Application Support Specialist Jobs

• Job Type: Officer of Administration
• Salary Range: $75,000 - $85,000
• Bargaining Unit:
• End Date if Temporary:
• Hours Per Week: 35
• Regular/Temporary: Regular

Position Summary

The Application Support Specialist will work with the Department of Biostatistics' Data Management Unit (DMU) assisting in the development and support of research projects for the diverse CUIMC community, programming REDCap applications on behalf of researchers, and supporting the full life-cycle for user projects requiring data management services.

Responsibilities

• Assist clients with establishing and understanding user rights in REDCap; Train clients and develop client knowledge-base on REDCap project functionality and finalizing pre-production objectives. 10% effort
• Assist the REDCap administrator in the creation of training materials. 5% effort
• Assess REDCap project requirements and pre-design for approval; Set up REDCap projects per protocol, i.e., longitudinal, classic, etc.; Develop REDCap instruments (forms and surveys) including conditional logic, translations, etc.; Perform thorough testing and validation of REDCap forms and projects; Finalize and move REDCap projects to production. 40% effort
• Post-production REDCap support as needed; Organize and respond to email requests for technical assistance with REDCap. 40% effort
• Other duties as assigned. 5% effort

Minimum Qualifications

• Requires a bachelor’s degree or equivalent in education and experience plus three years of related experience.

Preferred Qualifications

• Familiarity with: REDCap applications, utilities and modules, including RC mobile, Multi-Language Module (MLM) etc.; using data dictionaries as a development tool, data export/import procedures; setup and configuration of REDCap project dashboards; REDCap report development.
• Knowledge of HTML, CSS, SQL, data type principles, basic programming fundamentals and client server model.
• Experience in a university/medical center environment.
• Ability to configure REDCap calendars, scheduling and Automated Survey Invitations (ASIs); and understanding of REDCap API methods.
• Proficiency with MS Office suite.
• Thorough knowledge of REDCap project design fundamentals and REDCap instrument development.
• At least 2 of the 3 years experience with the REDCap platform or similar data collection platform

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.