Specialist Help Desk Support Jobs in Colorado

Experience working within the education data sector.

Effective and constructive interpersonal skills.

General knowledge of technical applications and technologies.

Detail oriented (i.e., proofing work, spelling, grammar, formatting, etc.).

Ability to collaborate and communicate with internal and external customers (i.e., school districts, BOCES, other CDE units, etc.).

Demonstrates initiative and exhibits a proactive approach to work.

User Assistance: Assist employees with using conference room technology effectively, offering guidance and training as needed to enhance their experience.

Collaboration: Collaborate with IT teams, facilities management, and other departments to address cross-functional issues that impact the functionality of conference rooms.

Previous experience troubleshooting and installing Microsoft Teams

Strong knowledge of conference room equipment, audio-visual systems, video conferencing platforms, and presentation tools

A passion for providing exceptional customer service and making the conference room experience enjoyable for all users

Documentation: Maintain comprehensive documentation of conference room setup, configurations, and issue resolution processes for reference and knowledge sharing.