Associate Director, Talent Partner

Location-Pasteur Blvd , Palm Beach Gardens, FL, 33418 USA (We are providing relocation assistance if you are willing to relocate!)

Carrieris the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security.We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

The Talent Partner acts as a critical global thought partner and subject matter expert in the development and implementation of talent programs (e.g., L&D, succession pool management, performance management, diversity & inclusion, engagement, etc.) for theCarrierDigital & Engineering functions. This role requires a strong business acumen to understand talent needs as they relate to business strategies and partner with regional and local HR teams to maximize how we strategically invest in the attraction, development, and retention of talent; including partnership to drive key performance metrics to ensure success. The incumbent will drive initiatives in close collaboration with the customer group HR Business Partner to increase a positive, inclusive and engaging team member experience across the employee lifecycle. Besides acting as a subject matter expert, the Talent Partner partners with the value stream leaders within the Global Talent COE to support the design and implementation of new or enhanced talent programs at theCarrierlevel. This is also a critical stake holder in establishing the talent priorities, gaining alignment and sharing the voice of its customer group.

Key Responsibilities

• Help customer group defining its Talent priorities and ensure key stakeholders’ alignment.
• Partner with the customer group senior business and HR leadership and Talent COE in the development of proactive talent strategies aligned with business objectives.
• Strategy and thought partnership:
• Performance – Proactively communicates with HR teams around the performance process. Provides guidelines and resources to promote a Performance Culture and enable employees and managers to perform at their best.
• Acts as the main point of contact and the key subject matter expert for assigned customer group unit talent programs and projects. Solves complex problems that arise in the implementation and management of these programs.
• I&D – Champions global guidelines that help the company continually evolve workforce diversity and work environment inclusivity. Develop and implement relevant strategies aligned withCarrier I&D strategy and tools for his/her customer group.
• L&D – Conducts needs assessments for the customer group and creates training and development plans for the business to address extensive and/or critical skills gaps in the organization. Works with Global L&D team to leverage common and core learning resources and identify and implement scalable solutions to these gaps. May contribute to global learning solutions on a project basis.
• Actively builds trusting relationships with customer group senior leadership and HR Leaders, business leaders, and other key stakeholders to ensure global strategy consistency, scalability and success.
• Ensures that there is on-going two-way communication and feedback in the management of assigned projects and programs.
• Talent Management – Actively manages the talent pipeline for the customer group to ensure bench strength is continually improving. Manage HiPo and succession pools to ensure that people are gaining the necessary experiences to prepare them for critical roles.
• Works closely with key stakeholders, including COEs, to develop a keen understanding of business needs to create and implement seamlessly integrated talent solutions.
• Engagement - Provides insights, recommendations, and guidance on how to change perspectives as a result of pulse survey feedback.
• Partnership and Relationship Management:
• Culture – Acts as an ambassador to the company culture, ensuring that our programs drive the behaviors we value as a company.
• Ensure the deployment of theCarrier Talent programs and tools portfolio within his/her customer group leadership and HRBP community
• Provides feedback from the business on talent programs to the Global Talent COE teams. Keeps up to date on best practices and makes recommendations for improvements to talent programs.
• Primary point of contact for identifying, selecting, and addressing the prioritized Talent “interventions” for his/her customer group including collaboration with regional/local Talent COE resources.
• Talent Management Programs Implementation
• Acts as a thought partner to local HRBPs in the planning and implementation of talent programs.

Required Qualifications

• Bachelor’s Degree
• Minimum 12+ years of experience in Talent Management or strategic HR role
• Minimum 2+ years of project management experience