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Manager Service Delivery Jobs in Hot Spring, Arkansas

Service Delivery Management Jobs
By HP At , Spring, 77389
Medium level of planning, project management and change management skills. Project and change management training and certification as appropriate.
Typically 8+ years to establish proven track record in Service Business Management.
In-depth knowledge of company organization and policies, HPS services offerings, end to end processes, tools, and routes to market.
Utilizes in-depth understanding of customer business and complex requirements to develop business case, validate the solution, and demonstrate services added value.
Utilizes technical and business skills to lead complex cross- functional activities that drive continuous growth of the services business.
Medium to high knowledge of IT and services industry.
Service Delivery Manager Jobs
By orangepeople At United States
Proven continuous improvement analytical experience including strong project management and reporting capabilities.
5+ years of service delivery/project management experience, ideally with Big Five/large consulting firms.
Become a trusted advisor at multiple levels of management.
Discuss new business and change management which includes any staffing changes and leveling.
Standard project management tools (e.g., MS Project, Asana, etc.).
Provide status reports to OP Account Management as requested.
Service Manager Jobs
By Campers Inn RV At , Conway, 29526 $70,000 - $90,000 a year
Responsible for thorough knowledge of management company policies
Ongoing career development opportunities: Specialized job training, certifications, and professional development, and assistance in continuing education
Excellent communication and managerial skills
Minimum of two years of experience in an automotive or RV service department is preferred
Knowledge of federal, state, and local regulations that affect the daily operations of the organization
Life Insurance (Basic, Supplemental, Spouse, and Child available)
Remote Delivery Manager Jobs
By Insight Global At United States
Implements standards for technical documentation, incident and problem management, and management reporting.
24/7 on-call requirement in support of major incidents coupled with Major Incident Response Team (MIRT) participation. On-call schedule is on rotation.
Broader work or accountabilities may be assigned as needed.
Location: Remote (comfortable working 8-5 CST)
Facilitates effective working relationships between LOB & technology partners through value-added representation of each business groups service needs, priorities, and issues.
Maintains an understanding of all major problems, issues, trends, and changes in the supported environments.
Delivery Manager Jobs
By Oportun At United States
Facilitate issue resolution, ensuring radical transparency and effective expectation management at all levels
Demonstrated professional experience in the capabilities below over the last 5+ years of relevant experience
Adherence to policies, standards, and frameworks. (e.g. SDLC, Change Management, Risk & Security)
Develop program plans, coordinating with cross functional teams to manage, sequence dependencies, and coordinate release planning.
Any graduate/post-graduate with 7+ yrs of overall experience
Direct work experience within Consumer Banking, Consumer Lending or Fintech industry.
Service Delivery Specialist Jobs
By EdgeLink At United States

The candidate will work independently, seeking guidance from the manager only in non-routine situations.

