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It Phone Support Specialist Jobs

It Support Specialist Jobs
By Obran Cooperative At Honolulu, HI, United States
Experience with digital security best practices and systems - like firewalls, VPN, password and account management, etc.
An ever growing set of member benefits offered to all Obran Cooperative members
Work with appropriate internal teams to solve tech related issues and manage them through resolution
Effectively prioritize and manage tickets and workload
Make recommendations for purchasing items to fulfill end users' requirements
Proven experience as an IT Helpdesk Support Technician or in a similar role
It Support Specialist Jobs
By Stevens Construction, Inc. At Fort Myers, FL, United States
Familiarity with IT service management (ITSM) principles and tools.
Create and maintain technical documentation, including user guides, troubleshooting procedures, and knowledge base articles.
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Proven experience as an IT Support Specialist or in a similar technical support role.
Strong knowledge of computer hardware, software, networking, and operating systems (Windows and MacOS).
Experience with supporting Windows 10/11.
It Support Specialist Jobs
By YAKIMA NEIGHBORHOOD HEALTH SERVICES At Yakima, WA, United States
0-2 years of experience in a similar role, troubleshooting desktop workstations and software installation.
Excellent written and oral communications skills.
Manage security and access privileges for users.
High School Diploma or equivalent.
Ability to lift up to 30 pounds.
Ability to successfully pass a background check in relation to the position applied for.
It Support Specialist Jobs
By Akkodis At Washington DC-Baltimore Area, United States
Additional responsibilities include: Guide user to use self-service IT resources, such as ticketing system and knowledge base
Provide top-notch IT support to our local offices as well as our world-wide remote office workers
Required Skills:College Degree in Computer Science, Systems Science, and Computer Engineering or 2+ years of relevant discipline
Strong working knowledge of common applications: email (Gmail), GSuite desktop publishing (Microsoft Office), web browsers (Safari, Chrome...Etc.)
Experience setting-up and deploying Audio/Visual equipment
Reporting to Regional Service Desk Lead, typical responsibilities will include:
It Support Specialist Jobs
By NeueHouse At West Hollywood, CA, United States
Experience in technical facility management, creative technology support, or physical production would be helpful in the role
Familiarity in asset tracking, management, and deployment
Capable of following and composing process and procedure documentation (SOPs), training users in complex topics, and interacting positively with upper management
Intimate knowledge of troubleshooting general IT, Network infrastructure, AV systems
2-3 years of experience with Tier 1 IT & Tech support issues required
NeueHouse is open to a variety of educational, professional, and training backgrounds in support of the IT Support Specialist role
It Support Specialist Jobs
By Gainor Staffing At New York City Metropolitan Area, United States
Experience with document management systems and e-filing processes.
Provide excellent 2nd line/desk side incident, problem, and request management support, following established processes.
Assist in hardware upgrades, asset management, and IT projects.
Manage video and audio conferences, including software from Cisco, Webex, Zoom, and Microsoft Teams.
Contribute to the knowledge base and stay informed about industry trends.
Extensive hardware knowledge including printers, laptops, iPhones, Android devices.
It Support Specialist Jobs
By Maine immigrant & Refugee Services At Lewiston, ME, United States
Degree in computer science or equivalence experience/qualifications
Manage and track physical inventories by staff, department and programs
Demonstrate experience installing, configuring and supporting operating systems, PCs, printers, and other hardware
Excellent customer services, organizational, interpersonal and communication skills
Install, configure, upgrade hardware/software on workstations
Identify, research and resolve technical problems
It Support Specialist Jobs
By Sparksoft Corporation At ,
Utilize a knowledge management solution and provide input on enhancing knowledge articles for efficient service.
Record and monitor all end user requests in the Service Management system.
Software product testing including test planning, documentation, execution, defect management and reporting
Security software monitoring and support (Anti-Virus alerts and management)
Inventory control (Asset deployment and inventory management)
Provide feedback to enhance the current capabilities with automation, AI, and machine learning solutions.
Jr. It Support Specialist
By Castle Mountain Venture At , Ivanpah $50,100 - $70,000 a year

JOB SUMMARY: Jr. IT Specialist is under the direct supervision and direction of the IT Supervisor (IT Superintendent). This position is responsible for, but not limited to, assisting with daily ...

