Senior Compliance Associate (Remote)

The Compliance Associate Senior is a key member of the Nordstrom Compliance team supporting various Nordstrom business partners, including the day-to day- operations of Nordstrom Card Services’ compliance program.

The Compliance team is responsible for supporting business initiatives by partnering with the business and providing in-depth regulatory knowledge to identify compliance risks, gaps, and options to achieve their goals. The primary functions of the role involve evaluating and reporting compliance with regulatory and legal requirements and internal policies, as well as assessing the effectiveness of Nordstrom’s first line controls through risk-based reviews of business processes and compliance and legal requirements.

A day in the life…

• Provide support with compliance issues remediations/enhancements and partner with various lines of defenses to document and issues and make appropriate recommendations for corrective actions
• Develop and deliver comprehensive reporting of risk assessment results and compliance risks/trends to internal Nordstrom business partners and Nordstrom compliance department
• Perform and assist with risk-assessments of varying complexities and scope using standard auditing practices, which include developing criteria and transactional testing techniques, reviewing and analyzing data and processes, documenting and preparing workpapers, and compiling reports
• Develop and deliver comprehensive reporting of compliance findings to internal Nordstrom business partners and Nordstrom Compliance department
• Support associates with regulatory and industry research and develop an understanding of current business processes to determine any applicable compliance requirements and/or industry best practices
• Participate in the evolution of Nordstroms Compliance Program, including drafting of standard operating procedures
• Assist with the implementation of Nordstrom compliance management program
• Assist Manager with organization and assignment of tasks
• Identify and evaluate compliance and operational risk areas within Nordstrom’s credit card program
• Identify opportunities to enhance compliance knowledge in first line business areas; develop and/or facilitate training sessions
• Review various trainings and customer facing communications, including written consumer inquiries and complaints received through regulatory agencies and marketing materials
• Identify, review and communicate to Compliance team and the business applicable regulatory guidance, including proposed and final rules and regulations and other applicable guidance as appropriate
• Build strong relationships with stakeholders and across three lines of defense
• Undertake research when requested e.g. on new / impacting regulation or business change.
• Review and advise as to consumer compliance requirements for, and implications of, day to day activities, projects and any other initiatives and serving as a compliance subject matter expert
• Maintain compliance and professional knowledge by attending training, educational workshops, and reviewing publications
• Perform data queries and provide data and test sample analysis
• Provide compliance oversight of findings identified by Nordstrom Compliance, Operational Risk Management, and Internal Audit, and Bank partner
• Review updates to compliance components of all applicable operating procedures

You own this if you have…

• 5+ years’ experience in compliance, legal, risk management, or audit
• Proficiency in Microsoft Office products including Word, Excel, PowerPoint and Outlook
• Strong attention to detail
• Strong interpersonal and communications skills – both verbal and written
• BA/BS in Business Administration, Accounting, Finance, or mathematics related discipline or equivalent relevant work experience.
• In-depth knowledge of Consumer Compliance laws and regulations applicable to the financial services or retail industry
• Ability to multi-task and keep multiple projects and issues on track simultaneously
• Excellent analytical, problem-solving, and critical thinking skills
• Self-directed ability to proactively identify needs and opportunities, and formulate solutions with minimal supervision
• Proficiency with SQL and Business Intelligence (BI) tools, e.g., SAS Enterprise Guide or Tableau

Nordstrom is able to offer remote

employment of this position in all US

states except AR, MS, MT, NE, NH,

ND, SD, VT, WV, and WY.

#LI-Remote

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Life Insurance and Disability
• Medical/Vision, Dental, Retirement and Paid Time Away
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

California: $92,000 - $155,000 Annually, Colorado: $80,000 - $132,000 Annually, Neveda: $80,000 - $132,000 Annually, New York: $96,000 - $155,000 Annually, Rhode Island: $80,000 - $132,000 Annually, Washington: $92,000 - $155,000 Annually