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IT Support Analyst Jobs

It Customer Support Analyst
By KBR At , Charleston, 29401, Sc
High knowledge of IT operations, responsibilities, processes, and procedures to independently resolve issues
Strong verbal and written skills, including the ability to draft communications and knowledge base articles
Break/fix support for COE (Common Office Environment) software including Microsoft Windows 10, Office 365, and Teams using demonstrated troubleshooting capabilities
Working knowledge of Microsoft server technologies and Dell server hardware
General knowledge to perform high-level network troubleshooting analysis, Cisco knowledge preferred
Stage, prepare and deploy computer, peripherals, and devices to the users
It Support Analyst Jobs
By Primacy At Farmington, CT, United States
Experience with IT service management (ITSM) tools and ticketing systems is desirable.
Follow Information Technology Infrastructure Library (ITIL)-based incident management processes to ensure accurate ticket logging, tracking, and resolution.
Exceptional customer service and communication skills, both verbal and written, to interact with end-users of varying technical abilities.
Maintain and update documentation for IT procedures, troubleshooting steps, and knowledge base articles to facilitate efficient issue resolution and knowledge sharing.
Excellent problem-solving skills with the ability to diagnose and resolve technical issues effectively.
Escalate complex or unresolved issues to senior IT staff, ensuring that problems are addressed promptly and effectively.
Analyst - It Support
By Wesco At , Austin, 78753, Tx $60,800 - $79,000 a year
Identify areas for improvement in IT and raise with IT Management.
1-year experience in providing systems support.
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Strong verbal, written, analytical and interpersonal skills.
Create incident ticket for every issue raised.
Pro-active maintenance of warehouse IT systems
It Support Analyst Jobs
By California State University At , , Ca $4,678 - $11,547 a month
Utilize ITSupport Center tools to resolve requests for service (e.g., knowledge management tools, written documentation, procedures, technical manuals, etc.).
Escalate and/or notify assignee and management when requests for service are out of compliance.
Create reports for internal management in order to evaluate vendor performance, determine frequency and type of problems, or determine root cause.
Experience in coordinating resource requirements.
The anticipated salary range is up to $5,204 per month, commensurate with qualifications and experience.
Customer service with computer assistance via telephone, remote control, or on-location.
Systems Support Analyst Sr (It)
By Arizona State University At , Tempe, Az $62,294 a year
Experience performing standard administrative functions including time management, performance coaching, and staff hiring
Experience providing technical customer service to a diverse customer base, preferably in an educational setting or similar environment
Deploys software remotely via JAMF and SCCM in accordance with ET standards and licensing
Develops and applies standard computer images with authorized software to computers to ensure a standard user experience
Ability to self-manage and set department priorities to meet and exceed expectations of our service partnership agreements
Experience supervising a small team of IT technicians providing troubleshooting support for hardware and software IT issues
Senior It Support Analyst, Td Securities
By TD Bank At , New York, 11205, Ny $120,000 - $175,000 a year
Expert Knowledge of Trade Execution solutions/implementations on ION and Bloomberg.
Fixed Income functional knowledge, particularly treasuries and bond trading expertise
Experience supporting front-to-back Trading Systems and Trading Desks
Must have experience working with developers, business analysts, and infrastructure support teams.
Working experience with the following technologies: Linux RH, Windows Server, Oracle, SQL, Python
Experience with Solace, Mongo DB, ITRS, Autosys
It Support Analyst Jobs
By Alcority At , Houston, 77027, Tx
Mobile Device Management – enrolling users on corporate mobile devices and BYOD profiles. Direct experience with iPhones is a plus.
Direct experience providing Tier 1 support
Manage end-user software & hardware inventory for company offices; initiate, manage and track necessary purchases with our established 3rd party suppliers.
2 - 4 years of experience in a similar position providing endpoint and infrastructure support.
Outstanding communication skills, including the ability to effectively present information in both technical and non-technical terms.
IT troubleshooting skills: ability to critically think and solve problems independently until escalation may be required.
Analyst, It Station Support (Atl)
By Frontier Airlines, Inc At , Atlanta, 30320, Ga
Experience with workstation and network equipment cable management
Experience with an incident management tracking system.
Serves as an escalation resource for more junior station support personnel, business and IT management.
Flight benefits for you and your family to fly on Frontier Airlines.
Buddy passes for your friends so they can experience what makes us so great.
CompTIA A+ or Network+ Certification (Required)
It Security Support Analyst
By Hirexa Solutions At Tampa, FL, United States
· Document, create knowledge transfer articles, and enrich tickets notes and error logs.
Experience: Candidate experience must include and not limited to:
· Minimum of 4-5-years’ experience in IT support role with concentration on Cybersecurity
· Experience with Active Directory access administrations.
· Experience in Linux, SQL, and SAP access administrations is a plus.
· Knowledge of network, application/infrastructure security concepts, techniques, and tools.
Support Analyst Jobs
By ISGF At Duval County, FL, United States
Relevant computing qualifications are desirable, along with vocational experience.
Banking and finance experience is desirable but optional.
Provide high-quality customer support by investigating and resolving queries and issues through phone or remote access.
Document support issues and ensure they are fully managed, including regular customer updates.
Demonstrate excellent customer-facing communication skills and a professional telephone manner.
Proficiency in English, with German language skills, is an advantage.
Oag - Child Support | It Business Analyst Ii-Iii | 23-0800
By OFFICE OF THE ATTORNEY GENERAL At , Austin, 78741, Tx $5,000 - $6,250 a month

OAG - Child Support | IT Business Analyst II-III | 23-0800

THE OAG IS AN EQUAL OPPORTUNITY EMPLOYER

It Support Analyst Jobs
By UCLA At , Los Angeles, Ca

Under general direction of the Desktop Manager of Student Affairs IT, incumbent serves as staff expert on Student Affairs integrated systems and services. Incumbent analyzes complex issues, resolves a ...

