Register
Recruit Create CV

Tech Support Manager Jobs

Tech Support Jobs
By UMRF Ventures At Memphis, TN, United States

Calling all Undergrad students in the Memphis area! We have multiple positions open for tech support via chat and phone. These are on-site positions located off Park Ave on our South Campus next to ...

Senior Digital Support Tech
By Henry Schein At ,
Excellent knowledge of digital sensor software platforms, working knowledge of practice management software platforms.
Excellent time management skills and ability to prioritize work
Answer and process customer calls effectively and efficiently to optimize customer experience
Must demonstrate lead technician capabilities
Expert troubleshooting skills and problem-solving skills
Working knowledge of Microsoft Word and Excel as it relates to the supported software
Tech Support Technician Jobs
By California Air Resources Board At , Sacramento $4,516 - $7,998 a month
Act as a liaison between end users, IT support staff and vendors.
Provide technical support troubleshooting hardware/software incidents.
Perform a full range of IT support duties, including desktop/laptop support, printer, peripheral and mobile device support.
Support equipment move requests for staff changes or new employee needs.
Support IT equipment inventory and ensure that equipment is in working order and has all required software updates.
Support documentation pertaining to end user and system support processes.
Manager Tech Support Jobs
By Temple University At , Philadelphia
* Excellent problem solving and critical thinking skills to diagnose a problem and determine steps necessary to an effective solution.
* Demonstrated attentiveness to detail and skill to follow up on unresolved issues.
* Understanding of LAN and WAN technology, including wired and wireless networks.
* Demonstrated ability to work in a fast-paced, team environment.
* Familiarity with web conferencing applications (Zoom, MS Teams, Skype, and other web conferencing tools).
* Ability to be flexible in schedule and work weekend and evening events as needed.
Security Tech Support Jobs
By Bravens Inc. At United States

Job Description Position: Security Tech support - (Healthcare) Location: Remote Duration: 6+ Months Requirements: 1) Support new SAML partnerships in PingFederate with encryption. Skilled in ...

Tech Support Lead Jobs
By EVPassport At Los Angeles, CA, United States
Minimum of 5 years of experience in a customer support position, with at least 2 years in a management role
Manage customer escalations to ensure they are resolved in a timely and effective manner
Excellent written and verbal communication skills
Experience with customer support software and tools
Knowledge of electric vehicle charging systems and technology a plus
Build a team of engineers to ensure the timely resolution of customer support issues
Tech Support Jobs
By Hewlett Packard Enterprise At , Spring, 77389, Tx $56,900 - $130,600 a year
Experience with common datacenter hardware including CPUs, GPUs, management, and network equipment
BS in Computer Science, IT Management, or equivalent
Experience supporting IT equipment or related technology
Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
Good communication skills, including English
Hands on experience with the tools and infrastructure to support HPC systems at scale including networking and storage
Project Manager Non-Tech - Tech Events, English
By Avispa At United States
3-5 years of Event Management and/or Marketing experience.
3-5 years of Program Management experience.
Project Manager Non-Tech - Tech Events, English Responsibilities
Project Manager Non-Tech - Tech Events, English Qualifications
Worksite: Leading technology and data solutions company (Remote)
3-5 years of Excel experience.
Tech Support Jobs
By Uplink Security Inc. At Lithia Springs, GA, United States

Looking for someone with security alarm system, fire alarm and/or low voltage knowledge to support technicians in the field on the installation and service of our products.

Tech Support Analyst Jobs
By Stellar Professionals At Chesterfield, VA, United States
Applicant must have 2 years of relevant experience with the following:
PC Hardware deployment and Service
Supporting Windows in a professional environment
Able to lift and carry computer equipment as needed, up to 30 lbs.
Solutions Support Tech Jobs
By The Intersect Group At Atlanta Metropolitan Area, United States
Printer troubleshooting and fleet management system knowledge are a plus.
Phone and remote support experience. E-support experience and knowledge.
Regular system management tasks, such as service restarts and system installations
Basic proficiency with case management databases and tools.
A degree is not required, but experience in a similar IT operations role is preferred.
1-3 years of experience in relevant technologies and customer environments.
Project Manager Tech Jobs
By InfiCare Staffing At Raleigh, NC, United States

Hi InfiCare has been providing Contingent Staffing and Direct Hire staffing services to its clients across the US and in four continents Since 2001. Starting from a modest beginning in 2001, today ...

Tech Support Analyst Jobs
By Meditation Movement At New York, United States

We are looking to hire an IT Support Analyst who will provide technical support to the employees on internal desktop, network, cloud, and software issues This role is crucial for providing front line ...

Solutions Support Tech Jobs
By The Intersect Group At United States
Customer service skills - phone and remote support experience.
Experience troubleshooting in a technical environment - excellent analytical and problem-solving skills
1-3 years experience in relevant technologies and customer environments
Intermediate level networking knowledge (CCNA a plus)
Resolve technical issues from internal or external users - specifically related to printers and hardware reconfigurations
Respond to service, product, technical, and customer questions on products, specifications and repairs
Research Support Tech Jobs
By National Renewable Energy Laboratory At , Golden, 80401, Co $41,600 - $66,600 a year
Must meet educational requirements prior to employment start date.
Basic experience working in biological research laboratory.
Basic knowledge of research techniques and practices.
Collecting dirty glassware from multiple labs
Washing most glassware in specialized dishwashers
Washing by hand for certain materials
Tech, Clin Support Jobs
By Park Nicollet At , , Mn
Graduate of an accredited Nursing Assistant program and current Nursing Assistant Certification
Demonstrated verbal and written communication skills, including appropriate use of English grammar and spelling
At least six months recent (within the last 3 years) experience in a direct patient care or pharmacy setting
Must meet one of the following:
Demonstrated ability to function with multiple priorities and interruptions
Excellence We strive for the best results and always look for ways to improve.
Program Support Tech Jobs
By Department of Health At , New Kent, 23124, Va $39,750 - $46,750 a year
Knowledge of office procedures, computer and software technology, use of policies & procedures and customer service
Strong interpersonal and communication skills, orally and written
Ability and experience with setting up and maintaining files & manuals
Experience in VDH account receivable procedures and policies
Experience in VDH programs; webVision, Environmental Health Database, Electronic Death Registration System, nextRequest
Ability to follow and apply established procedures and applicable policies
Tech Project Manager Jobs
By SCA Health At Birmingham, AL, United States
Develops budget, provides monthly forecating, and overall budget management.
Bachelor's degree (Engineering, Business, Org. Management, Project Management, Computer Science, or related)
Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
Identifies resources needed and assigns individual responsibilities.
Sets and manages customer expectations.
Builds a knowledge base of each customer’s business, organization and objectives.
Tech Support Analyst Jobs
By East Carolina University At , Greenville, Nc
Perform and assume other duties, responsibilities, and special projects as assigned by the Director of Advancement Services.
License or Certification required by statute or regulation
License or Certification required by the Department
Applicants must be currently authorized to work in the United States on a full-time basis.
Quick Link for Direct Access to Posting
Office of Human Resources Contact Information
Tech Support Engineer Jobs
By ServiceNow At , Orlando, 32826, Fl
0-2+ years customer facing technical support experience
Ability to troubleshoot difficult technical issues with ease and complexity
Ability to read basic Java/JavaScript code
Personal commitment to quality and customer service
(INSERT SME TEAM - IE UX, Performance - SPECIFICS HERE)
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Are you looking for a challenging and rewarding career in tech support? We are looking for a Tech Support Manager to join our team and help us provide exceptional customer service. You will be responsible for managing a team of tech support specialists, ensuring customer satisfaction, and providing technical assistance. If you have a passion for technology and a commitment to customer service, this is the job for you!

Overview A Tech Support Manager is responsible for managing the technical support team and ensuring that customer inquiries are answered in a timely and efficient manner. They are also responsible for developing and implementing strategies to improve customer service and satisfaction. Detailed Job Description The Tech Support Manager is responsible for managing the technical support team and ensuring that customer inquiries are answered in a timely and efficient manner. They will be responsible for developing and implementing strategies to improve customer service and satisfaction. The Tech Support Manager will also be responsible for training and developing team members, managing customer service metrics, and resolving customer complaints. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to manage and motivate a team
• Strong problem-solving and analytical skills
• Knowledge of customer service principles and practices
• Knowledge of technical support processes and procedures
• Ability to work in a fast-paced environment
• Ability to prioritize tasks and manage time effectively
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in technical support or customer service
• Proven track record of successful customer service management
• Experience with customer service software and systems
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of technical support processes and procedures
• Knowledge of customer service software and systems
• Knowledge of customer service metrics and reporting
Job Experience
• 5+ years of experience in technical support or customer service
• Proven track record of successful customer service management
• Experience with customer service software and systems
Job Responsibilities
• Manage the technical support team and ensure customer inquiries are answered in a timely and efficient manner
• Develop and implement strategies to improve customer service and satisfaction
• Train and develop team members
• Manage customer service metrics
• Resolve customer complaints
• Monitor customer feedback and provide feedback to the team
• Ensure customer service standards are met
• Monitor customer service trends and identify areas for improvement