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Merchant Onboarding Specialist Jobs

Merchant Onboarding & Operations Specialist
By Compunnel Inc. At United States
You'll work cross-functionally between our sales, account management, operations, product, and analytics teams to build a delightful experience for our merchants.
4-5 years of work experience in account management, systems implementation, customer support, or hospitality
You will report to the Senior Manager, Product Ops, within our Platform Operations organization.
Bachelor’s degree or equivalent work experience
Experience working successfully cross functionally with individual contributors
Excellent external and internal customer support skills
Onboarding Specialist - Enhancing Merchant Experience
By Compunnel Inc. At San Francisco, CA, United States
Collaborate seamlessly with sales, account management, operations, product, and analytics teams to create a cohesive and exceptional merchant experience.
Develop and execute comprehensive plans for merchant onboarding, ensuring a smooth and delightful experience that exceeds merchant expectations.
Cultivate expertise in the Bbot platform and its associated integrations, becoming the go-to resource for product knowledge and technical insights.
Deliver hands-on training to merchant staff, equipping them with the skills to effectively utilize the Bbot platform for optimal results.
Design and implement strategic programs across processes, products, and personnel to drive key performance metrics and enhance merchant satisfaction.
Create effective training materials to empower merchant staff with a clear understanding of the Bbot platform, encouraging adoption and utilization.
Merchant Onboarding Specialist Jobs
By Afterpay At Atlanta, GA, United States
Efficient and strong time management skills
Work effectively with internal partners including other Risk teams and Compliance, as well as multiple levels of management
1+ years experience in credit, fraud, underwriting, finance, or related field
Previous experience in commercial banking or card processing a plus
Excellent organizational skills and attention to detail
Strong written and verbal communication skills
Merchant Onboarding Specialist Jobs
By Compunnel Inc. At San Francisco, CA, United States
Work cross-functionally between our sales, account management, operations, product, and analytics teams to build a delightful experience for our merchants.
Bachelor’s degree or equivalent work experience 4-5 years of work experience in account management, systems implementation, customer support, or hospitality
Experience working successfully cross functionally with individual contributors Excellent external and internal customer support skills
Experience working successfully cross functionally with other departments
Look for ways to improve and want to shape the direction of the company
Able to complete tasks accurately, effectively and on time with superb attention to detail
Operations Manager - Merchant Onboarding & Strategy
By Compunnel Inc. At United States
You'll work cross-functionally between our sales, account management, operations, product, and analytics teams to build a delightful experience for our merchants.
4-5 years of work experience in account management, systems implementation, customer support, or hospitality
You will report to the Senior Manager, Product Ops, within our Platform Operations organization.
Bachelor’s degree or equivalent work experience
Experience working successfully cross functionally with individual contributors
Excellent external and internal customer support skills
Merchant Support Specialist Jobs
By Compunnel Inc. At United States
You have experience in de-escalation tactics, call management, and delight in turning an upset customer into a vocal brand promoter.
We are leaders – Leadership is not limited to our management team.
The Bbot Customer Support team currently offers 365/12/7 coverage from 9am-9pm EST.
You have high emotional intelligence and great communication skills - you communicate with merchants and teammates efficiently, professionally and confidently.
You have a Bachelor’s degree or equivalent amount of work experience.
About the Team Bbot is on a mission to make operating a hospitality business a whole lot easier.
Merchant Onboarding Specialist Jobs
By SoundHound AI At Nashville, TN, United States
Have applicable experience increasing customer satisfaction and retention with 2+ years in an onboarding, support, or account management role
Improve retention of new merchants by creating a seamless onboarding experience
Work with businesses to assist them through the onboarding process and set them up for success on the platform
Help restaurants turn their menu into a tool for attracting and engaging with customers in their area
Communicate with merchants by phone and email to monitor and support progress from the moment they sign up
Ensure long-term satisfaction by implementing operational improvements
Onboarding Specialist Jobs
By Insight Global At Greater Minneapolis-St. Paul Area, United States
Knowledge of insurance industry, compliance, licensing or claims experience
3+ months of experience in a production, auditing, or analyst role
Experience working with multiple system platforms
Reliable high speed internet connection at home and a private area to work
Previous virtual learning or work experience valued
· Excellent written and verbal communication skills required
Merchant Boarding Specialist Jobs
By LeisurePay At United States
Manage the end-to-end merchant boarding process, including setting up new accounts, maintaining client databases, and conducting risk assessments.
Comprehensive training curriculum to expand your knowledge of the fintech industry.
Previous experience in merchant services, banking, or a related field.
Exceptional organizational skills and meticulous attention to detail.
Coordinate with sales and underwriting teams to ensure proper account setup and alignment with compliance standards.
Provide top-notch customer service, resolving client inquiries and issues promptly and professionally.
Onboarding Specialist Jobs
By YAI At Westchester County, NY, United States
Create and maintain new hires profile in our Human Capital Management (HCM)
