Specialist Help Desk Support Jobs in Michigan

Resourceful and attentive. You offer innovative solutions which is driven by a desire to approach problems and issues conscientiously.

Utilizing Active Directory, Azure, and the Microsoft Admin Center to manage user accounts, reset passwords and troubleshoot Multi-Factor Authentication issues.

Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace

Work/Life Balance: 37.5 hour work weeks, and a flexible/hybrid remote schedule

Two years of experience providing Help Desk customer support.

Enrolling new users, establishing accounts, removing old accounts, setting up email accounts and resetting passwords for computer and email accounts.

Must have solid time management and organization skills, while working independently.

Experience using Microsoft System Center Configuration Manager, Intune or similar Endpoint Management software.

Must have an Associate degree or certification, or equivalent technical experience.

Support remote users located around the world.

1-2 years of experience in a help desk role.

Must display attention to detail, accuracy and follow through skills.