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Service Department Customer Service Representative Jobs in Iowa

Customer Service Representative Ii
By WELLFLEET At , Remote
Maintain knowledge of health insurance products serviced at Wellfleet
Own the customer experience through answering calls timely/efficiently, resolving issues and honoring commitments made to our customers
A minimum of two years health insurance experience in a call center environment
Excellent customer and interpersonal skills, including written and verbal communication along with phone etiquette skills
Proficiently take calls from all queues assigned to you based on business need
Proactively identify opportunities and assist other queues within the department
Dispatcher/Customer Service Representative
By BT Trucking At , Remote $48,000 - $55,000 a year
2+ years of transportation dispatch experience
Communicate effectively with haulers and contractors to fulfill truck orders.
Organizing information into software for other departments to function
Problem solving situations quickly and efficiently.
Change entire orders and/or reroute truckers to different locations and jobsites at a moment's notice.
Understanding the needs of customers and vendors and working with them to ensure successful product delivery
Customer Service Representative Jobs
By Eichholtz At , High Point, Nc
Manage client portfolio (create quotes and orders)
Manage order and quote book
Excellent oral, written and interpersonal communication skills.
2+ years previous customer service experience.
The following tasks are your main responsibilities:
Leadtime responsible (follow up towards our Sales Reps)
Customer Service Representative Jobs
By Delta Dental of Iowa At Johnston, IA, United States
Bachelor’s Degree or three to five years of combined experience in customer service, an insurance company or a dental office.
Demonstrated excellent telephone, written and verbal communication skills.
Essential Functions And Principal Accountabilities
Provide courteous assistance to customer inquiries by phone, email/letter or in person for one line of business: Commercial or Government Programs.
Process entry level suspended claims and adjustments in an accurate and timely manner.
Establish and maintain team working relationships with customers, co-workers and other resources as needed.
Customer Service Representative - Accidents/Automobile Leasing
By AUTO TRAKK, LLC At , Remote
Prior experience with automobile insurance or accident claims is preferred.
Ability to communicate effectively both verbally and in writing, which requires knowledge of the structure and content of the English language.
Knowledge of principles and processes for providing excellent customer service.
The duties and responsibilities of an Accident Servicing Representative include:
Managing and maintaining a portfolio of Auto Trakk vehicles that have been damaged or are not currently in the customer’s possession,
Following up with assigned accident accounts and updating account notes and internally tracking documents with relevant information,
Customer Service Representative - Energy Industry
By Zing Recruiting At Cedar Rapids, IA, United States
May perform miscellaneous tasks/projects as directed by manager.
Receive, investigate and respond to all inquiries and resolve problems and/or complaints in a timely and accurate manner.
Updates customer contact information in the system.
Minimum High School Diploma or GED required.
Proficient in working with Outlook, the Internet, Microsoft Word, and Microsoft Excel is required.
Ability to work in fast paced dynamic environment.
Pfe Customer Service Representative
By MultiCare Health System At , Remote From $18.38 an hour

Job Details Job ID: 118836 Location: Remote Entity: MultiCare Health System Category: Clerical/Admin Support Specialty: Not Applicable Department: Pat Financial Experience ...

