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Application Support Specialist Jobs

Application Support Specialist (Remote)
By Vaco At Tennessee, United States
ITSM (Incident/ Problem/ Change/ Request/ Configuration) Management
ITBM (Financial Management, PPM (Project Portfolio Management), Resource Management), APM
ITAM - IT Asset Management
ITOM - IT Operations Management
Should have good knowledge in business flow of the following modules:
Perform advanced customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports etc.
Application Support Specialist - Sql
By Prairie Consulting Services At United States
Looking for Application Support Specialist (1-3 years experience) for our direct client.
It has 100% remote option.
-1-3 years of experience in a decentralized environment
-Someone who wants to work on a team and values sharing the knowledge they acquire
- Knowledge of IT support principles and practices including: telephony, desktop, system, database and software support.
-Must be able to prioritize, stay focused and handle multiple, diverse responsibilities.
Application Support Specialist Jobs
By Akkodis At Columbus, OH, United States
Pay Rate: $42/hr. on W2 without Benefits
User Administration experience is helpful to support this role.
ServiceNow or any other ITSM tool experience
P&C Domain experience is required.
Ability to work remotely with a team without face-to-face contact.
Microsoft Teams and Office 365 suite
Application Support Specialist Jobs
By Trupanion At Seattle, WA, United States
Strong organizational and project management skills with experience maintaining multiple projects with contending priorities in a calm and efficient manner
2-3+ years of experience in technical support or equivalent skills and knowledge
Use superb communication skills to convey technical subject matter to a wide audience in an engaging and coherent manner.
Build and maintain a knowledge base with a goal of making users more efficient and self-sufficient over time
Experience in the use of ticketing systems for support purposes, such as Microsoft Dynamics, Freshworks products, or Jira
Inquisitive nature, desire to increase knowledge base, and willingness to research and find solutions to complex issues
Application Support Specialist Jobs
By LHH At Dallas, TX, United States
Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
Conduct training sessions and workshops to enhance end-user knowledge and proficiency.
Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience).
Proven experience in application support or a similar technical support role.
Strong knowledge of software applications, operating systems, and databases.
Excellent problem-solving skills and the ability to analyze and resolve complex technical issues.
Senior Application Support Specialist - Chat Support Expertise
By Tesla Laboratories At Vienna, VA, United States
Essential Skills, Experience, and Qualifications:
Analyzing common issues and structuring incident management accordingly.
Demonstrated experience in developing knowledge bases, creating staff training, and managing incidents.
Superior organizational skills, with the ability to manage multiple projects/tasks.
Establishing a comprehensive knowledge base for the new application.
Conducting research using available resources, including knowledge bases, training materials, and published solutions.
It Application Support Specialist
By Citrin Cooperman, Carlsbad, CA office At United States
Interact with FMT’s ticketing system and FMT’s clients to properly assign, prioritize, troubleshoot, resolve, and update tickets and knowledge base articles.
Write knowledgebase articles, blogs, and other content to contribute to FMT’s marketing efforts.
Track and manage open cases to resolution within ticketing system.
Knowledge of enterprise applications (ERP, CRM, ITSM, PSA, etc), preferably SaaS: NetSuite, Salesforce, ZenDesk.
Experience in an end-user support environment preferred.
Strong attention to detail and written/verbal communication skills
Production Application Support Specialist
By Brink’s Inc At United States
· Experience with ATM switching services and/or ATM managed services operations
· Manage and support a ticketing system for issues tracking
· Manage problems and resolves support issues with a focus on root cause analysis to reduce reoccurrence
· Experience working in a service or support team or operational application development
· Minimum 3 years’ experience of related application support or systems support experience is required
· Strong consultative, analytical and problem-solving skills
Customer Service And Application Support Specialist
By MATRIX Resources At Atlanta, GA, United States
Proficient in Zendesk usage for ticket management.
Answer help desk calls and emails to resolve customer problems related to products and experiences.
Ensure the quick response or need for escalation to provide a positive Customer Experience aligned with the company's Core Values.
Maintain and update the customer product knowledge base and training tools/materials.
2-3 years of enterprise software support experience.
Experience in training new users on enterprise software.
Application Support Specialist Jobs
By CNA Search At United States
· Experienced navigating SQL Server Management Studio
· Excellent communication and interpersonal skills
· Knowledgeable with SQL syntax
· Troubleshoot and diagnose technical issues related to systems
· Perform routine system tasks
· Overseeing daily IT systems operating workflows
Application Support Specialist Jobs
By MATRIX Resources At Atlanta, GA, United States
Answer help desk calls and emails to resolve customer problems related to products and experiences.
Ensure the quick response or need for escalation to provide a positive Customer Experience aligned with the company's Core Values.
Maintain and update the customer product knowledge base and training tools/materials.
Excellent communication skills both written and verbal.
Product and/or application support experience
Experience effectively presenting and training customers
Application Support Specialist/ Technical Support Engineer
By CRG At Cary, NC, United States
Experience with HL7 interfacing protocol (preferably Corepoint or Rhapsody)
Document and navigate knowledge base to pull previously documented troubleshoots for similar matters
Experience working in a Help Desk Role providing level II support (or higher)
Experience working with Microsoft Server
Experience working in healthcare a plus!
