Service Delivery Management Jobs
By HP At , Spring, 77389
Medium level of planning, project management and change management skills. Project and change management training and certification as appropriate.
Typically 8+ years to establish proven track record in Service Business Management.
In-depth knowledge of company organization and policies, HPS services offerings, end to end processes, tools, and routes to market.
Utilizes in-depth understanding of customer business and complex requirements to develop business case, validate the solution, and demonstrate services added value.
Utilizes technical and business skills to lead complex cross- functional activities that drive continuous growth of the services business.
Medium to high knowledge of IT and services industry.
Service Delivery Specialist Jobs
By EdgeLink At United States

The candidate will work independently, seeking guidance from the manager only in non-routine situations.

Field Service Rep Software
By Varian At United States

Together, we can beat cancer.

Fighting cancer calls for big ideas.

Director, Service Delivery Jobs
By TELUS International At United States
Excellent project management, communication, and interpersonal skills
Experience in customer relationship management
Some experience in project/program management.
Report progress and escalate challenges/issues to peers and senior management
Strong knowledge of IT requirements / demands in call center operations. Proficiency with MS Office applications (i.e. MS Word, Excel).
Proven experience in the translation of customer business needs into technology requirements and solutions.
Mgr Service Delivery Jobs
By HealthEquity At United States
Specialized Knowledge, Skills & Abilities
Consumer Driven Healthcare (CDH) education
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.
Performs other duties as assigned or apparent.
Assists executive leadership with special projects as required or assigned.
COBRA Administration for 5+ years is necessary.

Are you looking for a job that allows you to make a difference in people's lives? Become a Service Delivery Rep and help customers get the most out of their products and services!

Overview:

A Service Delivery Rep is a customer service representative who is responsible for providing excellent customer service to clients. They are responsible for responding to customer inquiries, resolving customer issues, and providing information about products and services.

Detailed Job Description:

The Service Delivery Rep is responsible for providing excellent customer service to clients. This includes responding to customer inquiries, resolving customer issues, and providing information about products and services. They must be able to effectively communicate with customers, both verbally and in writing, and have a strong understanding of customer service principles. The Service Delivery Rep must also be able to work independently and as part of a team.

What is Service Delivery Rep Job Skills Required?

• Excellent customer service skills
• Strong verbal and written communication skills
• Ability to work independently and as part of a team
• Knowledge of customer service principles
• Knowledge of product and services
• Ability to troubleshoot customer issues
• Ability to multitask

What is Service Delivery Rep Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles
• Knowledge of product and services
• Ability to multitask

What is Service Delivery Rep Job Knowledge?

• Knowledge of customer service principles
• Knowledge of product and services
• Knowledge of troubleshooting customer issues
• Knowledge of customer service software

What is Service Delivery Rep Job Experience?

• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a customer service environment

What is Service Delivery Rep Job Responsibilities?

• Respond to customer inquiries in a timely manner
• Resolve customer issues in a professional manner
• Provide information about products and services
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and provide feedback to management