Customer Service Representative Jobs
By CVS Health At , , Ia $17.00 - $27.90 an hour
Complete outbound calls to members or providers to provide education and/or assist with escalations.
Strong verbal and written communication skills.
Answer questions and resolve issues with individualized customer service based on phone calls from members and providers.
Utilize multiple applications and available resources to ensure prompt member and provider satisfaction.
Document and track contacts with members, providers, or any additional callers.
Ability to handle calls efficiently in a high paced call center environment.
Customer Service Representative Jobs
By DHL At , Tacoma, 98421, Wa $21.50 an hour
Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
0-12 months of system, data entry or reporting experience
0-12 months of warehouse experience, preferred
Wages at $21.50 per hour with an annual increase possible
Work M- F 10 am –; 6:30 pmschedules
Overtime available based on customer volume
Teller/Customer Service Representative
By Primebank At Sioux City, IA, United States
Excellent customer service skills including attentiveness and information retention
Working knowledge of computers and general office equipment
Issuing money orders and cashier's checks
Daily balancing and safeguarding of cash drawer
A high school diploma or equivalent is required
Strong ability to work with others in a manner exhibiting tact and diplomacy
Customer Service Representative - Utilities
By City of Grand Junction, Colorado At , Grand Junction, 81501, Co $20.82 - $23.43 an hour
One (1) year of general accounting and/or customer service experience.
Research and respond to inquiries and direct customers to the appropriate City divisions and departments.
Complete work orders; perform appropriate tags and shut-offs to specific customer utility accounts; complete necessary account closures and/or updates.
Monitor and track delinquent utility accounts; calculate payment schedules and fees using established formulas; respond to inquiries related to accounts.
Perform other duties of a similar nature or level.
High School Diploma or G.E.D.
Customer Service Representative (Contract)
By Elevance Health At , Remote
Requires a HS diploma or GED; or any combination of education and experience which would provide an equivalent background.
Screens all forms and data for all paperwork received from Sales and/or Underwriting for new group and/or group re-classing benefits.
Screens group for benefits to determine if existing or new, recognizing when benefits are not standard and handling as appropriate.
Performs basic job functions with help from co-workers, specialists and managers on non-basic issues.
Knowledge of Live and Disability Insurance preferred but not required.
Remote, can be located anywhere in the US.
Customer Service Representative Jobs
By ComForCare Home Care (Raleigh, NC) At Iowa City, IA, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Essential Duties And Responsibilities (Coralville)
Customer Service Representative greets members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Customer Service Representative Jobs
By Uline At , Allentown, 18106, Pa $22 - $26 an hour
Tuition Assistance Program that covers professional continuing education.
Grow: Build the foundation to advance within Customer Service or to work in other departments within our growing company.
Guide and process customer orders and inquiries in a collaborative call center using world-class technology.
Communicate with customers via phone, email and chat.
Help customers navigate Uline's website and online ordering.
Become a product expert! We’ll equip you to answer product, pricing, availability and shipping questions quickly and confidently.
Customer Service Representative *Experienced*
By Verisma At , Remote From $17 an hour
Maintain strong knowledge of HIPAA, HITECH, state/federal rulings, and statutes, as well as customer specific requirements
Computer knowledge, including accurate keyboarding skills required
Experienced CSR's starts at $17/hr+
Competitive benefits package (medical, dental, vision and more)
Ability to work remotely after 2-4 weeks of on-site training
Manage customer concerns and questions regarding status of requests, invoice/fee issues, request remediation, etc.
Customer Service Representative Jobs
By Momentum Financial Services Group At Kailua-Kona, HI, United States
All other job related duties as directed by Management.
Sell benefits of ancillary services to customers and ensure all sales are correctly recorded
Knowledge of who to call in the case of an emergency
Provide a high level of Customer Service – consistently receiving 90% or better in the Customer Service Sequence
Register new customers quickly and efficiently
Promote all products and services
Customer Service Representative Jobs
By Lakeshore Recycling Systems At , Rosemont, Il $20 - $23 an hour
· Participate in learning opportunities for process improvements, time management, and technology skills
Qualifications / Knowledge / Critical Skills
Exceptional verbal and written communication skills
Detail-oriented with strong organizational skills
Excellent Microsoft Word / Excel / Outlook Software Skills
· Anticipate customer needs and go above and beyond to ensure an efficient, seamless customer experience

Are you looking for a job that allows you to help people and make a difference in their lives? We are looking for a Service Department Customer Service Representative to join our team and provide exceptional customer service to our customers. You will be responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. If you are an enthusiastic and customer-focused individual, we want to hear from you!

Overview A Service Department Customer Service Representative is responsible for providing excellent customer service to customers in a service department. They are responsible for answering customer inquiries, resolving customer complaints, and providing information about products and services. They must be knowledgeable about the products and services offered by the service department and be able to provide accurate and timely information to customers. Detailed Job Description The Service Department Customer Service Representative is responsible for providing excellent customer service to customers in a service department. They must be knowledgeable about the products and services offered by the service department and be able to provide accurate and timely information to customers. They must be able to answer customer inquiries, resolve customer complaints, and provide information about products and services. They must be able to handle customer inquiries in a professional and courteous manner. They must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Knowledge of products and services offered by the service department
• Ability to provide accurate and timely information to customers
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer applications
• Ability to type accurately
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of products and services offered by the service department
• Knowledge of computer applications
Job Experience
• Previous customer service experience
• Experience in a service department
Job Responsibilities
• Answer customer inquiries
• Resolve customer complaints
• Provide information about products and services
• Handle customer inquiries in a professional and courteous manner
• Work independently and as part of a team
• Maintain customer records
• Follow up with customers to ensure satisfaction