Remote Help Desk Support Specialist | Network Solutions
By CBIZ At , Maryland Heights, 63043, Mo
2022 Great Place to Work Certification
Troubleshoot and provide instruction over the phone while following a set knowledge base format.
Other job duties as assigned.
Associate degree in computer science or related field OR 2 years of related work experience.
Previous experience in a call center environment preferred.
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Help Desk And Desktop Support Specialist
By University of Wisconsin–Madison At , Madison, 53706, Wi $25 an hour
Experience working in a higher education or healthcare setting
20% Maintains operational functions of technology systems to ensure appropriate integration, compatibility, and functionality according to established user requirements
Creates, edits, and maintains documentation for IT Tech Team, and SVM and UWVC end-users in the UW Madison KnowledgeBase.
Exceptional customer service skills in a high-demand environment (retail, food service, information technology help desk, etc.)
Excellent oral, written, and interpersonal communication skills
Windows and MacOS Technical Support Experience