(Medi-Cal) Correspondence Phone Support, Intermediate
By Blue Shield of California At , Long Beach $18.07 - $25.30 an hour
Comprehensive resolution of pharmacy calls concerning benefits coverage, co-pays, formulary coverage, vacation overrides, and utilization management requirements
Review and analyze member claims for accuracy as well as member education on how benefits are applied
Resolve incoming calls concerning member's eligibility, benefits, provider information, monthly premium billing, clinical and pharmacy needs
Compose routine and non-routine correspondence to answer benefits/provider inquiries in writing
Requires at least 3 years of prior relevant experience
Requires basic job knowledge of Microsoft Suite systems and the ability to use applications on a computer proficiently
It Support Specialist Jobs
By ComResource At Columbus, Ohio Metropolitan Area, United States
Day to Day Job Duties:
Mentor junior IT team members with proper IT procedures and support knowledge.
Experience with troubleshooting and maintaining Microsoft Windows desktop operating systems. (3 years)
Experience with Microsoft Windows Server 2012 and above. (1 year)
Strong problem-solving skills – able to track issues through resolution.
Knowledge of network wiring and networking concepts is a plus.
It Support Specialist Ii
By Reverb At , Chicago, 60657, Il $63,000 - $81,000 a year
Confidence to create solutions for processes that can be improved, issues being experienced, and help predict future hurdles.
Strong experience with Mac operating systems and tools similar to Jamf Pro and JumpCloud/Okta.
Experience in using service desk tools for handling helpdesk tickets.
Superb communication skills in person, via email/tickets, and Slack.
Eagerness to create documentation (have fun throwing in a music pun!) and share knowledge with others.
Passion about your customer's experience.
It Support Specialist Jobs
By Siteimprove At , Bellevue, Wa $60,000 - $80,000 a year
Experienced with Microsoft products and troubleshooting.
Experienced with hardware troubleshooting and support.
Base pay will depend on the position, individual qualifications, market, and other operational business needs.
Support via ServiceDesk and onsite.
User administration in Active Directory, Office 365, and other systems.
Creation of user guides and other documentation.
It Support Specialist Jobs
By Town of Southern Pines At , Southern Pines, Nc $47,734 - $71,600 a year

Please click here for a summary of benefits:

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It Support Specialist- Digital
By Motion Recruitment At Sunnyvale, CA, United States
Bachelor’s degree in a technical discipline or equivalent experience
2+ years related IT support experience in a mixed Mac and Linux environments
Experience in the administration of Google Workspace and other cloud apps
Strong experience in using and in the administration of Jamf
Knowledge of Android and iOS mobile device support
Experience with Amazon Web Services and/or Google Cloud Platform
It Support Specialist Ii
By Shake Shack At , New York, 10014, Ny $69,215 - $88,265 a year

The IT Support Specialist II position within the IT Operations team is the face of IT for internal customers. The primary task of this position will be to support and troubleshoot all end user ...

It Support Specialist Jobs
By ZBeta Consulting At , , Tx
2+ years’ experience related to Help Desk and/or IT Support
Experience in the set-up, configuration, and use of computer hardware, software, and networks
Excellent written, oral, and interpersonal communication skills
All offers of employment are contingent upon successful completion of a background check
Strong customer service orientation, a team player with the ability to establish collaborative working relationship
Exceptional attention to detail and highly organized, with the ability to prioritize and balance workloads
It Support Specialist Jobs
By Sanitas At , Irving, 75039, Tx
Provides onsite and remote support.
Computer, devices, network, and software troubleshooting and problem-solving skills required.
Knowledge of networking and AD environment.
Exceptional written, verbal, and presentation communication skills
Strategic and operational leadership skills
Detail-oriented, well-organized critical thinker with strong analytical skills
It Support Specialist Jobs
By PosiGen At Marrero, LA, United States
Assist Technical Lead with management of Active Directory, Okta, and Google Workspace ecosystems
Collaborate with IT Manager to manage stocks of equipment, consumables and other supplies
Work closely with hiring managers to recover equipment following employee separation
Create user level training documentation and add solutions to the knowledge base as needed
1+ years of experience working in a Help Desk call center environment
Technical degree or technical certification/certificate (preferred)
It Support Specialist Jobs
By PosiGen At River Ridge, LA, United States
Assist Technical Lead with management of Active Directory, Okta, and Google Workspace ecosystems
Collaborate with IT Manager to manage stocks of equipment, consumables and other supplies
Work closely with hiring managers to recover equipment following employee separation
Create user level training documentation and add solutions to the knowledge base as needed
1+ years of experience working in a Help Desk call center environment
Technical degree or technical certification/certificate (preferred)