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Service Department Customer Service Representative Jobs in Fremont, Iowa

Customer Service Representative 2 Jobs
By Radial, Inc. At , Remote
Tracking, reporting and making suggestions regarding current policies and procedures impact on customer experience.
Maintaining a high level of brand knowledge on product, policies, procedures, and promotions.
6 months experience in a call center setting
Strong interpersonal and communication skills - within the company and with partners
Superior written and oral communication skills, coupled with technical acumen
Strong Microsoft Office skills including Word and Excel are required
Veterinary Customer Service Representative
By Veterinarian Recommended Solutions Llc At , Remote
Perform general data entry as necessary.
Focus on retention of current customers by providing courteous and knowledgeable information regarding billing and following up on any questions.
1-3 years of customer service experience required
Excellent written and verbal communication skill
Can be self-sufficient and autonomous in a remote and office setting
Bonus program based on achieving individual and customer service goals
Llp Customer Service Representative
By Rinchem Company Inc. At , Remote
Manages critical delivery items (same-day / hot-rush) as defined by customer
Cross-trains on intradepartmental functions for their assigned responsibilities.
At least 3 years of customer service experience
Primary Responsibilities of the Job:
Serves as the main contact when a customer has a request.
Performs order entry and investigation into the SAP customer system of record
Medical Customer Service Representative
By MultiPlan Inc. At , Remote $16.50 an hour
Communication (written, verbal, listening), organizational, problem solving, leadership, customer service, interpersonal, follow up and data entry skills
Ensure compliance with HIPAA regulations and requirements.
Minimum 6 months customer service experience in an office environment
Call center or telephone experience in a similar environment or industry
Knowledge of medical and claim terminology
Ability to prioritize and manage time
Customer Service Representative Jobs
By First Transit At , Remote $16.50 an hour
We offer competitive compensation and benefits, including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.
Meet or exceed established performance requirements i.e. talk time & number of calls answered
Maintain a high-level knowledge about services provided
Self-motivated and comfortable working from home, using a computer.
Candidates must provide and meet all technical requirements prior to the first day of training
Strong phone handling, analytical and active listening skills
Customer Service Representative - 10A-6:30P Et No Weekends
By Matco At , Remote $22 an hour
ASE certification, automotive experience, tool experience, or related trade school degree a plus
1+ years of call center experience or equivalent experience in dealing with customers
On the job experience in working with general automotive mechanics a plus
Effective verbal and written communication skills
Assist our franchised distributor customers in automotive tool selection, toolbox selection, troubleshooting, price and availability, technical specifications, and ordering.
Provide technical support concerning information and specifications for products provided in our Matco Tools catalog and catalogs of our other suppliers.
Lead Customer Service Representative
By DHL eCommerce At , Remote $22.36 - $35.77 an hour
Knowledge of DHLeC business fundamentals and business unit relationships.
Excellent verbal and written communication skills.
4-6 years related work experience. PHYSICAL DEMANDS:
Resolve customer related inquiries and issues including, but not limited to, duties and taxes, tracking, account maintenance, customs and data holds.
Provide various types of reports on both an ad-hoc and scheduled basis in support of Contact Center performance.
Maintain and update client information in DHLeCS systems as needed.
Customer Service Representative Ii
By WELLFLEET At , Remote
Maintain knowledge of health insurance products serviced at Wellfleet
Own the customer experience through answering calls timely/efficiently, resolving issues and honoring commitments made to our customers
A minimum of two years health insurance experience in a call center environment
Excellent customer and interpersonal skills, including written and verbal communication along with phone etiquette skills
Proficiently take calls from all queues assigned to you based on business need
Proactively identify opportunities and assist other queues within the department
Dispatcher/Customer Service Representative
By BT Trucking At , Remote $48,000 - $55,000 a year
2+ years of transportation dispatch experience
Communicate effectively with haulers and contractors to fulfill truck orders.
Organizing information into software for other departments to function
Problem solving situations quickly and efficiently.
Change entire orders and/or reroute truckers to different locations and jobsites at a moment's notice.
Understanding the needs of customers and vendors and working with them to ensure successful product delivery
Customer Service Representative - Accidents/Automobile Leasing
By AUTO TRAKK, LLC At , Remote
Prior experience with automobile insurance or accident claims is preferred.
Ability to communicate effectively both verbally and in writing, which requires knowledge of the structure and content of the English language.
Knowledge of principles and processes for providing excellent customer service.
The duties and responsibilities of an Accident Servicing Representative include:
Managing and maintaining a portfolio of Auto Trakk vehicles that have been damaged or are not currently in the customer’s possession,
Following up with assigned accident accounts and updating account notes and internally tracking documents with relevant information,
Pfe Customer Service Representative
By MultiCare Health System At , Remote From $18.38 an hour

Job Details Job ID: 118836 Location: Remote Entity: MultiCare Health System Category: Clerical/Admin Support Specialty: Not Applicable Department: Pat Financial Experience ...

