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Remote Call Center Supervisor Jobs in California

Supervisor, Dietary Call Center
By Scripps Health At , San Diego, 92121, Ca $31.11 - $46.66 an hour
Three years’ experience in food services, one of which with leadership responsibilities
Dietary Services or Certified Dietary Manager Certification
Customer service skills and excellent verbal and written communication skills
Food Manager Safety Certificate (ServSafe or equivalent)
Our team is dedicated to serving the community with the highest quality of patient care experience.
High school diploma or equivalent
Call Center Representative - Remote
By SonicJobs At Chino, CA, United States

Must have call center experience. Description Follow up on call center leads Make warm outbound calls to customers Set appointments with a design expert to come into customers home and ...

Bdc Call Center Supervisor
By Lexus San Diego At , San Diego, 92111, Ca $70,000 - $90,000 a year
Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Genuine interest in providing an exceptional customer experience.
Excellent communication, interpersonal and organizational skills.
Excellence: Provide an unparalleled level of expertise to help customers including comprehensive knowledge of available products and services.
is looking for an experienced BDC Supervisor to join our team and help deliver extraordinary customer experiences.
Psr Clinic - Primary Care Call Center - Remote | Wfh
By Get It Recruit - Healthcare At San Diego, CA, United States

At our healthcare organization, we are committed to providing outstanding care to half a million patients annually through our five hospitals and 19 outpatient facilities. As one of the nation's Top ...

Are you an experienced call center supervisor looking for a new challenge? We are looking for a motivated and organized individual to join our remote call center team as a supervisor. You will be responsible for managing a team of remote call center agents, ensuring customer satisfaction and providing excellent customer service. If you have the skills and experience to take on this role, we would love to hear from you!

Overview A Remote Call Center Supervisor is responsible for managing and overseeing the day-to-day operations of a remote call center. This includes supervising staff, monitoring customer service, providing training and support, and ensuring that customer service standards are met. The Remote Call Center Supervisor must have excellent communication and organizational skills, as well as the ability to work independently and remotely. Detailed Job Description The Remote Call Center Supervisor is responsible for managing and overseeing the day-to-day operations of a remote call center. This includes supervising staff, monitoring customer service, providing training and support, and ensuring that customer service standards are met. The Remote Call Center Supervisor must have excellent communication and organizational skills, as well as the ability to work independently and remotely.

The Remote Call Center Supervisor will be responsible for:

• Supervising and managing remote call center staff
• Monitoring customer service and ensuring customer satisfaction
• Providing training and support to staff
• Ensuring customer service standards are met
• Developing and implementing policies and procedures
• Analyzing customer service data and trends
• Resolving customer service issues
• Developing and maintaining relationships with customers
• Ensuring compliance with applicable laws and regulations
Job Skills Required
• Excellent communication skills
• Strong organizational skills
• Ability to work independently and remotely
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Ability to analyze customer service data and trends
• Ability to develop and implement policies and procedures
• Ability to resolve customer service issues
Job Qualifications
• Bachelor’s degree in Business Administration, Management, or related field
• At least 3 years of experience in a customer service or call center environment
• At least 1 year of experience in a supervisory role
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Ability to analyze customer service data and trends
• Ability to develop and implement policies and procedures
• Ability to resolve customer service issues
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Knowledge of customer service data and trends
• Knowledge of policies and procedures
Job Experience
• At least 3 years of experience in a customer service or call center environment
• At least 1 year of experience in a supervisory role
Job Responsibilities
• Supervise and