Patient And Community Education Liaison - West
By bluebird bio At Somerville, MA, United States
Prior experience in patient education, clinical setting, pharmacy, community health education, and/or pharmaceutical/biotech industry is a plus
Demonstrated communication skills, including ability to deliver and present educational materials to patient community
Helping synthetize educational opportunities identified within patient community across your geography.
Supporting patient advocacy at local patient community events and in the delivery of approved educational materials.
Identifying patient and caregiver educational gaps and insights that help inform the refinement and development patient education resources.
Working with and informing cross functional partners, in educational unmet needs and challenges collected from patient insights.
Patient Liaison - Arabic
By CEDARS-SINAI At , Los Angeles $64,500 - $95,300 a year
Minimum of 2 years’ experience functioning in a concierge/liaison role or equivalent role required.
Serving as liaison between Cedars-Sinai specialty programs and patients.
Accompanying patients to appointments and visiting patients while in the hospital. Aiding in navigating CSMC systems and processes
Ensuring that all non-clinical needs (e.g., language, diet, religion, cultural tourism/accommodations) are being arranged.
Managing the post-discharge process for patients, including providing packaged medical reports, physician instructions and discharge prescriptions.
Responsible to adhere to all patient services protocols and ensure charting is completed in appropriate applications.
Patient Liaison Jobs
By Empower Physical Therapy At , North Richland Hills, 76180
Assist with referrals and referral management
Appointment reminder calls and review of benefit coverage with patients
Empower Physical Therapy’s goal is making the patient experience unforgettable through powerful relationships and personalized care.
Communicate and coordinate with Referral Coordinator around new patient scheduling
Maintain and update Master Referral log
Communicate and coordinate with Authorization Coordinator
Patient Account Specialist - Remote ($27.46 / Hour)
By Talentify.io At United States
Minimum of one year experience in collections, customer service, billing, or related medical field preferred
Strong communication skills, both verbal and written
Intense concentration and attention to detail required for job duties
We offer a competitive and comprehensive total rewards package
Competitive salary range of $18.30 - $27.46 per hour
Full-time position with a 1.00 FTE
New Patient Center Liaison
By US Fertility At United States
Maintain high level of best-in-class customer experience/professionalism with a wide range of customers
More important than the best skills, however, is the right person.
Accept in-bound calls, chats, and inquiry forms and ensure optimal patient service
Answer inquiries and schedule medical appointments for people who are considering fertility treatment
Screen inquiries appropriately to help create satisfied new patients
Assist prospective patients in empathetic, efficient manner
Sickle Cell Patient Affairs Liaison Fl
By Pfizer At , , Fl
Experience demonstrating exceptional communication, listening, and presentation skills
Knowledge & Skill Sets Desired:
Manage annual budget to prioritize commitments and meet the needs of assigned regional CBOs.
Effectively maintain administrative responsibilities, i.e... expense report (Concur), budget tracker, activity tracker, Centris (initiating & closing a program), PAL team calendar.
Minimum 5-7 years pharmaceutical industry or related experience -preferably in Rare Disease
Experience in responsible business practices and compassionate communication both written and spoken
Director, Bluebird Patient And Community Education Liaison Team
By bluebird bio At United States
Leading a field-based team of Patient and community education liaisons, helping to motivate, set objectives and manage performance for each individual
Prior experience in patient education, clinical setting, community health education, and/or pharmaceutical/biotech industry with experience managing high performing teams
Demonstrated communication skills, including ability to deliver and present educational materials to patient community.
Helping synthetize educational opportunities identified across US geographies to engage with patient community.
Supporting patient advocacy at local patient community events and conferences and in delivery of approved educational materials.
Identifying unique patient engagement opportunities beyond educational presentations, congresses, ad boards, and round table discussions.
Patient Account Specialist Jobs
By Relief Mental Health At Oak Brook, IL, United States
Communicating with medical insurances to verify benefits and confirm anticipated patient out of pocket expense
Create and send patient benefit letters
Create a positive patient experience
Additional job duties as assigned
Contact patients to collect and arrange payment plans
Respond to patient inquiries regarding billing discrepancies
Kaiser Account Liaison Jobs
By Apria At California, United States
Education or experience equivalent to a high school diploma is required.
Comprehensive benefits package offered for eligible employees:
At least one-year related experience is required.
Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word
We recognize our veterans by offering a company paid day off for Veterans Day
Compensation is commensurate with experience
Patient Account Representative Jobs
By DCH Health System At Northport, AL, United States
Attends required training sessions and/or completes required certifications as requested by management.
Requires use of electronic mail, time and attendance software, learning management software and intranet.
