Register
Recruit Create CV

Remote It Support Specialist Jobs in New Jersey

It Support Technician - Remote | Wfh
By Get It Recruit - Marketing At Fairfield, NJ, United States

We are a rapidly growing eCommerce company that has pioneered the hospitality retail service. As an industry leader, we offer individuals the opportunity to enjoy their favorite room amenities and ...

It Support Specialist Jobs
By Freeman Mathis & Gary, LLP At Atlanta Metropolitan Area, United States
IManage or Document Management experience preferred.
iManage or Document Management experience preferred.
Interact with the IT team, HR and Administrative management- leverages relationships for excellent outcomes and end user support initiatives
Maintain positive vendor relationship management when necessary and escalate issues to IT Director as needed
Law Firm experience a plus, working knowledge of the legal process preferred
Three to five years’ experience as an IT support specialist in a professional services environment
It Support Specialist Jobs
By Scientific Search At Pennsauken, NJ, United States
Understand Database Management Systems and possess basic or better SQL abilities
Knowledge of basic ERP business systems and the transactions they manage (Oracle, SAP, Microsoft, etc.)
Must possess some sort of certification in computer science, information systems, MIS, programming or similar training
Prefer a 4-year degree or equivalent experience
Minimum 3 years of relevant experience
Have some experience working with Salesforce Applications

Are you looking for an exciting and rewarding career in IT? We are looking for a Remote IT Support Specialist to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and resolving customer inquiries. If you have a passion for technology and a commitment to providing excellent customer service, then this is the job for you!

Overview A Remote IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for diagnosing and resolving technical issues, either over the phone or through remote access. They may also provide training and guidance to customers on the use of computer systems and software. Detailed Job Description A Remote IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for diagnosing and resolving technical issues, either over the phone or through remote access. They may also provide training and guidance to customers on the use of computer systems and software. Job Skills Required
• Excellent customer service skills
• Excellent problem-solving skills
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Ability to troubleshoot hardware and software issues
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to communicate technical information to non-technical users
• Ability to work with remote access tools
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT support
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Ability to troubleshoot hardware and software issues
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to communicate technical information to non-technical users
• Ability to work with remote access tools
Job Knowledge
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Knowledge of troubleshooting hardware and software issues
• Knowledge of remote access tools
Job Experience
• At least two years of experience in IT support
• Experience in customer service
• Experience in providing technical assistance and support
Job Responsibilities
• Diagnose and resolve technical issues, either over the phone or through remote access
• Provide training and guidance to customers on the use of computer systems and software
• Monitor and maintain computer systems and networks
• Troubleshoot hardware and software issues
• Respond to customer inquiries and requests
• Maintain records of customer interactions and transactions
• Ensure customer satisfaction by providing timely and accurate solutions