Patient Account Specialist - Remote ($27.46 / Hour)
By Talentify.io At United States
Minimum of one year experience in collections, customer service, billing, or related medical field preferred
Strong communication skills, both verbal and written
Intense concentration and attention to detail required for job duties
We offer a competitive and comprehensive total rewards package
Competitive salary range of $18.30 - $27.46 per hour
Full-time position with a 1.00 FTE
New Patient Center Liaison
By US Fertility At United States
Maintain high level of best-in-class customer experience/professionalism with a wide range of customers
More important than the best skills, however, is the right person.
Accept in-bound calls, chats, and inquiry forms and ensure optimal patient service
Answer inquiries and schedule medical appointments for people who are considering fertility treatment
Screen inquiries appropriately to help create satisfied new patients
Assist prospective patients in empathetic, efficient manner
Director, Bluebird Patient And Community Education Liaison Team
By bluebird bio At United States
Leading a field-based team of Patient and community education liaisons, helping to motivate, set objectives and manage performance for each individual
Prior experience in patient education, clinical setting, community health education, and/or pharmaceutical/biotech industry with experience managing high performing teams
Demonstrated communication skills, including ability to deliver and present educational materials to patient community.
Helping synthetize educational opportunities identified across US geographies to engage with patient community.
Supporting patient advocacy at local patient community events and conferences and in delivery of approved educational materials.
Identifying unique patient engagement opportunities beyond educational presentations, congresses, ad boards, and round table discussions.
Patient Account Representative Jobs
By Keystone Advisors LLC At United States
· Skilled at information collection and management
This position is 100% Remote
Main Job Tasks, Duties and Responsibilities:
· Accurate keyboard skills and proven ability to enter data in multiple applications
· Knowledge of correct spelling, grammar, and punctuation
· Knowledge of clerical and administrative procedures
Health System Account Liaison
By McKesson At United States
Work closely with our health system customers to help manage the customer relationship and further develop existing business or accounts
Manage effective and proactive communication between Customers and various teams within McKesson to insure highest level of customer satisfaction (i.e. NPS)
Effectively observe, participate, and interface with customers directly to present products, solutions or services that can benefit the customer’s needs.
4-year college degree or 2+ years of equivalent experience
Healthcare or distribution experience preferred
Attention to detail, organizational and problem resolution skills

Are you looking for a challenging and rewarding role in the healthcare industry? We are looking for a Patient Account Liaison to join our team and help us provide excellent customer service to our patients. You will be responsible for managing patient accounts, resolving billing issues, and providing financial counseling to patients. If you have a passion for helping others and a commitment to providing the best possible care, this is the job for you!

Overview:

The Patient Account Liaison is responsible for providing excellent customer service to patients and their families by helping them understand their financial obligations and providing assistance with billing and payment issues. They are also responsible for resolving any disputes that may arise between the patient and the healthcare provider.

Detailed Job Description:

The Patient Account Liaison is responsible for providing excellent customer service to patients and their families. This includes helping them understand their financial obligations, providing assistance with billing and payment issues, and resolving any disputes that may arise between the patient and the healthcare provider. The Liaison will also be responsible for providing information about the healthcare provider’s billing and payment policies, as well as any other relevant information.

What is Patient Account Liaison Job Skills Required?

• Excellent customer service skills
• Knowledge of healthcare billing and payment policies
• Ability to communicate effectively with patients and their families
• Ability to resolve disputes in a professional manner
• Knowledge of medical terminology
• Proficiency in Microsoft Office Suite

What is Patient Account Liaison Job Qualifications?

• Bachelor’s degree in business, healthcare administration, or a related field
• At least two years of experience in a customer service or healthcare setting
• Knowledge of healthcare billing and payment policies
• Ability to communicate effectively with patients and their families
• Ability to resolve disputes in a professional manner

What is Patient Account Liaison Job Knowledge?

• Knowledge of healthcare billing and payment policies
• Knowledge of medical terminology
• Knowledge of customer service best practices

What is Patient Account Liaison Job Experience?

• At least two years of experience in a customer service or healthcare setting
• Experience working with patients and their families
• Experience resolving disputes

What is Patient Account Liaison Job Responsibilities?

• Provide excellent customer service to patients and their families
• Help patients understand their financial obligations
• Provide assistance with billing and payment issues
• Resolve any disputes that may arise between the patient and the healthcare provider
• Provide information about the healthcare provider’s billing and payment policies
• Maintain accurate records of patient accounts and payments
• Follow up with patients regarding outstanding payments