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Service Department Customer Service Representative Jobs in Kentucky

Customer Service Representative Jobs
By Fortune Brands At , Olympia, 98501 $17 an hour
Achieves daily metrics in call quality, call management, and productivity standards consistently as well as adhering to all processes and procedures
Excellent professional communication skills required. *English/Spanish or English/French Bi-lingual capabilities are a plus and start at a higher salary
Proficient PC skills with an emphasis on Microsoft Office suite including Outlook and Microsoft Word, experience with Microsoft Teams a plus
Incumbent must meet internet speed requirements, have a safe and secure workspace, and follow department Remote Work Policy
Delivers a consumer experience that drives unsolicited, positive “word of mouth” advertisement for Moen Incorporated
2 years’ experience in a customer service environment required; call enter experience preferred
Customer Service Representative Jobs
By CVS Health At , , Ky $17.00 - $27.90 an hour
Complete outbound calls to members or providers to provide education and/or assist with escalations.
Strong verbal and written communication skills.
Answer questions and resolve issues with individualized customer service based on phone calls from members and providers.
Utilize multiple applications and available resources to ensure prompt member and provider satisfaction.
Document and track contacts with members, providers, or any additional callers.
Ability to handle calls efficiently in a high paced call center environment.
Customer Service Representative Jobs
By Alani Nutrition At Louisville, KY, United States
Manage a high volume of multi-channel communications and customer support requests via email, live chat, and text
Impact customer loyalty and retention by creating and tracking personalized offers
Experience with Gorgias, Shopify, NetSuite, etc. is a plus
Strong written and verbal communication skills
Ability to analyze customer data and has problem-solving skills
Ability to multi-task, prioritize, and time manage effectively in a fast-paced environment
Customer Service Representative Jobs
By Domino's At Scottsville, KY, United States

Prepare product to Domino's specifications and guidelines.

Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery

Customer Service Representative Jobs
By CVS Health At , , Ny $17.00 - $27.90 an hour
Resolves issues without or with limited management intervention.
Effective organizational skills and ability to manage multiple tasks.
Provides education to members to support them in managing their health.
Other activities may include: providing claim status information, benefit coverage interpretations, and explaining plan eligibility.
Works collaboratively with colleagues to deliver the best customer experience,.
Guides members to the appropriate health resource. Offers alternatives where appropriate .

Are you looking for a job that allows you to help people and make a difference in their lives? We are looking for a Service Department Customer Service Representative to join our team and provide exceptional customer service to our customers. You will be responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. If you are an enthusiastic and customer-focused individual, we want to hear from you!

Overview A Service Department Customer Service Representative is responsible for providing excellent customer service to customers in a service department. They are responsible for answering customer inquiries, resolving customer complaints, and providing information about products and services. They must be knowledgeable about the products and services offered by the service department and be able to provide accurate and timely information to customers. Detailed Job Description The Service Department Customer Service Representative is responsible for providing excellent customer service to customers in a service department. They must be knowledgeable about the products and services offered by the service department and be able to provide accurate and timely information to customers. They must be able to answer customer inquiries, resolve customer complaints, and provide information about products and services. They must be able to handle customer inquiries in a professional and courteous manner. They must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Knowledge of products and services offered by the service department
• Ability to provide accurate and timely information to customers
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer applications
• Ability to type accurately
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of products and services offered by the service department
• Knowledge of computer applications
Job Experience
• Previous customer service experience
• Experience in a service department
Job Responsibilities
• Answer customer inquiries
• Resolve customer complaints
• Provide information about products and services
• Handle customer inquiries in a professional and courteous manner
• Work independently and as part of a team
• Maintain customer records
• Follow up with customers to ensure satisfaction