Administrative Assistant Sr, Global Cybersecurity Services

Job Summary and Mission
This position contributes to Starbucks success by providing advanced, dedicated administrative support of a confidential and complex nature to one or more executives. Handles confidential and non-routine information. Exercises independent judgment and discretion in making decisions and carries out activities following general guidelines. Demonstrates the ability to perform effectively with limited direction.
Models and acts in accordance with Starbucks guiding principles.

Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:

• Provides support and resources to department hiring managers for new partner setup and immersion activities
• Advises department in the use of the business unit or department's products and services. Takes initiative to provide training and coaching when appropriate
• Works with facilities department in planning and organizing team space maintenance and facilities moves
• Provides administrative support to one or more executives. Proactively manages executive calendars with attention to accuracy, detail and allocation of time and resources to promote productivity and successful execution of executive and team goals and objectives. Recognizes the need to reprioritize as appropriate if business initiatives change and acts independently to realign executive priorities
• Supports executive, department and administrative team in coffee education as a part of Starbucks core business
• Performs general administrative activities including screening and directing incoming phone calls, composing and typing general correspondence including emails and prioritizing, distributing and acting on mail
• Schedules executive domestic and international travel in compliance with existing policies and procedures. Proactively addresses all aspects of executive's travel such as currency, weather, culture and locale to ensure executive's effective use of time and resources to promote productivity
• Maintains regular and punctual attendance
• Initiates special projects and process improvements based upon observations of department needs. Ensures that the projects achieve the expected results within the specified timeframe and on budget. May direct the work of others
• May organize, host and facilitate activities such as team and cross-functional meetings, conferences and department activities
• Utilizes advanced technical skills to create dynamic charts, tables, graphs and presentation materials, sometimes containing confidential content, ensuring that the final product has been edited for spelling, grammar and layout
• Actively engages with executive's direct report team to ensure alignment of priorities and open communication paths. May attend direct report team meetings as requested
• Organizes and schedules team and department meetings, arranges for live and telepresence audiovisual equipment, sets up meeting facilities and may take meeting minutes
• Advises department in awareness of and compliance with company policies and procedures. Takes initiative to provide training and coaching when appropriate
• Serves as a peer leader to administrative team within function
• Directs and executes complex administrative projects including coordinating, tracking or analyzing budgets; researching information to respond to questions; updating databases and organizational charts; creating monthly reports or analyses; organizing large volumes of materials. May research background material and collect data for reports, meetings, events and correspondence
• Serves as a point of contact for the business unit or department. Answers questions, directs requests to appropriate partners and works with other partners effectively to exchange information. Escorts visitors

Summary of Experience

• Fast-paced environment (7-9 years)
• Project management (7-9 years)
• Providing support to executive level management - or equivalent (7-9 years)
• Progressive administrative experience (7-9 years)

Basic Qualifications
High School diploma/GED
5 or more years of experience in a role performing administrative assistant or coordinator job functions
1 or more year(s) of experience in a role providing general administrative support for 1 or more senior-level managers
4 or more year of experience in a role managing calendars and email in Microsoft Outlook
5 or more years of experience supporting projects
Interest and availability to work fixed hours in an office environment

Required Knowledge, Skills and Abilities
Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
Demonstrates confidence, composure and professionalism
Advanced problem-solving skills
Ability to effectively manage multiple projects, meet deadlines and reprioritize as needed; follows through on commitments
Ability to communicate clearly and concisely, both orally and in writing, with attention to detail
Ability to interact and communicate effectively at multiple levels of the organization
Ability to work independently, as part of a team and as a peer leader
Aptitude for identifying potential for process improvements and leading change process
Ability to deliver consistently high quality and professional customer service to both internal and external customers
Advanced proficiency in Microsoft Office Suite
Ability to handle confidential and sensitive information
Ability to exercise sound judgment and independent decision making
Demonstrates an aptitude for understanding the business, function and company priorities
Knowledge of general office administration, procedures and equipment
Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
Ability to perform successfully in a fast paced, dynamic environment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected].