Tech Support Technician Jobs

The California Air Resources Board (CARB) is a dynamic and innovative leader in setting and implementing controls to protect and improve air quality for the citizens of California.

CARB’s Technical Support Unit seeks to fill a permanent/full-time Information Technology Associate position.

Come join our team of extremely talented, good-hearted, and fun spirited professionals.

As an Information Technology Associate, you will:

• Provide technical support troubleshooting hardware/software incidents.
• May be required to travel, work after hours, lift up to 50 lbs, and work in-office as required.
• Maintain and support audio/visual equipment.
• Support IT equipment inventory and ensure that equipment is in working order and has all required software updates.
• Support documentation pertaining to end user and system support processes.
• Perform a full range of IT support duties, including desktop/laptop support, printer, peripheral and mobile device support.
• Act as a liaison between end users, IT support staff and vendors.
• Support equipment move requests for staff changes or new employee needs.

Applying electronically via CalCareers highly recommended. If submitting hardcopy applications (mail/drop-off), please send email to [email protected] confirm submission.

You will find additional information about the job in the Duty Statement.

Working Conditions

The positions at the CARB may be eligible for telework with in-person attendance based on the operational needs of the position under Government Code 14200 for eligible applicants residing in California, subject to the candidate meeting telework eligibility criteria set forth in the CalEPA telework policy and/or future program need. Employees not residing in California are not eligible for telework. Regardless of hybrid telework eligibility, all employees may be required to report to the position’s designated headquarters location at their own expense, as indicated on their duty statement.

• Position located in a high-rise building.
• Daily use of a personal computer, office equipment, and/or telephone.
• Standard office environment (for example, artificial lighting, controlled temperature, etc.)
• Must be able to move/transport IT equipment weighing up to 60 pounds, with or without reasonable accommodation.

Job Type: Full-time

Pay: $4,516.00 - $7,998.00 per month

Benefits:

• Health insurance
• Retirement plan
• 401(k)
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person