Customer Service Representative (Contract)
By Elevance Health At , Remote
Requires a HS diploma or GED; or any combination of education and experience which would provide an equivalent background.
Screens all forms and data for all paperwork received from Sales and/or Underwriting for new group and/or group re-classing benefits.
Screens group for benefits to determine if existing or new, recognizing when benefits are not standard and handling as appropriate.
Performs basic job functions with help from co-workers, specialists and managers on non-basic issues.
Knowledge of Live and Disability Insurance preferred but not required.
Remote, can be located anywhere in the US.
Customer Service Representative *Experienced*
By Verisma At , Remote From $17 an hour
Maintain strong knowledge of HIPAA, HITECH, state/federal rulings, and statutes, as well as customer specific requirements
Computer knowledge, including accurate keyboarding skills required
Experienced CSR's starts at $17/hr+
Competitive benefits package (medical, dental, vision and more)
Ability to work remotely after 2-4 weeks of on-site training
Manage customer concerns and questions regarding status of requests, invoice/fee issues, request remediation, etc.
Customer Service Representative Jobs
By Lakeshore Recycling Systems At , Rosemont, Il $20 - $23 an hour
· Participate in learning opportunities for process improvements, time management, and technology skills
Qualifications / Knowledge / Critical Skills
Exceptional verbal and written communication skills
Detail-oriented with strong organizational skills
Excellent Microsoft Word / Excel / Outlook Software Skills
· Anticipate customer needs and go above and beyond to ensure an efficient, seamless customer experience
Customer Service Representative Jobs
By Iowa Workforce Development At Clarion, IA, United States

Are you a people person with great attention to detail? Then becoming a Customer Service Representative would be perfect for you! As a Customer Service Representative, you will provide excellent ...

Customer Service Representative Jobs
By Uline At , Saint Paul, 55101 $22 - $26 an hour
Provide knowledgeable answers to questions about products, pricing and availability.
High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree preferred.
Desire to provide the best possible experience for our customers.
Tuition Assistance Program that covers professional continuing education.
Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
Communicate with customers via phone, email and chat.
Customer Service Representative Jobs
By Peoples Bank At Chariton, IA, United States

Peoples Bank was established is 1998 and is dedicated to creating strong relationships with our customers. With branches in Indianola, Lacona, Milo, Carlisle, Pleasantville, Seymour, Knoxville and ...

Customer Service Representative Jobs
By Planet Fitness At Coon Rapids, IA, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Customer Service Representative greets members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Contractor Customer Service Representative - 8.28 Start Date
By Benefitfocus At , Chicago $16 an hour
Gain experience using Salesforce, JIRA (our issue management system), Microsoft Office Suite, and other software programs
Bonus points if you have any prior experience working with benefits plans, hospital systems, or Benefitfocus software!
Receive structured 4 weeks of training through Benefitfocus University
Quiet environment suitable for professional uninterrupted work free from home environment distractions such as pets, family members, etc.
Benefits Administrator – Contractor 8.28.2023 Start Date
$16.00 per hour with performance bonus potential
Service Department Trainer Jobs
By Seneca Tank At Des Moines, IA, United States
Track certifications completion of training for service employees
Ability to effectively train less experienced workers
Create and develop service department training materials
Train industry specific safety standards
Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules
Ability to read, write, speak and understand English

Are you looking for a job that allows you to help people and make a difference in their lives? We are looking for a Service Department Customer Service Representative to join our team and provide exceptional customer service to our customers. You will be responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. If you are an enthusiastic and customer-focused individual, we want to hear from you!

Overview A Service Department Customer Service Representative is responsible for providing excellent customer service to customers in a service department. They are responsible for answering customer inquiries, resolving customer complaints, and providing information about products and services. They must be knowledgeable about the products and services offered by the service department and be able to provide accurate and timely information to customers. Detailed Job Description The Service Department Customer Service Representative is responsible for providing excellent customer service to customers in a service department. They must be knowledgeable about the products and services offered by the service department and be able to provide accurate and timely information to customers. They must be able to answer customer inquiries, resolve customer complaints, and provide information about products and services. They must be able to handle customer inquiries in a professional and courteous manner. They must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Knowledge of products and services offered by the service department
• Ability to provide accurate and timely information to customers
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer applications
• Ability to type accurately
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of products and services offered by the service department
• Knowledge of computer applications
Job Experience
• Previous customer service experience
• Experience in a service department
Job Responsibilities
• Answer customer inquiries
• Resolve customer complaints
• Provide information about products and services
• Handle customer inquiries in a professional and courteous manner
• Work independently and as part of a team
• Maintain customer records
• Follow up with customers to ensure satisfaction