The Americans with Disabilities Act (ADA) requires the job description to document physical factors, including ability, activities, and requirements.
Maintains exemplary attendance and availability according to department need and rotates management duty.
Maintain professionalism and create a positive customer service experience on all interactions.
Performs compliance requirements as outlined in the Employee Handbook.
Patient And Family Care Liaison
By University of Maryland Medical System At Glen Burnie, MD, United States
Qualifications, Knowledge, Skills and Abilities
Ability to demonstrate positive guest relations skills when dealing with challenging people and difficult situations. Practices effective listening and problem-solving skills.
Knowledge of basic use of computer and will train for appropriate use of other relevant applications. Professional telephone etiquette.
Current CPR certification required, will be provided by employer during orientation
High School Diploma or equivalent required
Post high school certificate or college coursework in health care or guest relations strongly preferred.
Patient Account Representative Jobs
By Keystone Advisors LLC At Chicago, IL, United States
Skilled at information collection and management
One (1) year of patient account experience or extensive knowledge of patient financial services and account-based review
Accurate keyboard skills and proven ability to enter data in multiple applications
Knowledge of correct spelling, grammar, and punctuation
Knowledge of clerical and administrative procedures
Major payor and Governmental payor knowledge
Patient Account Representative Jobs
By Keystone Advisors LLC At United States
· Skilled at information collection and management
This position is 100% Remote
Main Job Tasks, Duties and Responsibilities:
· Accurate keyboard skills and proven ability to enter data in multiple applications
· Knowledge of correct spelling, grammar, and punctuation
· Knowledge of clerical and administrative procedures
Patient Liaison Iii Jobs
By BioSpace At Bethesda, MD, United States
In addition to educational requirements, a minimum of five (5) years of similar experience with coordination of patient tests and visits
Knowledge of record keeping, data management, and computer databases
Strong organizational skills with the ability to successfully manage competing priorities
General familiarity with requirements of clinical protocols and knowledge of special ambulatory care regulations
Experience and competency with the following Microsoft Office products: Excel, Outlook, Word, PowerPoint
Knowledge of medical terminology and understanding of clinical operations in order to provide adequate patient care arrangements
Patient Account Representative Jobs
By NuvoAir At Boston, MA, United States
Manage tasks in the EHR regarding patient messages around scheduling, medical records, referrals
Previous experience in a similar role, preferably in a healthcare setting
Strong customer service and communication skills
Medical, Dental, and Vision benefits - so you can take care of yourself and your family
Patient obsessed: Every decision is made with our main focus in mind - improving the lives of patients
Act like an owner: Ownership means we speak up, share ideas, give feedback, and are all accountable for growth
Lead Surgical Scheduler / Patient Liaison
By Rutgers University At New Brunswick, NJ, United States
Must have knowledge of Microsoft Office, specifically Word, Excel, and Outlook.
Must be detail oriented and possess excellent interpersonal communication and organizational skills.
Must organize and maintain the clinic and surgical schedules for physicians and advanced nurse practitioners.
Must work collaboratively with nursing staff and physicians to ensure all diagnostic coding is properly recorded.
Maintains surgical procedure spreadsheet and other scheduling documentation.
Must be proficient in ICD -10 and CPT coding.
Patient And Family Care Liaison
By University of Maryland Medical System At Baltimore, MD, United States
A minimum of one 1) year customer service experience is required. Experience in a hospital or health care setting is preferred.
Employee exhibits emotional maturity by controlling emotions during frustrating or anger provoking situations with others
Employee exhibits emotional maturity by remaining calm during crisis or emotionally charged situations.
Employee exhibits a positive attitude at all times and exhibits enthusiasm while performing duties.
Employee acts as role model in demonstrating customer service behaviors.
Patient Account Representative I
By KORE1 At Palo Alto, CA, United States
Knowledge of one or more of the following: Medicare, Medi-Cal, Worker's Comp or Managed Care
Two (2) years of progressively responsible and directly related work experience
Knowledge of accounts receivable system like SMS, IDX, or Meditech
Knowledge of computer systems and software used in functional area
Knowledge of medical reimbursement policies and procedures
Knowledge of medical terminology and insurance claim procedures common to medical billing and accounts
Patient Account Representative Jobs
By Mount Sinai Medical Center Miami Beach At Florida, United States
Maintains courteous and cooperative working relationships with all levels of management employees physicians patients and guarantors and the general public.
A new seven-story Surgical Tower with 154 all-private rooms and patient centered technology promotes an exceptional patient experience
Advises collection manager/lead of any unsatisfied patient issues.
Researches all accounts assigned by the lead/manager/director in a timely manner.
One years experience in customer service is required. One year experience in computer usage.
A pioneer in innovative medical research in areas such as cardiology, cancer, memory disorders and pulmonary diseases
Patient Account Representative Jobs
By Ozarks Healthcare At West Plains, MO, United States

