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- Application Support Specialist
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Application Support Specialist/ Technical Support Engineer
Company | CRG |
Address | Cary, NC, United States |
Employment type | CONTRACTOR |
Salary | |
Category | IT Services and IT Consulting |
Expires | 2023-07-31 |
Posted at | 10 months ago |
Application Support Specialist/ Technical Support Engineer
Location: Cary, NC
Duration: 6 month, contract to hire
Schedule: 8am-5pm EST
Pay Rate: $25.00/Hour
Responsibilities include:
- Interest in automating redundancies or finding ways to be efficient while working with customers, customer service minded
- Working with SQL (SQL query language/ SQL Server)
- Network monitoring and using network analysis tools for MS Windows/Server including Active Directory
- Experience with HL7 interfacing protocol (preferably Corepoint or Rhapsody)
- Working in Virtual and Citrix environments
- Infrastructure Operations including connecting with customer and going through troubleshooting measures to determine whether issues are with the network or company applications
- Document and navigate knowledge base to pull previously documented troubleshoots for similar matters
Requirements:
- Experience working in a Help Desk Role providing level II support (or higher)
- Familiar with VMWare
- Experience working with Microsoft Server
- Experience working in healthcare a plus!
- Experience with SQL
Category Code: JN008
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