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Remote Customer Experience Representative Jobs in Union, Arkansas

Remote (Medical/Healthcare) Customer Experience Agent
By Alorica At United States
Position: Remote (Medical/Healthcare) Customer Experience Agent
Assist customers with issues and concerns they are experiencing during the use of the product and/or service
Document call-related information for auditing and reporting purposes
Maintain and update customer information as necessary
Upsell current customers on new or enhanced services
Location: United States - Work-at-home
Customer Experience Representative (Remote)
By Stanley Black & Decker, Inc. At United States
An Associate’s Degree or three (3) years related sales experience with high school diploma or GED
Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and overall computer proficiency Strong communication skills both written and verbal
Strong attention to detail and organizational skills
Ability to multi-task and manage time in a productive manner
Ability to work remotely with minimal supervision and effectively in a team environment
Previous experience with a CRM, preferably SAP
Customer Support Representative (Remote)
By quip. At United States
Exposure to business theory, business process development, governance processes, management, and administrative operations.
1+ years of virtual customer care or support experience.
Familiarity with consumer privacy and payments industry compliance requirements.
Strong people skills — you are friendly, empathetic, and a good listener and you’re invigorated by constant personal interaction.
Ability to set and manage priorities judiciously
Excellent written and oral communication skills
Customer Experience Manager - 100%Remote
By Infor At United States
Knowledge of Infor Products and software lifecycle - Human Capital Management, Supply Chain Management or Finance are examples
Experience managing critical customer issues with senior management
Experience in the following areas: account management, project management or implementation management experience in the software industry with executive levels
Experience as a Customer Success Manager or comparable role
Experience working in a service within the software or high-tech industry
Experience with Problem Solving and Agile methodologies to quickly identify issues and determine next steps
Lead, Customer Experience - Member Services (Remote)
By Molina Healthcare At United States
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Work with coworkers, management, and other departments to help coordinate problem solving in an effective and timely manner.
Effectively manage escalations within the department by ensuring appropriate accountability, sense of urgency, communication and follow through to closure.
Effective communication skills in a professionally setting, both spoken and verbal.
Manages multiple channels of communication (e.g., Teams, Jabber) within a timely manner.
Must be available to work between operation hours of 5:00am-8:00pm PST.
Customer Experience Representative - Remote, Nationwide
By Stanley Black & Decker, Inc. At United States
Customer Experience Representative – Remote, Nationwide
An Associate’s Degree or three (3) years related sales experience with high school diploma or GED
Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and overall computer proficiency Strong communication skills both written and verbal
Strong attention to detail and organizational skills
Ability to multi-task and manage time in a productive manner
Ability to work remotely with minimal supervision and effectively in a team environment
Patient Experience Representative, Customer Service - National Remote ($16.00 - $27.31 / Hour)
By Talentify.io At United States
High School Diploma / GED (or higher) OR equivalent work experience
1+ years of previous health care experience
1+ years of experience working in a high volume call center role using phones and computers as the primary job tools
All Telecommuters will be required to adhere to Hiring Company’s Telecommuter Policy.
Deliver information and answer questions in a positive manner to facilitate strong relationships with callers
Complete the documentation necessary to track issues and facilitate the reporting of overall trend
Director Of Marketing & Customer Experience(Industrial) Remote
By TE Connectivity At United States
Previous influence management experience is required.
Excellent interpersonal, organizational, leadership and project management skills.
Strong reporting and analytics skills with ability to synthesize complex data points into simple, business-focused recommendations. Experience working with external agencies.
Guide and collaborate on the implementation of new capabilities and digital services (including tech stack) to ensure successful adoption.
10+ years’ experience in B2B Strategic Marketing, CX or digital marketing.
Experience across multiple commercial functions directly or through significant influence initiatives.
Customer Experience Analyst, Voice Of Customer (Remote)
By Jenius Bank At United States
2+ years of experience in complaints management.
Ability to manage workflow of complaint handling, organizational, management and process.
Submit change requests (CRs) and System Maintenance logs (SMLs) as part of the change management process.
Experience working with and knowledge of Customer Experience and Voice of Customer Metrics (NPS, CSTAT, etc.), CX surveys, and customer feedback.
Perform analyses to identify emerging trends, wins, and opportunity areas in customer experience.
Gather business requirements and collaborate with internal and external cross-functional partners on data capture and distribution strategies.
Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At Mississippi, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Coordinator - Healthcare - Remote | Wfh
By Get It Recruit - Healthcare At San Marcos, TX, United States

Are you passionate about making a meaningful impact on people's healthcare journeys? We are looking for a Customer Care Coordinator to join our team and play a vital role in ensuring that our clients' ...

