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Service Delivery Rep Jobs in Delaware

Hr Service Rep Jobs
By Blue Cross Blue Shield of Michigan At , Detroit
Resolve employee and management inquiries with limited supervision abiding by all corporate and employee policies and procedures.
Bachelor's Degree in Business Administration, Computer Science, Human Resources Management or related areapreferred.
Other related skills and/or abilities may be required to perform this job.
Previous experience working within a Union Environment is preferred
Three (3) years experience within the Human Resources environment or related experience.
Excellent analytical, organizational, problem resolution, verbal and written communication skills.

Are you looking for a job that allows you to make a difference in people's lives? Become a Service Delivery Rep and help customers get the most out of their products and services!

Overview:

A Service Delivery Rep is a customer service representative who is responsible for providing excellent customer service to clients. They are responsible for responding to customer inquiries, resolving customer issues, and providing information about products and services.

Detailed Job Description:

The Service Delivery Rep is responsible for providing excellent customer service to clients. This includes responding to customer inquiries, resolving customer issues, and providing information about products and services. They must be able to effectively communicate with customers, both verbally and in writing, and have a strong understanding of customer service principles. The Service Delivery Rep must also be able to work independently and as part of a team.

What is Service Delivery Rep Job Skills Required?

• Excellent customer service skills
• Strong verbal and written communication skills
• Ability to work independently and as part of a team
• Knowledge of customer service principles
• Knowledge of product and services
• Ability to troubleshoot customer issues
• Ability to multitask

What is Service Delivery Rep Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles
• Knowledge of product and services
• Ability to multitask

What is Service Delivery Rep Job Knowledge?

• Knowledge of customer service principles
• Knowledge of product and services
• Knowledge of troubleshooting customer issues
• Knowledge of customer service software

What is Service Delivery Rep Job Experience?

• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a customer service environment

What is Service Delivery Rep Job Responsibilities?

• Respond to customer inquiries in a timely manner
• Resolve customer issues in a professional manner
• Provide information about products and services
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and provide feedback to management