It Support Technician Intern Jobs

0-2 years of experience or a recent graduate with a well-rounded educational foundation

Excellent communication, documentation, and presentation skills

Provide high caliber remote and in-person tech support across the organization

Extra points if you made a career change and have a rich history in the service and retail landscape

Due to a hybrid work schedule, preferences will be given to NYC residents

Ability to prioritize work tasks

Solid understanding of Microsoft technologies - Active Directory experience, including user/computer, user profile, and Group Policy Object management

Responsibilities can vary as business needs evolve.

A high degree of technical aptitude and troubleshooting skills

Team Player, willing to share knowledge and pitch in wherever needed.

Experience in a helpdesk or other service-oriented IT role a plus

Scripting/automation experience with Powershell, SQL, VBScript, PHP, a plus

Configure new user accounts and manage existing user accounts and access.

Monitor and manage software license usage and compliance.

Install, configure, and repair computer hardware, printers, and related IT equipment.

Analyze software support processes to suggest improvements.

Maintain IT hardware and software inventory lists.

Document IT process and procedures as required.

If you have a desire to serve the community in which you live, apply now.

Provide support for police radio system through communication with other local agencies.

Provide support for police mobile data systems and other police hardware and software.

Workers' Compensation: Provides 100% lost wages and related medical benefits as for on the job work related illness or injuries.

Medical: United Healthcare; Employeecoverage paid at 100% by Town. Family coverage optional at $341.55/month.

Dental: Ameritas;Employee coverage paid at 100% by Town. Family coverage optional at $28.02/month.

Vision: VSP Network or Eyemed Vision Care, Employee coverage paid at 100%. Family coverage optional at $5.50/month.

Life Insurance:Town provided supplemental life insurance at one times the employee'sbase payup to$100,000.

Voluntary Individual and Family Term Life Insurance: Additional term life insurance coverage available for employee, spouse and children.

Manage device users, IP addresses, MAC addresses, antivirus software.

1+ years’ relevant experience in IT, with a focus on Desktop Operation and maintenance.

In-depth knowledge of windows operating system and office software, network architecture, basic troubleshooting of network and shared printer.

Excellent problem-solving and analytical abilities with a keen attention to detail.

Excellent written and verbal communication and interpersonal skills.

Troubleshooting, diagnosing, and resolving software, hardware and network problems that users encounter.

Experience with workstation life cycle management, asset management, deployment, and support tools.

Extensive experience resolving problems "deskside" and remotely as required for a large enterprise

Strong organizational skills, problem-solving expertise, and multi-tasking abilities.

Understanding of patch management for Microsoft and third-party software.

Advanced technical knowledge ofWindows10, Microsoft 365, and Microsoft Office Productivity Suite.

Excellent support skills for portable devices(i.e., iPhone, iPad, Android).

Associate degree or relevant certification in Information Technology or a related field preferred.

2-4 years previous experience in a technical support role

Strong problem-solving skills with ability to diagnose and resolve technical issues effectively

Excellent communication skills and customer service orientation to interact with end-users professionally and patiently.

CompTIA certifications such as A Plus, Networking, Security Plus etc. are preferred.

Provision of testing equipment to QA (Quality Assurance) projects promptly

Requires use of electronic mail, time and attendance software, learning management software and intranet.

Performs compliance requirements as outlined in the Employee Handbook

High school diploma or GED and 3 years of hands on IT experience OR

Associates, technical, or higher and 1 year of hands on IT experience

Good problem solving and communication skills required

Follows documented procedures for I/T tasks and projects

Perform remote troubleshooting through diagnostic techniques and pertinent questions.

2 years of experience as a help desk technician or similar support role preferred

Good judgment and critical thinking skills

Attention to detail and strong written communication skills to help with technical documentation

Good written and verbal communications skills

Technical knowledge in WindowsOS, MacOS, and iOS

2+ years of experience in Enterprise Windows operating environments, including Windows 10, Office 365, Azure Active Directory, Exchange 365, SharePoint/Teams/OneDrive management.

Experience with call management or ticketing system

Experience in image creation and Deployment of Windows Operating System, Apple Business Manager and mobile deployments.

Strong customer service soft skills

Professional experience supporting end users with IT service.

Relevant Professional Qualifications such as MCTS or ACSP (Apple)

SCCM - System Center Configuration Manager

Network, Hardware, Internal system settings, overall professional attitude.

Mohammed Irfan Murtuza at 732-402-8333

The Company will consider qualified applicants with arrest and conviction records.

Bachelor’s Degree in Computer Information Systems, or equivalent in education or related experience

Exceptional customer service and excellent verbal and written communication skills

Provide ongoing support to data entry staff

Experience in supporting and training end users of software applications.

Work with Active Directory, Remote Desktop Services, Windows Server environments, Microsoft Exchange Server, and Office 365

Experience With The Following Systems Is a Plus

Experience working with monitoring and management solutions such as NOC software and PSAs

Ability to present solutions that were designed and implemented to high level management

Knowledge of virtualization technologies such as server virtualization

Knowledge of Microsoft server and workstation operating systems, registry settings, DNS/DHCP, TCP/IP networking, and firewalls

Experience with disaster recovery and regaining access and functionality to IT infrastructure a plus

Experience working with Microsoft Active Directory

IT Support Technician Experience, Education, Skills, Abilities requested:

Support Incident, Problem, and Request Management processes leveraging the ITIL service framework and best-business practices.

Demonstrated incident, problem, and request management processes leveraging the Information Technology Infrastructure Library (ITIL) service framework and best-practices.

Provide an interface between Government application support teams, other Government managed partners, and third party providers.

Cerner experience or familiarity with Cerner systems is a plus.

Experience working in DoD/military environment.

Work at home, remote only

Excellent time management skills and the ability to prioritize work

Substantial understanding of the job and apply knowledge and skills to complete a wide range of tasks.

Full-time, 40 hours per week, hourly paid, plus benefits

Typically, 4 or more years of related experience.

General education, vocational training and/or on-the-job training.

Compensation: Based on the level of experience and skill

Providing remote and onsite support to customers in the Orange County, CA area

Skilled at troubleshooting and fixing computer problems

Great communicator, good customer service skills

Fast learner, advanced ability to absorb and retain knowledge of new technologies

Troubleshooting general network infrastructure problems including networking equipment, printers, PC/Server hardware, etc.

Courses in Computer Science, Information Management Systems, or any related field.

Supports the IT team in maintaining hardware, software, and other systems.

Resolves tickets and provides technical assistance and support related to computer systems.

Organizes and maintains IT resources in storage.

Current full-time enrollment at an accredited college, university, or trade school.

A 2.5 GPA (on a 4.0 scale) and at least Junior class standing.

Manage cloud-based remote access, anti-virus/intrusion prevention

Authorize updates on managed devices

Maintain, remote wipe as needed

Monitor internal device logs, test network for vulnerabilities

Maintain ticketing system to track support requests

Define groups and distribution lists, maintain membership