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Tech Support Help Desk Jobs in New York

Remote Help Desk Support
By Phyton Talent Advisors At New York, NY, United States
Candidate must have strong troubleshooting skills / knowledge in the following areas required to support our customers:
Primary responsibilities include but not limited too, basic technical support and assistance
- knowledge of Windows OS (Win 10 and 11), Microsoft application features and troubleshooting
- knowledge of MAC operating system
- Effective analytical and problem-solving skills
- Possess knowledge of desktop hardware and software and able to address issues by following established procedures
Help Desk Support Jobs
By Sligo Software Solutions Inc. At Albany, NY, United States
60 months of experience working with end users to troubleshoot both hardware and software issues.
36 months of experience working in a second tier help desk environment.
36 months of experience in developing test plans and performing system level testing.
36 months of experience in conducting technical and end-user training in a classroom environment.
36 months of experience in developing technical documentation and training materials.
6 Months of experience in ghosting/imaging hardware.
Help Desk Support Specialist
By VBeyond Corporation At Schenectady, NY, United States
Excellent PC skills, experience using MS Office, MS Outlook, and Excel
Perform remote troubleshooting applying Remote Operations Center Fault Handling Procedures and Special Instructions
Excellent written and verbal communication skills
Experience in renewable energy generation
Experience with industrial plant maintenance
Experience with maintenance and troubleshooting Programable Logic Controllers (PLC’s)
Help Desk Support Jobs
By PRI Technology At New York, United States
Experience doing primarily hardware and software troubleshooting, Imaging, deployments, hardware installations, software upgrades, database management, active directory etc.
Experience with both Mac and Windows troubleshooting as well as inventory management
Adhere to company's IT standards for hardware/software, security, request/ticket tracking, source control, and change management.
Resolve issues with workstations, Microsoft Office products, Internet Explorer, remote access, FTP, proprietary software, , anti-virus, reporting, databases, printing,
Associate's Degree in Computer Science or related field and/or equivalent work experience is acceptable.
Experience working with Active directory, office 365, and working with ticketing systems
Help Desk Support Technician
By Synergy Interactive At New York City Metropolitan Area, United States
• Tech savvy with working knowledge of office automation products, databases, and remote control
We are looking for someone from a publishing, non profit or higher education company
Need Mac and PC experience.
• Complete remote troubleshooting through diagnostic techniques and pertinent questions
• Some experience as a help desk technician, desktop support or technology analyst
• Mac and PC experience
Help Desk/Desktop Support
By The Frick Collection At , New York, 10021, Ny $57,500 a year
Benefits in Employment with the Frick Collection
The Frick requires all employees be fully vaccinated and to have received booster vaccines against COVID 19.
Health, Dental, and Vision Insurance
Short- and Long-Term Disability and Life Insurance:
The base annual salary for this position is $57,500; the hourly rate is $31.60/hour.
Apply here or send resume and cover letter to:
Help Desk Support Engineer
By VySystems At New York City Metropolitan Area, United States

A mid-senior level Deskside support technician with experience in handling banking & finance domain customer and trading floor support experience. Candidate should at least have 2-3 years of ...

Help Desk Support Jobs
By Jobot At Brooklyn, NY, United States
Strong technical skills and experience with service now, technical resolution, and ticketing systems.
3+ years of experience in a help desk or customer support role.
Excellent communication skills, both verbal and written.
Strong problem-solving skills and ability to think creatively.
Ability to work independently and as part of a team.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Are you looking for a job that allows you to use your technical skills to help people? Look no further! We are looking for a motivated individual to join our Tech Support Help Desk team. You will be the first point of contact for customers and will provide technical assistance and troubleshooting. If you are passionate about technology and helping people, this is the job for you!

Overview Tech Support Help Desk is a customer service role that provides technical assistance to customers who are having trouble with their technology products or services. The Tech Support Help Desk is responsible for troubleshooting technical issues, providing technical advice, and helping customers resolve their technical problems. Detailed Job Description The Tech Support Help Desk is responsible for providing technical support to customers who are having trouble with their technology products or services. The Tech Support Help Desk will answer customer inquiries, troubleshoot technical issues, provide technical advice, and help customers resolve their technical problems. The Tech Support Help Desk will also be responsible for maintaining customer records and providing feedback to customers on their technical issues. Job Skills Required
• Excellent customer service skills
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot technical issues
• Ability to provide technical advice
• Ability to work independently and as part of a team
• Ability to communicate effectively with customers
Job Qualifications
• Bachelor’s degree in Computer Science or related field
• Previous experience in a customer service role
• Previous experience in a technical support role
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in a customer service role
• Previous experience in a technical support role
Job Responsibilities
• Answer customer inquiries
• Troubleshoot technical issues
• Provide technical advice
• Help customers resolve their technical problems
• Maintain customer records
• Provide feedback to customers on their technical issues