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Service Department Customer Service Representative Jobs in Delaware

Customer Service Representative Jobs
By Surpass At New Castle, DE, United States
Track market and campaign performance and review data with management personnel on a daily and weekly basis
The ability to work full time to fast track your training into a management role
Exceptional communication skills both written and verbal
A strong desire to grow accompanied by natural leadership abilities
An associates degree or some college experience (preferred but not required)
Attend account meetings and follow up on scheduled appointments in order to bridge the gap between client and consumer
Customer Service Representative Jobs
By CVS Health At , , De $17.00 - $27.90 an hour
Resolves issues without or with limited management intervention.
Effective organizational skills and ability to manage multiple tasks.
Provides education to members to support them in managing their health.
Other activities may include: providing claim status information, benefit coverage interpretations, and explaining plan eligibility.
Works collaboratively with colleagues to deliver the best customer experience,.
Guides members to the appropriate health resource. Offers alternatives where appropriate .

Are you looking for a job that allows you to help people and make a difference in their lives? We are looking for a Service Department Customer Service Representative to join our team and provide exceptional customer service to our customers. You will be responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. If you are an enthusiastic and customer-focused individual, we want to hear from you!

Overview A Service Department Customer Service Representative is responsible for providing excellent customer service to customers in a service department. They are responsible for answering customer inquiries, resolving customer complaints, and providing information about products and services. They must be knowledgeable about the products and services offered by the service department and be able to provide accurate and timely information to customers. Detailed Job Description The Service Department Customer Service Representative is responsible for providing excellent customer service to customers in a service department. They must be knowledgeable about the products and services offered by the service department and be able to provide accurate and timely information to customers. They must be able to answer customer inquiries, resolve customer complaints, and provide information about products and services. They must be able to handle customer inquiries in a professional and courteous manner. They must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Knowledge of products and services offered by the service department
• Ability to provide accurate and timely information to customers
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer applications
• Ability to type accurately
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of products and services offered by the service department
• Knowledge of computer applications
Job Experience
• Previous customer service experience
• Experience in a service department
Job Responsibilities
• Answer customer inquiries
• Resolve customer complaints
• Provide information about products and services
• Handle customer inquiries in a professional and courteous manner
• Work independently and as part of a team
• Maintain customer records
• Follow up with customers to ensure satisfaction