Interviews patients or responsible person to arrange method of payment for patient accounts. Responsible and accountable to know and understand OZH vision, mission, values and standards. Must have ...

Are you looking for a challenging and rewarding role in the healthcare industry? We are looking for a Patient Account Liaison to join our team and help us provide excellent customer service to our patients. You will be responsible for managing patient accounts, resolving billing issues, and providing financial counseling to patients. If you have a passion for helping others and a commitment to providing the best possible care, this is the job for you!

Overview:

The Patient Account Liaison is responsible for providing excellent customer service to patients and their families by helping them understand their financial obligations and providing assistance with billing and payment issues. They are also responsible for resolving any disputes that may arise between the patient and the healthcare provider.

Detailed Job Description:

The Patient Account Liaison is responsible for providing excellent customer service to patients and their families. This includes helping them understand their financial obligations, providing assistance with billing and payment issues, and resolving any disputes that may arise between the patient and the healthcare provider. The Liaison will also be responsible for providing information about the healthcare provider’s billing and payment policies, as well as any other relevant information.

What is Patient Account Liaison Job Skills Required?

• Excellent customer service skills
• Knowledge of healthcare billing and payment policies
• Ability to communicate effectively with patients and their families
• Ability to resolve disputes in a professional manner
• Knowledge of medical terminology
• Proficiency in Microsoft Office Suite

What is Patient Account Liaison Job Qualifications?

• Bachelor’s degree in business, healthcare administration, or a related field
• At least two years of experience in a customer service or healthcare setting
• Knowledge of healthcare billing and payment policies
• Ability to communicate effectively with patients and their families
• Ability to resolve disputes in a professional manner

What is Patient Account Liaison Job Knowledge?

• Knowledge of healthcare billing and payment policies
• Knowledge of medical terminology
• Knowledge of customer service best practices

What is Patient Account Liaison Job Experience?

• At least two years of experience in a customer service or healthcare setting
• Experience working with patients and their families
• Experience resolving disputes

What is Patient Account Liaison Job Responsibilities?

• Provide excellent customer service to patients and their families
• Help patients understand their financial obligations
• Provide assistance with billing and payment issues
• Resolve any disputes that may arise between the patient and the healthcare provider
• Provide information about the healthcare provider’s billing and payment policies
• Maintain accurate records of patient accounts and payments
• Follow up with patients regarding outstanding payments