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Remote Call Center Supervisor Jobs in Missouri

Wvu-Centralized Scheduler - Call Center - Remote Opportunity - 60025
By WVUH West Virginia University Hospitals At , Morgantown
2. Experience in a medical office setting.
8. Communicate perceived problem/issues to Supervisor or Manager
14. Responsible for collecting all signatures on waivers for managed care at the point of check in
16. Participates in on-going education activities to develop, maintain and enhance professional expertise as monitored by supervision.
1. Strong EPIC skills, including Cadence, Referrals and Prelude preferred
2. Knowledge and understanding of medical terminology preferred
Pharmacy Technician (Call Center) - Express Scripts - Remote, Mo, Oh, Az
By The Cigna Group At , St. Louis, 63110

Express Scripts is hiring a Certified Pharmacy Technician (CPhT) with at least one year of experience in a retail pharmacy, Pharmacy Benefit Mangement (PBM) or Health Plan setting. You must be ...

Healthcare Call Center Support Analyst Remote
By Liberty Personnel Services, Inc. At California, United States

Job Details: My client is seeking someone to serve in the capacity of Help Desk Support Analyst. The position is needed due to growth and high call volume. This role will be 2nd shift EST or 1st ...

Associate Supervisor - Remote
By Daybreak Health At California, United States
Completing all necessary documentation, case management, parent check-ins, and collateral.
Experience in working with diverse client populations and willingness to work with family dynamics.
Medical, dental, and vision benefits
Sponsored training for Continuing Education
Licensed Mental Health Supervising Clinician (California License-Remote)
Full-Time, Remote (online), Salary $85-90K
Call Center Paging Representative - Hybrid Remote
By UW Health At , Madison, 53705, Wi $19.42 - $26.29 an hour
UW Hospital and Clinics benefits
Compassion, empathy, and understanding when greeting callers who can at times be distressed.
The ability to ask questions and to interpret and analyze a caller’s situation and direct them appropriately.
A passion to go “above and beyond” in assisting callers with their needs.
The ability to think critically and act swiftly when managing the emergency line.
The aptitude to navigate numerous on-call schedules in order to facilitate urgent medical communication between physicians and patients needing care/medical advice.
Remote Call Center Specialist
By BJC HealthCare At , St. Louis, 63110, Mo $15.00 - $23.41 an hour
Maintains accountability for accurate data entry and maintains patient privacy and security as outlined by HIPAA.
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Not all benefits apply to all jobs
Provide MyChart Patient Portal support to patients with activation of their account, resetting of passwords, navigation of the MyChart portal.
Navigates Electronic Medical Record (EPIC) to support patient inquiries.
Supports hospital marketing efforts through referrals to physicians, services and class/event registration.
Remote Call Center Representative
By GeoDelft At California, United States
Minimum 3 years of relevant, successful work experience, including customer service and administrative tasks
Excellent verbal and written communication skills
Passion to learn new and innovative automotive technologies and related offerings
Healthcare + dental + vision benefits (Free for you/discounted for family)
High School diploma or GED
Ability to effectively prioritize and multitask with or without direction
Patient Success Representative - Call Center (Remote)
By ResMed At Springfield, MO, United States
Understands the unique requirements of patients and provides appropriate direction
Provides patient education to provide patients the ability to make an education decision on ordering new supplies.
1 year of customer service experience
Strong communication skills on the telephone
Initiates and receives calls to/from patients requiring resupply of sleep therapy products and collects information needed to complete an order
Into a daily work list and documents results of calls
Remote Call Center Fundraising Agent -- Mi
By MDS Communications At , , Mi $15 - $16 an hour
A quiet place to work at home free from normal household interruptions
1 year or more of successful outbound telemarketing – preference given to telephone fundraising experience.
Basic computer skills and familiarity
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner that strengthens the connection between non-profit and donor.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Call Center Representative (Fully Remote & $17/Hr.)
By Paramount At Texas, United States
Work from home call center experience preferred but not required
At least two years of recent call center experience - Collections experience strongly preferred
PC Requirements: Windows 10, Quad-core i5 processor, 8GB of memory, 2GHz minimum processor speed
Mac Requirements: Catalina OS, Quad-core i5 processor, 8GB of memory, 2GHz minimum processor speed
Monday – Friday 8 AM to 5 PM EST (7 AM to 4 PM CST)
Subject to change based on the season and business needs

Are you an experienced call center supervisor looking for a new challenge? We are looking for a motivated and organized individual to join our remote call center team as a supervisor. You will be responsible for managing a team of remote call center agents, ensuring customer satisfaction and providing excellent customer service. If you have the skills and experience to take on this role, we would love to hear from you!

Overview A Remote Call Center Supervisor is responsible for managing and overseeing the day-to-day operations of a remote call center. This includes supervising staff, monitoring customer service, providing training and support, and ensuring that customer service standards are met. The Remote Call Center Supervisor must have excellent communication and organizational skills, as well as the ability to work independently and remotely. Detailed Job Description The Remote Call Center Supervisor is responsible for managing and overseeing the day-to-day operations of a remote call center. This includes supervising staff, monitoring customer service, providing training and support, and ensuring that customer service standards are met. The Remote Call Center Supervisor must have excellent communication and organizational skills, as well as the ability to work independently and remotely.

The Remote Call Center Supervisor will be responsible for:

• Supervising and managing remote call center staff
• Monitoring customer service and ensuring customer satisfaction
• Providing training and support to staff
• Ensuring customer service standards are met
• Developing and implementing policies and procedures
• Analyzing customer service data and trends
• Resolving customer service issues
• Developing and maintaining relationships with customers
• Ensuring compliance with applicable laws and regulations
Job Skills Required
• Excellent communication skills
• Strong organizational skills
• Ability to work independently and remotely
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Ability to analyze customer service data and trends
• Ability to develop and implement policies and procedures
• Ability to resolve customer service issues
Job Qualifications
• Bachelor’s degree in Business Administration, Management, or related field
• At least 3 years of experience in a customer service or call center environment
• At least 1 year of experience in a supervisory role
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Ability to analyze customer service data and trends
• Ability to develop and implement policies and procedures
• Ability to resolve customer service issues
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Knowledge of customer service data and trends
• Knowledge of policies and procedures
Job Experience
• At least 3 years of experience in a customer service or call center environment
• At least 1 year of experience in a supervisory role
Job Responsibilities
• Supervise and