HS Diploma required, bachelor's degree preferred required, or equivalent combination of education and experience.
Perform data entry by entering and updating employment and status change, including I-9 verifications, promotions, and internal moves.
Performs original source verification of licenses, certifications and degrees
Serve as an Authorized Person (AP) permitted to request clearance checks and receive criminal background information on behalf of the agency.
Schedules candidates for fingerprint appointments
Junior Onboarding Specialist Jobs
By Tranzeal Incorporated At Denver, CO, United States
Demonstrated strengths in organizational, attention-to-detail, follow-through, analytical, reasoning, critical thinking, and problem-solving skills
Denver, CO (preferred) Irvine, CA or Nashville, TN or Federal Way, WA
Duration: 3 Months Plus extendable role
WebEx and Video conferencing competency required.
Demonstrated ability to work well with cross-functional groups
Demonstrated professionalism and courtesy in responding to phone calls and emails
Onboarding Specialist Jobs
By Tranzeal Incorporated At Irvine, CA, United States
Demonstrated strengths in organizational, attention-to-detail, follow-through, analytical, reasoning, critical thinking, and problem-solving skills
Location: Denver, CO (preferred) Irvine, CA or Nashville, TN or Federal Way, WA
Duration: 3 Months Plus extendable role
WebEx and Video conferencing competency required.
Demonstrated ability to work well with cross-functional groups
Demonstrated professionalism and courtesy in responding to phone calls and emails
Associate Merchant Onboarding Specialist, Smb
By Loop At United States
Project management experience - you’ve assisted in managing projects and timelines in previous roles
Provided an exceptional customer experience using clear and thoughtful communication
1+ years in a fast-paced customer-facing role supporting SaaS products
Able to identify and understand your customer’s motivations and connect them to your company’s vision
Have established strong customer relationships by exceeding expectations and meeting timelines for follow-ups
A problem solver that remains unshaken in a fast-paced environment
Onboarding Specialist Jobs
By 98 Ventures At Greenville-Spartanburg-Anderson, South Carolina Area, United States
Assist with projects as assigned by the Recruiting Manager
Knowledge of Microsoft Office including Word, Excel, PowerPoint and Outlook
Work closely with the recruiting and field teams, ensure all necessary parties are kept current with status of new hire clearance
Serve as liaison and point of contact for new hires through the onboarding process
Effectively communicate company and position details to new hires via phone, text, email, etc.
Maintain new hire tracking systems
Onboarding Specialist (95 % - 98% Remote)
By Talentify.io At United States
Associate's degree in Human Resources Management, Public Administration, Business Administration or a related field
Equivalent education and experience are accepted
Serve as a resource for hiring managers and new employees to ensure a seamless start to their journey at Wake County
Provide one-on-one training to hiring managers to review program tools, resources and onboarding best practices
Three years of experience in human resources administration
Experience supporting a wide-range of HR customers and stakeholders
Onboarding Specialist Jobs
By Fisker Inc At Manhattan Beach, CA, United States
You have strong project management and organization skills combined with strong attention to detail.
Qualifications / Knowledge / Experience
Own all things related to the onboarding experience from the start of the offer acceptance stage, for all employees.
Serve as the point of contact for the employee experience from time of offer to first 90 days.
Suggest and implement meaningful changes in both the content of orientation experience and onboarding process holistically.
Consult with department leaders and line managers on department-specific Onboarding needs and tools.
Onboarding Specialist Jobs
By Professional Case Management At United States
Demonstrates organization and time management skills.
Strong computer and MS Office skills required, Workday experience preferred.
Work closely with the Recruiter to ensure a smooth hiring experience.
One year of Human Resources or Recruiting support experience required.
Knowledge of the health care environment, and some familiarity with medical terminology is preferred.
Demonstrates strong verbal and written communication skills and ability to work well with people.
Onboarding Specialist Jobs
By Goldbelt, Incorporated At City of Washington County, DC, United States
Provide various program reports for monitoring program and project management, ensuring work remains within budget and schedule.
MUST have working knowledge of HR practices and labor legislation - specifically with Federal and OPM hiring processes.
Working knowledge of HR practices and labor legislation
Excellent interpersonal and communications skills; both verbal and written
Skilled in describing high level staff development strategy setting goals and objectives.
Minimum two (2) years of related experience
Onboarding Specialist Jobs
By CENTEGIX At California, United States
Software Application Customer Onboarding experience – Education Technology software a plus
Work with leadership to establish processes for onboarding and other customer lifecycle phases to ensure a superb customer experience.
Excellent verbal and written communication skills, including leading meetings and presentations both in-person and virtually
Strong experience with using Microsoft Excel, Word and PowerPoint or equivalent tools
Ability to multi-task, prioritize and manage time effectively
Strong problem solving and critical thinking skills
Onboarding Specialist Jobs
By Valvoline Inc. At Kentucky, United States
Minimum of three years of relevant work experience
General business knowledge and understanding of financial cost control concepts
Working knowledge of ERP systems
Self-motivated, independent thinker, possesses effective communication and interpersonal skills
Upon request, providing similar support to franchisees with their new store onboarding activities and other teams within the Central Operations group.
High school diploma or equivalent

