Account Manager (Automotive Vertical), Uber For Business

About the Role

What You'll Do

• Identify and build a pipeline of growth opportunities within your book of business that drive value both for the customer and the business
• Work directly with customers to improve their experience with Uber for Business, facilitating quarterly business reviews
• Derive qualitative and quantitative insights, leveraging direct customer stories, feedback and data trends
• Grow and retain a book of business through account expansion, upselling and cross-selling, and building positive relationships while exceeding revenue goals
• Seek to achieve operational excellence by iterating and improving on playbooks, internal tools and resources, and cross-functional & internal processes
• Work cross-functionally to drive efficiencies throughout the account lifecycle
• Make informed recommendations to Product, Sales, Marketing, and Support on how to improve the customer experience across different types of accounts
• Responsible for negotiating renewals, amendments and expansions across book of business

Basic Qualifications

• Collaborate in a fast-paced team environment and have a competitive edge
• Strong use of insights and confidence around data-driven decision making
• 4+ years of B2B experience in a client facing function
• Consistent track record of operational excellence, developing strategies to expand accounts and implementing them optimally
• Excellent written & verbal communication and interpersonal skills
• Excellent organization, project management, and time management skills
• 1+ years experience of selling or managing technical solutions within the automotive industry
• Bachelor’s Degree
• Ability to problem solve, adapt, and grow quickly as we build the Automotive team
• Experience working against revenue driving goals and quota

Preferred Qualifications

• Entrepreneurial spirit
• Has sophisticated understanding of automotive industry landscape, customers, and high-level industry trends