Ln Concerts, Venue Support Analyst - It
By Live Nation At , Remote
Minimum 1-year experience supporting PoS systems (preferably Appetize and/or Micros)
Intermediate knowledge of Microsoft Excel, including use of formulas and pivot tables
Experience with food and beverage business operations, ideally multi-location enterprises
Basic familiarity with Accounting practices (can balance finances/inventory, etc.)
HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
Input PoS data: menu items, prices, discounts, employee credentials, venue layouts, etc.
It Application Support Analyst
By Seaboard Corporation At , Shawnee Mission, 66202, Ks
Communicate application problems and issues to key stakeholders, including management, development teams, and end users.
Post software updates, drivers, knowledge bases, and frequently asked questions resources on internal knowledge base to assist in problem resolution.
Manage and/or provide guidance to services and junior members of the team.
Experience with specific phases of the software development life cycle, especially Design, Build, and Test.
Experience with core software applications, including Infor M3, JDE Enterprise One, …
Experience with one or more network, PC, and platform operating systems, including Cloud/SaaS/On-Premise, VMware, ISeries DB2/SQL, SQL Server, …
It Support Services Analyst Ii
By County of Santa Cruz At , , Ca

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It Support Analyst Jobs
By Heights Finance Corporation At Greenville, SC, United States
Experience with Citrix and Citrix Management Console is a plus
Perform support and maintenance either remotely or at the customer’s location to resolve problems
Utilize IT knowledgebase as a part of troubleshooting and researching customer issues, and shares
Good understanding of Active Directory and experience performing basic functions such as permissions
Experience performing basic network troubleshooting in an enterprise environment required.
Must be team oriented and have good customer service/communication skills.
It Technical Support Analyst 1-3
By State of Louisiana At , Baton Rouge, 70806, La $3,737 - $6,549 a month
A baccalaureate degree plus one year of experience in information technology.
30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.
60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.
90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.
120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.
A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.
Support Analyst Jobs
By American Express Global Business Travel At , Remote $50,000 - $100,000 a year
Strong Project Management and organizational skills. Ability to prioritize and manage competing demands to meet deadlines
Strong prioritization and time management skills
Drives results by operating with a sense of urgency, employing effective time management to deliver results within deadlines.
Function as the key liaison between client management and Traveler Care to ensure program connectivity.
At least five years’ experience in the travel industry with extensive experience of business/corporate travel operational reservation work flow procedures
Minimum 3 years of working knowledge of GDS systems (Sabre, Apollo, Galileo, Amadeus)
It Support Analyst Jobs
By InvisALERT Solutions At West Chester, PA, United States
Maintain a known error database and frequently update Application knowledge base with new features.
1-3 years’ experience in a customer facing role
Excellent verbal and written skills – You will be required to demonstrate this at the interview
Subject matter expert on all Invisalert products
Works directly with customers to resolve moderately complex application issues, services, and assists with updates and maintenance.
Uses discretion to effect timely solution of problems to ensure customer satisfaction, eliminate downtime.
It Support Analyst Jobs
By Marquee Dental Partners - Practice Support Center At , Tampa, Fl
Providing basic training on computer operation and management
Experience with remote desktop applications and help desk software
Traveling to the client’s location or connecting via remote link
Manage users and groups in Office365
Create knowledge articles to assist other IT team members
Minimum of 2 years of IT technical support experience

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Support Analyst to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, responding to customer inquiries, and helping to maintain our IT systems. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

IT Support Analyst job skills required:

• Technical knowledge of computer hardware, software, and networks
• Excellent problem-solving and troubleshooting skills
• Ability to work independently and as part of a team
• Ability to communicate technical information to non-technical users
• Excellent customer service skills
• Knowledge of IT security best practices

What is IT Support Analyst job Qualifications?

• Bachelor's degree in computer science, information technology, or a related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA)
• Experience with Windows and Linux operating systems
• Knowledge of network protocols and technologies
• Experience with remote access and virtualization technologies
• Knowledge of scripting languages such as PowerShell or Bash

What is IT Support Analyst job Knowledge?

• Knowledge of computer hardware, software, and networks
• Knowledge of IT security best practices
• Knowledge of network protocols and technologies
• Knowledge of scripting languages such as PowerShell or Bash
• Knowledge of remote access and virtualization technologies

What is IT Support Analyst job Experience?

• Previous experience in a technical support role
• Experience with Windows and Linux operating systems
• Experience with customer service
• Experience troubleshooting hardware and software issues