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Remote Technical Support Specialist Jobs in Kansas

Technical Support Specialist Jobs
By Avature At , , Pr
Customer service experience is valued
Use resources creatively and go the extra mile to provide world-class service
Be an effective liaison between technical teams and the customer
Identify, reproduce, classify, and report system and functional issues, and redirect them to the appropriate team
Have a fluent communication with the customers, keeping them updated on the state of their tickets
Monitor the process until the issue is solved, and verify results in the compromised instance
Technical Customer Support Specialist (Remote)
By Philips At , Minneapolis, 55407, Mn
2+ years of technical customer support experience
2+ years proven experience in building and enhancing customer relationships
Strong knowledge of Microsoft Office products: Outlook, Word and Excel
Demonstrated strong organizational, analytical, and decision-making skills
Strong communications (written and verbal) skills
Highly developed interpersonal skills and telephone skills are required
Aviation Technical Support Specialist
By Garmin At Olathe, KS, United States
Driven problem solver with proven success in solving difficult problems and excellent time management and follow-up skills
Demonstrates strong and effective verbal, written and interpersonal communication skills
Lead the generation and maintenance of select technical documentation, LRU library, and data packages
Independently research, analyze and prepare Request for Proposal (RFP) responses complex integrated avionics systems
Define format and create useable data by analyzing data logged during flights and preparing in clear and concise manner
Perform a wide variety of nonstandard complex tasks associated with avionic system analysis, research, test preparation and evaluation

Are you looking for an exciting new challenge in the tech industry? We are looking for a Remote Technical Support Specialist to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical advice, and ensuring customer satisfaction. If you have excellent problem-solving skills, a passion for technology, and a commitment to customer service, then this could be the perfect job for you!

Overview A Remote Technical Support Specialist is a customer service professional who provides technical assistance to customers over the phone, email, or other remote communication channels. They are responsible for troubleshooting and resolving technical issues, providing technical advice, and helping customers understand how to use products and services. Detailed Job Description Remote Technical Support Specialists are responsible for providing technical assistance to customers over the phone, email, or other remote communication channels. They must be able to troubleshoot and resolve technical issues, provide technical advice, and help customers understand how to use products and services. They must also be able to provide customer service and support, answer customer inquiries, and provide technical support to customers. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot and resolve technical issues
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in customer service or technical support
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Ability to troubleshoot and resolve technical issues
• Excellent customer service and communication skills
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of remote communication tools and technologies
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• At least two years of experience in customer service or technical support
• Experience in providing remote technical support
• Experience in using remote communication tools and technologies
Job Responsibilities
• Provide technical assistance to customers over the phone, email, or other remote communication channels
• Troubleshoot and resolve technical issues
• Provide technical advice and help customers understand how to use products and services
• Provide customer service and support
• Answer customer inquiries
• Provide technical support to customers