Remote Customer Support Representative
By LC EXCLUSIVE At California, United States
Previous experience in customer service is a plus, but not required
Ability to interact, communicate and negotiate effectively.
Address customer inquiries in a positive, friendly manner.
A high school diploma or GED equivalently.
Must have a smartphone with internet access, laptop recommend but not required
Customer Experience Representative (Hybrid)
By Salem Stones, Inc. At Elberton, GA, United States
Minimum of 2 years of relevant experience in a customer service position (account management, customer service, customer success, etc.)
High proficiency with time management and prioritization
Solving problems and delivering world class customer experiences
Professional and excellent communication skills (verbal and written)
Diligent follow through to ensure tasks are completed and customers are taken care of quickly and accurately
Provide quotes, orders, support, status checks, inventory availability, invoice information, and other similar activities
Customer Experience Representative Jobs
By Crash Champions At Franklin, TN, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Review with customers and walk through high-level repair process and next steps: Greet customers by phone or in-person
Educate customers about the collision repair process (high level overview), including insurance claims information, processing and payment procedures
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Customer Experience Specialist (Remote)
By Corix At , Charlotte
Management maintains the right to assign or reassign duties and responsibilities at any time.
Contact center related experience is preferred. Knowledge of commonly used concepts, practices and procedures relating to customer service is helpful.
Customer Experience Specialist (Remote) located in Charlotte, NC
Apply tariffs, and rules and regulatory requirements for all states, as required.
2 -3 years of customer service experience
Paid Time Off and Holidays : We offer 18 days of PTO and 11 paid holidays,
Customer Experience Specialist - Remote | Wfh
By Get It Recruit - Marketing At Buffalo, NY, United States

Join a thriving financial technology company at the forefront of credit card marketing and services. We specialize in providing credit card solutions for individuals with varying credit histories. ...

Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At Riviera Beach, FL, United States
Take/upload photos and customer info to Service King's Centralized File Management team
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
take/upload photos and customer info to Service King's Centralized File Management team
6 months or greater of prior experience working in a fast-paced, customer-service environment
Review with customers and walk through high-level repair process and next steps: Greet customers by phone or in-person
Educate customers about the collision repair process (high level overview), including insurance claims information, processing and payment procedures
Training Manager, Customer Experience (Hybrid Or Remote)
By Tomorrow Health At , New York, Ny $120,000 - $130,000 a year
Design an intuitive content management system for tracking our SOPs and job aids, including the maintenance of our knowledge management tool
Be responsible for critical KPIs including: speed to productivity, knowledge management utilization, and classroom engagement
Integrate data and reporting into our training and content management programs, to make informed decisions and measure success
You have 2+ years experience working with Salesforce or other CRMs and managing knowledge bases
You have experience building agile training activities that reinforce learnings and accommodate various learning styles, and optimized for remote learning settings
You have experience equipping other trainers and sharing your knowledge (train the trainer)
Customer Experience Professional- Remote
By Lowe's At , , Tx
Provides adequate information and explanation to customers regarding products, offerings, services, pricing information, and all other customer questions
Leverages problem solving skills and remains calm under pressure to resolve increasingly complex problems
In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Customer Experience Professional- Remote
By Lowe's Companies, Inc. At Texas, United States
Provides adequate information and explanation to customers regarding products, offerings, services, pricing information, and all other customer questions
Leverages problem solving skills and remains calm under pressure to resolve increasingly complex problems
In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Remote (Medical/Healthcare) Customer Experience Agent
By Alorica At , $15 an hour
Your Work At Home environment must be in a private residence, located at the address listed on your personnel file.
Position: Remote (Medical/Healthcare) Customer Experience Agent
Customer service experience is a plus
Excellent oral and written communication skills
Assist customers with issues and concerns they are experiencing during the use of the product and/or service
Document call-related information for auditing and reporting purposes