Remote Call Center Supervisor in Alabama . Unfortunately! No results Remote Call Center Supervisor at Alabama
You can search jobs Remote Call Center Supervisor in Alabama . Unfortunately! No results for Remote Call Center Supervisor at Alabama
Are you an experienced call center supervisor looking for a new challenge? We are looking for a motivated and organized individual to join our remote call center team as a supervisor. You will be responsible for managing a team of remote call center agents, ensuring customer satisfaction and providing excellent customer service. If you have the skills and experience to take on this role, we would love to hear from you!
Overview A Remote Call Center Supervisor is responsible for managing and overseeing the day-to-day operations of a remote call center. This includes supervising staff, monitoring customer service, providing training and support, and ensuring that customer service standards are met. The Remote Call Center Supervisor must have excellent communication and organizational skills, as well as the ability to work independently and remotely. Detailed Job Description The Remote Call Center Supervisor is responsible for managing and overseeing the day-to-day operations of a remote call center. This includes supervising staff, monitoring customer service, providing training and support, and ensuring that customer service standards are met. The Remote Call Center Supervisor must have excellent communication and organizational skills, as well as the ability to work independently and remotely.The Remote Call Center Supervisor will be responsible for:
• Supervising and managing remote call center staff
• Monitoring customer service and ensuring customer satisfaction
• Providing training and support to staff
• Ensuring customer service standards are met
• Developing and implementing policies and procedures
• Analyzing customer service data and trends
• Resolving customer service issues
• Developing and maintaining relationships with customers
• Ensuring compliance with applicable laws and regulations
Job Skills Required
• Excellent communication skills
• Strong organizational skills
• Ability to work independently and remotely
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Ability to analyze customer service data and trends
• Ability to develop and implement policies and procedures
• Ability to resolve customer service issues
Job Qualifications
• Bachelor’s degree in Business Administration, Management, or related field
• At least 3 years of experience in a customer service or call center environment
• At least 1 year of experience in a supervisory role
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Ability to analyze customer service data and trends
• Ability to develop and implement policies and procedures
• Ability to resolve customer service issues
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Knowledge of customer service data and trends
• Knowledge of policies and procedures
Job Experience
• At least 3 years of experience in a customer service or call center environment
• At least 1 year of experience in a supervisory role
Job Responsibilities
• Supervise and
- Remote Call Center Supervisor in Alabama
- Remote Call Center Supervisor in Alaska
- Remote Call Center Supervisor in Arizona
- Remote Call Center Supervisor in Arkansas
- Remote Call Center Supervisor in California
- Remote Call Center Supervisor in Colorado
- Remote Call Center Supervisor in Connecticut
- Remote Call Center Supervisor in Delaware
- Remote Call Center Supervisor in District of Columbia
- Remote Call Center Supervisor in Florida
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago
- › Alabama
- › Alaska
- › Arizona
- › Arkansas
- › California
- › Colorado
- › Connecticut
- › Delaware
- › District of Columbia
- › Florida
- › Georgia
- › Hawaii
- › Idaho
- › Illinois
- › Indiana
- › Iowa
- › Kansas
- › Kentucky
- › Louisiana
- › Maine
- › Maryland
- › Massachusetts
- › Michigan
- › Minnesota
- › Mississippi
- › Missouri
- › Montana
- › Nebraska
- › Nevada
- › New Hampshire