Register
Recruit Create CV

Patient Account Liaison Jobs in Massachusetts

Patient And Community Education Liaison - West
By bluebird bio At Somerville, MA, United States
Prior experience in patient education, clinical setting, pharmacy, community health education, and/or pharmaceutical/biotech industry is a plus
Demonstrated communication skills, including ability to deliver and present educational materials to patient community
Helping synthetize educational opportunities identified within patient community across your geography.
Supporting patient advocacy at local patient community events and in the delivery of approved educational materials.
Identifying patient and caregiver educational gaps and insights that help inform the refinement and development patient education resources.
Working with and informing cross functional partners, in educational unmet needs and challenges collected from patient insights.
Patient Account Representative Jobs
By NuvoAir At Boston, MA, United States
Manage tasks in the EHR regarding patient messages around scheduling, medical records, referrals
Previous experience in a similar role, preferably in a healthcare setting
Strong customer service and communication skills
Medical, Dental, and Vision benefits - so you can take care of yourself and your family
Patient obsessed: Every decision is made with our main focus in mind - improving the lives of patients
Act like an owner: Ownership means we speak up, share ideas, give feedback, and are all accountable for growth
Patient Account Representative Jobs
By Innovive Health At Medford, MA, United States
Strong organizational and note-taking skills to manage patient documentation and maintain HIPAA compliance
Performs additional duties and responsibilities as deemed necessary
Minimum of 1 years experience in a business setting
Experience and training as a Licensed Practical Nurse (LPN) preferred
In-depth experience with a CRM solution such as Salesforce
Comprehensive benefits package includes medical, dental, vision, disability, and life insurance

Are you looking for a challenging and rewarding role in the healthcare industry? We are looking for a Patient Account Liaison to join our team and help us provide excellent customer service to our patients. You will be responsible for managing patient accounts, resolving billing issues, and providing financial counseling to patients. If you have a passion for helping others and a commitment to providing the best possible care, this is the job for you!

Overview:

The Patient Account Liaison is responsible for providing excellent customer service to patients and their families by helping them understand their financial obligations and providing assistance with billing and payment issues. They are also responsible for resolving any disputes that may arise between the patient and the healthcare provider.

Detailed Job Description:

The Patient Account Liaison is responsible for providing excellent customer service to patients and their families. This includes helping them understand their financial obligations, providing assistance with billing and payment issues, and resolving any disputes that may arise between the patient and the healthcare provider. The Liaison will also be responsible for providing information about the healthcare provider’s billing and payment policies, as well as any other relevant information.

What is Patient Account Liaison Job Skills Required?

• Excellent customer service skills
• Knowledge of healthcare billing and payment policies
• Ability to communicate effectively with patients and their families
• Ability to resolve disputes in a professional manner
• Knowledge of medical terminology
• Proficiency in Microsoft Office Suite

What is Patient Account Liaison Job Qualifications?

• Bachelor’s degree in business, healthcare administration, or a related field
• At least two years of experience in a customer service or healthcare setting
• Knowledge of healthcare billing and payment policies
• Ability to communicate effectively with patients and their families
• Ability to resolve disputes in a professional manner

What is Patient Account Liaison Job Knowledge?

• Knowledge of healthcare billing and payment policies
• Knowledge of medical terminology
• Knowledge of customer service best practices

What is Patient Account Liaison Job Experience?

• At least two years of experience in a customer service or healthcare setting
• Experience working with patients and their families
• Experience resolving disputes

What is Patient Account Liaison Job Responsibilities?

• Provide excellent customer service to patients and their families
• Help patients understand their financial obligations
• Provide assistance with billing and payment issues
• Resolve any disputes that may arise between the patient and the healthcare provider
• Provide information about the healthcare provider’s billing and payment policies
• Maintain accurate records of patient accounts and payments
• Follow up with patients regarding outstanding payments