Working with SQL (SQL query language/ SQL Server)
Application Support Specialist Jobs
By Cloudinity Inc At Columbus, Ohio Metropolitan Area, United States
• Author documentation to ensure effective transition of knowledge.
• Coordinate product design reviews to verify that design meets quality standards and functional/technical requirements.
• Strong written and verbal communication skills
• At least three (3) years supporting applications; preferably with some application scripting or programming experience
• Perform impact analyses on production fixes and enhancements to establish priorities.
• Work with vendors to hold them accountable for quality and timely deliverables.
Application Support Specialist Jobs
By JRD Systems At Michigan, United States
Excellent communication skills, prior customer service experience desired
Java C# knowledge and SQL development/scripting
Experience with Windows Package Application Admin
Experience in Agile/SAFe environments a plus
Responsible for supporting and troubleshooting Transportation team application suite
Respond to Tickets / JIRAs / Requests for Assistance
Application Support Specialist Jobs
By PRI Technology At East Hartford, CT, United States
Provides support for the corporate applications most used by end users and business managers.
Manage service tickets and coordinate problem resolution for tickets related to core business applications.
Bachelor’s Degree in computer-related discipline and/or equivalent experience within an applications support environment
Solid experience providing application support to key business end users
This role will be 3 days onsite, 2 days remote.
Conducts weekly reviews of open service tickets to make sure the most critical tickets are closed in a timely manner.
Application Support Specialist Jobs
By Matlen Silver At Berkeley Heights, NJ, United States
Will need some programming skills
Certification:Power User is anice to have
Messaging services experience and Messaging queue
Experience designing and debugging J2EE platforms
*** Due to client requirements this role is only open to candidates willing to work
Triage & root cause analysis investigations
Clinical Application Support Specialist
By Matter Health At Nashville, TN, United States
Communicate application problems and issues to key stakeholders, including management and end users
Identifies sources and trends of technical problems to prevent future occurrences and maintains up-to-date knowledge base to troubleshoot faster repetitive problems
3 years' experience with EMR (Electronic Medical Record) and other clinical applications
Experience with back-end operation and template creation
Experience delivering high quality support services in a healthcare- oriented IT support environment, achieving high level of user satisfaction
Deep understanding of clinical education trainings an associated process implementation
Application Support Specialist Jobs
By Scotiabank At , New York, 10281, Ny
Analyzing and understand the deliverables as per business requirements and work on the allocated tasks based on priority.
Excellent working knowledge of Prime Brokerage business/applications and technologies used.
7+ years of experience in supporting Prime Brokerage trading systems with primary focus in Synthetic Prime Brokerage, Pre-Trade lines of business.
Product knowledge of swaps/equity/fixed Income/options and derivatives.
Exceptional data analysis skills and ability to follow data flows/processes.
Knowledge of IT project & development lifecycles (SDLC) within Investment Banks.
Application Support Specialist Jobs
By D.R. Horton At , Arlington, Tx
Bachelor's degree (B. A.) from four-year college or university: Business, Finance, Accounting, Construction, MIS, or Project Management.
Provides subject matter expertise within the specific applications, such as the Sales, Construction Management, Accounting, Purchasing, etc
Working knowledge of JD Edwards or similar accounting system and related integration software systems preferred.
Experience working independently and in a collaborative environment is essential.
Must have experience providing customer service to both technical and non-technical end users.
Experience with Homebuilder Sales or Scheduling software, or a strong background in home building concepts is a plus.
Support Specialist (Application) (Mid) - App & Pla...
By Bayer At , Creve Coeur, Mo
Develop and maintain relationships across our matrixed organization ensuring that any organizational changes are managed in a timely fashion.
Bachelor's Degree with 3 years of experience.
Attention to detail. Strong oral and written communication skills.
Excellent planning and organizational skills.
written and verbal communication skills
Responsible for working with the sales effectiveness team to leverage Salesforce and its related platforms.

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for an Application Support Specialist to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and assistance to ensure customer satisfaction. If you have a passion for technology and customer service, this is the perfect job for you!

Application Support Specialists are responsible for providing technical support and assistance to users of computer applications. They troubleshoot and resolve software and hardware issues, and provide advice and guidance to users.

What is Application Support Specialist Skills Required?

• Excellent problem-solving and troubleshooting skills
• Knowledge of computer applications and operating systems
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines

What is Application Support Specialist Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications such as Microsoft Certified Solutions Expert (MCSE) or CompTIA A+

What is Application Support Specialist Knowledge?

• Knowledge of computer applications and operating systems
• Knowledge of network and system administration
• Knowledge of database management systems
• Knowledge of programming languages

What is Application Support Specialist Experience?

• Previous experience in a technical support role
• Previous experience in a customer service role

What is Application Support Specialist Responsibilities?

• Troubleshoot and resolve software and hardware issues
• Provide technical advice and guidance to users
• Monitor system performance and identify potential issues
• Install and configure computer applications and systems
• Create and maintain user accounts and profiles
• Maintain system security