Vp – Service Delivery (Gre/Infrastructure)

31564BR

Role Responsibilities

The VP – Service Delivery (GRE/Infrastructure) is expected to manage medium to large-sized Projects and/or Programs that are medium to high-complexity, broad in scope, interdependent, and have medium to long term implementation time frames. The role works closely with product owners, architects, engineers, vendors/partners, and line of business stakeholders to deliver technology solutions in support of Moody’s strategic and tactical initiatives. Primary focus for a PM is to manage control scope, timeline, cost, risk, and communications throughout the project lifecycle in accordance to Moody’s internal project management framework. This role will work in conjunction with many technical and business teams but the primary focus will be on Global Real Estate projects and their technical completions.

Organizational Responsibilities:

• Participates in Moody’s organizational events such as Quarterly Offsite and Team Meetings.
• Team member role reports directly to TSG MD Strategy, Risk, and Governance.
• While reporting to Technology Services, be knowledgeable about and thoroughly represent the requirements and expectations of the Global Real Estate organization and drive their needs to conclusion utilizing the technical support teams.
• Continuously improve project management methodologies used within Moody’s TSG.
• Provide expertise and consulting to project managers in the process of project management and in the softer skills of team dynamics, team building and group motivation.
• Represent the values of Moody’s and TSG as a professional organization and individually demonstrate professionalism and respect to their team and stakeholders.

Project Work/Other:

• Partner with stakeholders to identify areas of improvement to increase customer satisfaction and decrease incidents / requests
• May also oversee/manage a small team of Project Managers sharing similar GRE and/or M&A Integration work.
• Serve as the champion and funnel point of contact for the full Global Real Estate portfolio of projects with the Technology Services Group and other stakeholders.
• Participate in vendor selection processes (including RFPs and Pricing) and manage against deliverables (including SOWs, change management, approval of deliverables).
• Part of a project team delivering Global Real Estate projects on time, budget, and scope. This may include office builds, closures, consolidations, refreshes, upgrades, etc. May also participate in M&A integration projects.
• Oversee/manage all phases of projects from initiation to closure with full adherence and alignment with Moody’s internal project management framework.
• Ensure deliverables meet quality requirements and are clearly documented.
• Participate in group portfolio planning and prioritization efforts and accurately capture and communicate project priorities.
• Responsible for working with technical functional owners to determine technical office infrastructure standards; for example IDF closet structured cabling, rack, power, and environmentals.
• Identify opportunities for process improvements and lead efforts to communicate and implement them.
• Manage communications to all levels of stakeholders, proper issue tracking/reporting, and stakeholder validation of project progress / new business.
• Manage escalations, project/scope/requirement changes, and RAID logs to ensure adequate attention to impediments with potential impact to time/quality/resources.
• Develop / track/ manage required project documentation and provide reporting cadence and distribution structure aligned with stakeholder expectations.
• Align and combine mutually exclusive projects into programs where applicable.
• Mentor and help to develop less experienced Project Managers
• Develop and assign resourcing to activities, monitor performance.

Qualifications

• Multi-Stakeholder Management
• Experience managing a Program and Change Management
• Ability to lead and collaboratively work with various stakeholders
• Managing project budgets and reporting
• Understanding of various Project Management methodologies (i.e., Waterfall, RUP, Scrum)
• Experienced with MS Office Suite
• Project management, Process Improvement or Quality certifications required
• Experience running and managing Infrastructure projects such as network builds, data center consolidations, office refreshes, and structured cabling.
• Executive Level communication and presentation
• Delivering Presentation to various audiences, including Senior Management
• Strong process orientation, problem solving and troubleshooting skills, and a firm commitment to quality
• Client-focused
• 5+ years of project management experience in a related industry, specifically with technology infrastructure and Infrastructure integration
• Proven leadership abilities across all levels of an organization, including executive level
• Proven track record of being detail-oriented in project management with a demonstrated ability to self-motivate and follow through
• Recognized Project Management Methodology and Processes
• Infrastructure and Facilities experience with Network, Data Center, IDF/Server Closet infrastructure, structured cabling, environmentals (power, cooling), and carrier circuitry.
• Ability to read, decipher, and/or use/modify CAD drawings for use in understanding facilities requirements, interacting with vendors, and/or creating IDF closet diagrams.
• Bachelor’s degree from an accredited institution

Technology Services Group - Infrastructure Services PMO

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement.

Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

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At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity

For US-based roles only: the anticipated hiring base salary range for this position is $143,800.00 to $208,600.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.