Training Manager, Miami - Retail Training, New York

CELINE is a fast-growing French and Leather-Goods Couture House that belongs to LVMH group driven by a new holistic and creative project led by Hedi Slimane, its Artistic, Creative and Image Director.

CELINE’s ambition is to become one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for enthusiastic, agile and passionate personalities who are eager to evolve in a demanding environment.

CELINE is looking for a Training Manager, Miami, to join its Retail Training Team, North America!

YOUR WORK ENVIRONMENT

The Retail Training Manager oversees training and coaching the Miami Retail Team on the CELINE selling ceremony & product knowledge to support the achievement of commercial goals.

YOUR IMPACT

• Conduct effective store visits and coaching on the selling floor.
• Partner with Merchandising team to develop collection training seasonally.
• Communicate with Retail Leadership to evaluate training level of all employees .
• Strategize with Director of Training to revise or create new training programs based on business needs.
• Provide post-training recaps to Director of Training, store leader and Regionals.
• Oversee onboarding for new employees and store openings.
• Develop & facilitate Training Programs in the East Coast on the topics of product knowledge and selling ceremony.
• Track effectiveness of training programs, and provide regular follow-up to sustain learnings shared.

KEYS FOR SUCCESS

Skills and Competencies:

• Ability to communicate effectively with employees at all levels of the organization.
• Ability to evaluate existing training programs and adapt content as needed.
• Ability to understand and communicate material and provide instruction to others.
• Ability to develop methods to track and evaluate training effectiveness.
• Strong communication & listening skills.
• Ability to adjust priorities and manage time wisely in a fast-paced environment.
• Ability to assess the training needs of our stores.

Qualifications:

• Ability to develop interactive, creative, and comprehensive training programs in a variety of areas.
• Passionate about fashion and the luxury business.
• Ability to travel +50% to support needs of the North America business and training priorities.
• At least 3-5 Years of Training experience, preferably in a retail environment.
• Strong presentation, organization & interpersonal skills.
• Strong computer skills with an emphasis on PowerPoint and Excel.

Languages: Fluent in English | French is a plus

Team Structure: Reporting to the Retail Training Director, this role has no direct report.

OUR ENGAGEMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.