Are you looking for an exciting opportunity to join a fast-growing team? We are looking for a Merchant Onboarding Specialist to join our team and help us onboard new merchants quickly and efficiently. You will be responsible for ensuring that all new merchants are set up correctly and that their onboarding process is smooth and successful. If you have a passion for customer service and a knack for problem-solving, this could be the perfect job for you!

Overview:

A Merchant Onboarding Specialist is responsible for the onboarding of new merchants to a payment processing platform. This includes verifying merchant information, setting up accounts, and providing customer service and technical support. The Merchant Onboarding Specialist must be knowledgeable about the payment processing platform and be able to troubleshoot any issues that arise.

Detailed Job Description:

The Merchant Onboarding Specialist is responsible for onboarding new merchants to a payment processing platform. This includes verifying merchant information, setting up accounts, and providing customer service and technical support. The Merchant Onboarding Specialist must be knowledgeable about the payment processing platform and be able to troubleshoot any issues that arise. The Merchant Onboarding Specialist must also be able to communicate effectively with merchants and provide them with the necessary information to ensure a successful onboarding process.

What is Merchant Onboarding Specialist Job Skills Required?

• Knowledge of payment processing platforms
• Excellent customer service and communication skills
• Ability to troubleshoot technical issues
• Attention to detail
• Ability to work independently
• Ability to work in a fast-paced environment

What is Merchant Onboarding Specialist Job Qualifications?

• Bachelor’s degree in Business Administration, Finance, or a related field
• At least two years of experience in customer service or a related field
• Knowledge of payment processing platforms
• Excellent communication and problem-solving skills

What is Merchant Onboarding Specialist Job Knowledge?

• Knowledge of payment processing platforms
• Understanding of merchant onboarding processes
• Knowledge of customer service and technical support
• Understanding of banking and financial regulations

What is Merchant Onboarding Specialist Job Experience?

• At least two years of experience in customer service or a related field
• Experience in a payment processing platform
• Experience in merchant onboarding

What is Merchant Onboarding Specialist Job Responsibilities?

• Verify merchant information and set up accounts
• Provide customer service and technical support
• Troubleshoot any issues that arise
• Communicate effectively with merchants
• Ensure a successful onboarding process