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Service Delivery Rep Jobs

Director Service Delivery Jobs
By Gainwell Technologies At Florida, United States
10-12 years’ experience in account leadership roles such as information technology, delivery or business process management.
At least five (5) years previous account management experience in the healthcare industry.
P & L, sales and risk management experience preferred.
Manages successful delivery of solutions to multiple clients.
Bachelor’s Degree or equivalent work experience.
Experience working in a highly matrixed environment.
Lab Service Rep Jobs
By Roper St. Francis Healthcare At Charleston, SC, United States

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Hr Service Rep Jobs
By Blue Cross Blue Shield of Michigan At , Detroit
Resolve employee and management inquiries with limited supervision abiding by all corporate and employee policies and procedures.
Bachelor's Degree in Business Administration, Computer Science, Human Resources Management or related areapreferred.
Other related skills and/or abilities may be required to perform this job.
Previous experience working within a Union Environment is preferred
Three (3) years experience within the Human Resources environment or related experience.
Excellent analytical, organizational, problem resolution, verbal and written communication skills.
Executive Director - Service Delivery
By Fortrea At , Durham $160,000 - $270,000 a year
Minimum of 5 years’ experience in management and leadership roles required.
Oversee the entire service management lifecycle, from service design and transition to operation and continuous improvement.
Champion developing canonical service management workflows and adopt automation for expediting incident management.
Bachelor’s or Master’s degree in a relevant field or equivalent combination of education and work experience.
Demonstrated experience with strategic planning and alignment of IT services with broader organizational objectives.
Strong ability to recognize, manage, and mitigate risks pertaining to service delivery.
Service Delivery Management Jobs
By HP At , Spring, 77389
Medium level of planning, project management and change management skills. Project and change management training and certification as appropriate.
Typically 8+ years to establish proven track record in Service Business Management.
In-depth knowledge of company organization and policies, HPS services offerings, end to end processes, tools, and routes to market.
Utilizes in-depth understanding of customer business and complex requirements to develop business case, validate the solution, and demonstrate services added value.
Utilizes technical and business skills to lead complex cross- functional activities that drive continuous growth of the services business.
Medium to high knowledge of IT and services industry.
Service Rep Helper Jobs
By National Grid At , Glens Falls $30.46 an hour
Must have good safe work ethic, good communication skills and commitment to customer service
Specific duties include, but may not be limited to, the following:
Drive and operate Automated Meter Reading equipment and upload/download data Ride along as second person in designated Metro areas
Reset demand meters and install reset seals
Verify meter number and read
"Read meter only" type service orders, i.e. verify meter number, check estimate read
Client Service Rep Jobs
By Vanderbilt University Medical Center At Nashville, TN, United States
Providing introductory information to new customers
Ensuring that customers are satisfied with products or services
Following up with clients or customers to check that they’re still satisfied with services
Letting customers or clients know about additional products or services
Determining the quickest, most effective ways to answer a client or customer’s questions
Troubleshooting common issues with a product or services
Service Delivery Director Jobs
By Quinnox At Chicago, IL, United States
Ideal Candidate will also have the following technical experience in a delivery management role:
Preferred experience working with Insurance industry clients. Ideally experience in employee benefits and disability insurance.
On Site Resource Management, hiring
Talent Leverage, Management & Development.
Experience working and navigating in a multi-vendor environment
Experience managing contractor and sub-contractors leading them to common Quinnox goal
Service Delivery Specialist Jobs
By EdgeLink At United States

The candidate will work independently, seeking guidance from the manager only in non-routine situations.

Service Delivery Lead Jobs
By ManTech At Crane, IN, United States
At least five (5) years of full-time professional experience working with Customer Service and Service Delivery
A bachelor's degree in a related field is preferred
To hold or obtain a US Government Secret Security Clearance.
Must be able to remain in a stationary position 50%
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer
Secure our Nation, Ignite your Future
Hospital Service Rep (40635) Jobs
By Carter BloodCare At Bedford, TX, United States
Ability/aptitude to learn computer blood banking/inventory management software and programs
Some experience with computers, printers, and cellular phones
Some experience with direct customer service interaction
Good verbal and written English communication skills
Working knowledge of area highways, freeways, major thoroughfares, and alternate routes to various areas
Six months or more driving in the Dallas-Fort Worth metroplex area preferred
Vp – Service Delivery (Gre/Infrastructure)
By Moody's Corporation At Charlotte, NC, United States
Experience managing a Program and Change Management
5+ years of project management experience in a related industry, specifically with technology infrastructure and Infrastructure integration
Project management, Process Improvement or Quality certifications required
Continuously improve project management methodologies used within Moody’s TSG.
Oversee/manage all phases of projects from initiation to closure with full adherence and alignment with Moody’s internal project management framework.
Manage escalations, project/scope/requirement changes, and RAID logs to ensure adequate attention to impediments with potential impact to time/quality/resources.
Field Service Rep Software
By Varian At United States

Together, we can beat cancer.

Fighting cancer calls for big ideas.

