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Remote Customer Experience Representative Jobs

Remote (Medical/Healthcare) Customer Experience Agent
By Alorica At United States
Position: Remote (Medical/Healthcare) Customer Experience Agent
Assist customers with issues and concerns they are experiencing during the use of the product and/or service
Document call-related information for auditing and reporting purposes
Maintain and update customer information as necessary
Upsell current customers on new or enhanced services
Location: United States - Work-at-home
Customer Experience Coordinator - Healthcare - Remote | Wfh
By Get It Recruit - Healthcare At San Marcos, TX, United States

Are you passionate about making a meaningful impact on people's healthcare journeys? We are looking for a Customer Care Coordinator to join our team and play a vital role in ensuring that our clients' ...

Remote Customer Support Representative
By LC EXCLUSIVE At California, United States
Previous experience in customer service is a plus, but not required
Ability to interact, communicate and negotiate effectively.
Address customer inquiries in a positive, friendly manner.
A high school diploma or GED equivalently.
Must have a smartphone with internet access, laptop recommend but not required
Customer Experience Representative (Hybrid)
By Salem Stones, Inc. At Elberton, GA, United States
Minimum of 2 years of relevant experience in a customer service position (account management, customer service, customer success, etc.)
High proficiency with time management and prioritization
Solving problems and delivering world class customer experiences
Professional and excellent communication skills (verbal and written)
Diligent follow through to ensure tasks are completed and customers are taken care of quickly and accurately
Provide quotes, orders, support, status checks, inventory availability, invoice information, and other similar activities
Customer Experience Representative (Remote)
By Stanley Black & Decker, Inc. At United States
An Associate’s Degree or three (3) years related sales experience with high school diploma or GED
Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and overall computer proficiency Strong communication skills both written and verbal
Strong attention to detail and organizational skills
Ability to multi-task and manage time in a productive manner
Ability to work remotely with minimal supervision and effectively in a team environment
Previous experience with a CRM, preferably SAP
Customer Support Representative (Remote)
By quip. At United States
Exposure to business theory, business process development, governance processes, management, and administrative operations.
1+ years of virtual customer care or support experience.
Familiarity with consumer privacy and payments industry compliance requirements.
Strong people skills — you are friendly, empathetic, and a good listener and you’re invigorated by constant personal interaction.
Ability to set and manage priorities judiciously
Excellent written and oral communication skills
Customer Experience Representative Jobs
By Crash Champions At Franklin, TN, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Review with customers and walk through high-level repair process and next steps: Greet customers by phone or in-person
Educate customers about the collision repair process (high level overview), including insurance claims information, processing and payment procedures
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Customer Experience Specialist (Remote)
By Corix At , Charlotte
Management maintains the right to assign or reassign duties and responsibilities at any time.
Contact center related experience is preferred. Knowledge of commonly used concepts, practices and procedures relating to customer service is helpful.
Customer Experience Specialist (Remote) located in Charlotte, NC
Apply tariffs, and rules and regulatory requirements for all states, as required.
2 -3 years of customer service experience
Paid Time Off and Holidays : We offer 18 days of PTO and 11 paid holidays,
Customer Experience Specialist - Remote | Wfh
By Get It Recruit - Marketing At Buffalo, NY, United States

Join a thriving financial technology company at the forefront of credit card marketing and services. We specialize in providing credit card solutions for individuals with varying credit histories. ...

Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At Riviera Beach, FL, United States
Take/upload photos and customer info to Service King's Centralized File Management team
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
take/upload photos and customer info to Service King's Centralized File Management team
6 months or greater of prior experience working in a fast-paced, customer-service environment
Review with customers and walk through high-level repair process and next steps: Greet customers by phone or in-person
Educate customers about the collision repair process (high level overview), including insurance claims information, processing and payment procedures
Training Manager, Customer Experience (Hybrid Or Remote)
By Tomorrow Health At , New York, Ny $120,000 - $130,000 a year
Design an intuitive content management system for tracking our SOPs and job aids, including the maintenance of our knowledge management tool
Be responsible for critical KPIs including: speed to productivity, knowledge management utilization, and classroom engagement
Integrate data and reporting into our training and content management programs, to make informed decisions and measure success
You have 2+ years experience working with Salesforce or other CRMs and managing knowledge bases
You have experience building agile training activities that reinforce learnings and accommodate various learning styles, and optimized for remote learning settings
You have experience equipping other trainers and sharing your knowledge (train the trainer)
Customer Experience Professional- Remote
By Lowe's At , , Tx
Provides adequate information and explanation to customers regarding products, offerings, services, pricing information, and all other customer questions
Leverages problem solving skills and remains calm under pressure to resolve increasingly complex problems
In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Customer Experience Professional- Remote
By Lowe's Companies, Inc. At Texas, United States
Provides adequate information and explanation to customers regarding products, offerings, services, pricing information, and all other customer questions
Leverages problem solving skills and remains calm under pressure to resolve increasingly complex problems
In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Remote (Medical/Healthcare) Customer Experience Agent
By Alorica At , $15 an hour
Your Work At Home environment must be in a private residence, located at the address listed on your personnel file.
Position: Remote (Medical/Healthcare) Customer Experience Agent
Customer service experience is a plus
Excellent oral and written communication skills
Assist customers with issues and concerns they are experiencing during the use of the product and/or service
Document call-related information for auditing and reporting purposes
Customer Experience Representative (Hybrid)
By Salem Stones, Inc. At Columbus, OH, United States
Minimum of 2 years of relevant experience in a customer service position (account management, customer service, customer success, etc.)
High proficiency with time management and prioritization
Solving problems and delivering world class customer experiences
Professional and excellent communication skills (verbal and written)
Diligent follow through to ensure tasks are completed and customers are taken care of quickly and accurately
Provide quotes, orders, support, status checks, inventory availability, invoice information, and other similar activities
Customer Experience Specialist & Health Enthusiast - Remote | Wfh
By Get.It Recruit - Administrative At Austin, TX, United States

We're on the lookout for a dynamic and passionate Customer Experience Specialist to join our Remote Health Team. If you're a health enthusiast with a knack for delivering exceptional customer ...

Customer Experience Specialist - Remote | Wfh
By Get.It Recruit - Administrative At Nashville, TN, United States

Join our dynamic team at a leading, innovative service provider in the industry! As a Customer Experience Specialist, you'll play a crucial role in providing exceptional support to our clients, ...

Customer Experience Specialist (Remote)
By Thomas & Company At Nashville, TN, United States
Identify and escalate priority issues to management, while maintaining a professional demeanor at all times with inbound callers
Equivalent combination of education and experience will be considered
Use Zoom to interact with your teammates, management, and other departments
Manage high volume of inbound calls, chats, and emails with efficiency and accuracy
1-2 years' experience in a Call Center role
Customer service chat experience is a plus
Customer Experience Representative (Remote)
By Brevo At Seattle, WA, United States
Manage and resolve daily client tickets via email and phone in a timely and professional manner
Strive to provide all customers with an exceptional experience by going above and beyond their expectations
Excellent written and spoken communication skills in English. Additional languages are a plus
At least 1+ year of experience in customer service
Answer all incoming client calls with professionalism, using the appropriate tone
Ensure that clients’ questions and problems are addressed properly and in a timely manner
Customer Experience Representative Jobs
By Crash Champions At West Henrietta, NY, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Service Advisor (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States