Area Revenue Coordinator - Remote

Role Summary

The Area Revenue Coordinator will be responsible for the execution of revenue strategies (rate changes, restrictions, package and promotion creation) across all distribution channels. They will develop, prepare, and monitor revenue reports that will assist the Area Director of Revenue Management in implementing the hotel’s yield strategies. They will work with the revenue generation team(s) in the areas of pricing, distribution channel strategy, and digital marketing to meet the hotel’s financial objectives.

Core Responsibilities

Please note that this is not an exhaustive list of everything that needs to be done! Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-mates. Within this, the key responsibilities for this position are:

• Create day by day forecasts and budgets as needed
• Be able to influence change and demonstrate a sense of accountability and grow to a level of comfort during all interactions with key stakeholders in an effort to transition to managing their own hotel by year two.
• Leverage IDeaS system to identify booking trends by segment, room category, and day of the week and make any system adjustments necessary.
• Work with the digital marketing team in the execution of marketing plans aimed at both long-term positioning as well as short-term need generation tactics.
• Assist in the preparation of short-term and long-term forecasts.
• Deep understanding of the hotel's defined competitive set as well as the resort(s) positioning within those respective sets.
• Perform other duties as directed, developed or assigned.
• Creation and execution of a demand-based pricing strategy by room accommodation.
• Work directly with key partners to ensure systems are all optimized (particularly Opera, and Synxis)
• Review and analyze revenue reports and present revenue opportunities.
• Perform regular rate audits and maintenance on all systems (PMS, CRS, RMS, sales and catering, channel managers) to ensure content and information is correct.
• Work with regional and home office teams to develop and execute a results-driven action plan
• Accurate preparation and distribution of daily, weekly, and monthly revenue reports (pace, segmentation, channel, etc.).
• Work collaboratively with the Senior Director of Revenue Strategy to implement an effective revenue strategy.
• Occasionally lead weekly Revenue Management property level meetings.
• Ensuring all rates are loaded & bookable, and inventory management is correct across all distribution channels.

Required Qualifications

• College degree in hospitality or finance is preferred by not required
• Well-versed in revenue management & distribution technologies (PMS, RMS, CRS)
• Confidence in influencing key stakeholders on strategy and ability to drive revenue strategy at own hotel within 18-months.
• Independent worker
• Synxis experience is preferred but not required
• Previous experience in either an area or regional role is preferred but not required
• Proficient in Excel (Google Sheets) particularly with high-level macros and key business functions.
• Must be able to understand and evaluate complex data from various sources to meet appropriate objectives.
• Opera & IDeaS RMS experience is preferred but not required
• Ability to understand demand,
• Strong written and oral communication skills
• Minimum of 1-year experience in the hospitality industry (preferably revenue management)

Physical Demands

• Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to the general public and converse with staff. Ability to hear fire alarms and emergency equipment.
• Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property.
• Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arm's reach.
• Constant need to perform the following physical activities: grasping, turning, finger dexterity.
• Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally.
• Occasional need to stand for long periods of time.

Travel Requirements:

• Must be able to travel 3-4 overnight trips/year for continuing education programs and property visits.

The starting pay range for this position is $27.00 - $28.00 per hour. This is the pay range for this position that Solage reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education.

Company & Property Description

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. With 25 hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.

A century ago, Calistoga was a town centered around its bubbling natural hot springs and the beautiful weather of the Napa Valley. Today, it’s a bucket-list destination for ardent wine lovers, foodies and wellness seekers for its particularly enviable version of the “good life.” Solage was created to reflect its hometown spirit, drawing visitors as well as area vintners who come here after a day in the vineyards to relax over a glass of wine or a craft cocktail and connect.

What Else?

At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives. If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

Solage is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Collection provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Auberge Resorts Collection complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Department: Sales & Marketing

This is a non-management position

This is a full time position