Director, Service Delivery Jobs
By TELUS International At United States
Excellent project management, communication, and interpersonal skills
Experience in customer relationship management
Some experience in project/program management.
Report progress and escalate challenges/issues to peers and senior management
Strong knowledge of IT requirements / demands in call center operations. Proficiency with MS Office applications (i.e. MS Word, Excel).
Proven experience in the translation of customer business needs into technology requirements and solutions.
Service Delivery Coordinator Jobs
By Oritain At Washington, DC, United States
Any prior experience in one/mixture of the following field/s: Account Management, Delivery Management, Project Management, Logistics, Science/Laboratory, Data Management
Knowledge and experience with business tools and systems – standard office suite (Word, Excel, PowerPoint, Outlook), Atlassian package (Confluence, Trello).
Good written and oral communication skills.
Delivery Manager Core Customer Deliverables
Implement day-to-day delivery of Oritain’s services.
Identify and remove impediments impacting to deliver. Support multiple cross functional product teams (squads) as aligned.
Vp Of Service Delivery
By Hayden AI At Oakland, CA, United States
Provide expert work order management through driving, following up and closure of assigned trouble tickets.
Manage and correlate multiple events to a single incident.
Effectively manage customer expectations (status and clear description of activities).
Drive service & engineering improvements and establish end-to-end service thinking & 'customer journey-led' working across the portfolio.
Create and define process to troubleshoot and provide corrective action.
Work with multiple internal and external teams to restore service in a timely manner.
Off-Net Service Delivery Coordinator
By Cogent Communications At Washington, DC, United States
Expert knowledge of interconnect procedures in carrier neutral datacenters, including LOA/CFA issuance, cable ordering procedures, troubleshooting processes.
Complete customer orders upon successful test and acceptance and begin billing. Initiate handoff to post-sale support organization for monitoring and maintenance.
Familiarity with LEC/CLEC ASR ordering processes for ordering fiber based Ethernet services.
Bilingual in English/Spanish is a plus
Director, Service Delivery Jobs
By Lumen At , Remote $115,740 - $257,280 a year
Strong communication (oral and written), leadership, organizational, presentation, project management and team building skills
Transformative leader with an outside in view of world class customer experience
Assists in defining data reporting requirements that measure key internal metrics that directly correlate to customer satisfaction
Experience with Lumen products, processes and support functions with experience working with billing, repair centers and ordering & provisioning organizations
Analytical mind that strategically utilizes data and KPI's to aggressively drive the organization to new heights
Large revenue scope with complex product needs
Service Delivery Supervisor Jobs
By OneSource Virtual At , Remote
Must have ability to manage to contact center Service Level Agreements and display mastery of contact center management tools
Manage performance reviews and time off for direct reports
Effective communication skills via telephone, email and in-person
Form strong partnerships with Team Manager, Team Account Manager, and Team Specialists, and organizations supporting service delivery (IT, Payroll, AMS, etc.)
Assumes other duties as assigned by Manager
Analytical skills; strong research and follow up skills
Vp Service Delivery Jobs
By Blue Signal Search At San Jose, CA, United States
8+ years of experience directing data center project management activities.
Demonstrated customer service, project management, delegation, and problem-solving skills with the ability to make decisions in a fast-paced environment.
Bachelor's degree in in Accounting, Construction Management, Engineering, or a related field.
Strong leadership skills and ability to successfully manage a team.
Competitive base salary plus bonus and outstanding benefits package including medical/dental/vision, 401(k) match, PTO plan, and more.
Oversee the delivery of digital infrastructure solutions to clients, including cloud computing, data center services, managed services, and more.

Are you looking for a job that allows you to make a difference in people's lives? Become a Service Delivery Rep and help customers get the most out of their products and services!

Overview:

A Service Delivery Rep is a customer service representative who is responsible for providing excellent customer service to clients. They are responsible for responding to customer inquiries, resolving customer issues, and providing information about products and services.

Detailed Job Description:

The Service Delivery Rep is responsible for providing excellent customer service to clients. This includes responding to customer inquiries, resolving customer issues, and providing information about products and services. They must be able to effectively communicate with customers, both verbally and in writing, and have a strong understanding of customer service principles. The Service Delivery Rep must also be able to work independently and as part of a team.

What is Service Delivery Rep Job Skills Required?

• Excellent customer service skills
• Strong verbal and written communication skills
• Ability to work independently and as part of a team
• Knowledge of customer service principles
• Knowledge of product and services
• Ability to troubleshoot customer issues
• Ability to multitask

What is Service Delivery Rep Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles
• Knowledge of product and services
• Ability to multitask

What is Service Delivery Rep Job Knowledge?

• Knowledge of customer service principles
• Knowledge of product and services
• Knowledge of troubleshooting customer issues
• Knowledge of customer service software

What is Service Delivery Rep Job Experience?

• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a customer service environment

What is Service Delivery Rep Job Responsibilities?

• Respond to customer inquiries in a timely manner
• Resolve customer issues in a professional manner
• Provide information about products and services
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and provide feedback to management