Hr Service Delivery Manager - Remote
By Smithfield Foods At United States
Experience with case management software and employee knowledgebases.
Minimum of 2+ years’ experience in a position of leadership to include team development and management, required.
Responsible for development and maintenance of a robust online (Tier 0) HR knowledgebase for employee 24/7 direct access.
Knowledge of employment law practices and HR processes.
Experience being a leader in an HR service center team.
Excellent customer service and communication skills.
Service Delivery Manager Jobs
By Noontide Service Corporation At United States
Strong business acumen in project planning and management
Bachelor's Degree or equivalent experience
Strong verbal, written, and organizational skills
Update relevant stakeholders or team members on the project progress
Coach and support project team members with tasks you assign them
Director, Service Delivery Jobs
By TELUS International At United States
Excellent project management, communication, and interpersonal skills
Experience in customer relationship management
Some experience in project/program management.
Report progress and escalate challenges/issues to peers and senior management
Strong knowledge of IT requirements / demands in call center operations. Proficiency with MS Office applications (i.e. MS Word, Excel).
Proven experience in the translation of customer business needs into technology requirements and solutions.
Senior Service Delivery Manager
By Pure Storage At United States
Develop a technical understanding of Pure products, service offerings and known issues to help drive proactive/reactive and effective incident management. .
Leadership - Provide guidance, mentorship, and the benefit of their experience to managers, team leads, coaches, and other direct reports.
Work with senior management and management peers to develop strategies and execution plans for support delivery, and future service differentiation.
Negotiation and persuasion - Collaborate with peers and senior management on talent identification and development guidelines.
Fully understand and be able to effectively communicate the state of the business to senior management.
Responsible for delivering our Technical Services presentations to customers and prospects, delivering Root Cause Analysis RCAs remote/in person.
Sr Service Delivery Manager
By HealthEquity At United States
Demonstrate effective meeting management and presentation skills.
5+ years’ experience in benefits/financial services roles, transportation and urban planning. direct business to business service experience.
Monitor and manage file processing and account activities to ensure client satisfaction and SLA adherence.
Maintain project plans to manage moderately complex projects.
Knowledge of healthcare plans, banking, transportation and urban planning.
Support new client through onboarding.
Manager, Service Delivery Jobs
By Loadsmart At United States
Understand service delivery requirements and expectations to drive consistent execution that meets SLA’s
Managed the performance of clients core carriers and regularly communicate.
5+ years of experience in logistics or supply chain operations
Experience with strategic planning and operational excellence in the logistics space
Experience working within a collaborative, large-scale team overseeing enterprise clients.
Due to position requirements, this position cannot be performed in New York City or the states of Colorado, Washington, or California.
Service Delivery Project Manager
By BMO Harris Bank National Association At United States
Strong experience in MS Suite, specifically Excel
Excellent written and verbal communication skills
Experience working in financial institutions (and understands privacy and regulatory concerns of a bank)
Ability to work with tight deadlines and identify priorities in a fast-paced environment while maintain attention to detail
Program Manager/Delivery Manager
By 7 KINGS CODE At United States
Required Skills / Proven Experience:
·Drive the Salesforce program forward and to completion within budgets, schedules, work plans, and performance requirements
·Oversee the Improvement of Salesforce Experience Cloud
·Lead 2 additional components of the Program which includes consolidation of Salesforce and redesigning Salesforce Experience
·PMO certifications are a plus
·Salesforce certifications are a plus
Technical Delivery Manager Jobs
By Eliassen Group At United States
Responsibilities of the Technical Delivery Manager:
Requirements of the Technical Delivery Manager:
Ensure cross-team coordination, sequencing, and interdependencies with other delivery managers or scrum masters
Manage and guide detailed design, development, and integration activities for data and analytics solutions
Bachelor's degree or advanced degree and 4+ years of experience in a related field
10+ years of related experience in lieu of degree
Mgr Service Delivery Jobs
By HealthEquity At United States
Specialized Knowledge, Skills & Abilities
Consumer Driven Healthcare (CDH) education
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.
Performs other duties as assigned or apparent.
Assists executive leadership with special projects as required or assigned.
COBRA Administration for 5+ years is necessary.
Client Service Delivery Manager
By Rockwell Search At Denver, CO, United States
• Build client relationships with strategic clients at Regional Management and C-Suite Director level.
Ideal candidates will have the following skills and experience;
• Excellent interpersonal and communication skills, to build and maintain relationships with clients.
• Being the client advocate across the business globally.
• Responsible for the creation and upkeep of a Client Portfolio Executive Summary
• Understand the contractual agreement from a services provided and commercial standpoint.
Manager It Service Delivery
By PSEG At , Newark, 07101 $109,100 - $181,500 a year
Experience in system implementation and change management processes
Support Organizational Change Management and Continual Service Improvement initiatives
Product backlog understanding and management
Presides over design configuration decisions to ensure a seamless user experience that aligns with the platform design strategy
Solid analytic and problem-solving skills with excellent written and verbal communication skills
Proven experience leading Agile development teams
Service Delivery Manager, Influencer Marketing
By GRIN Technologies Inc. At , Bend $62,000 - $68,000 a year
Project/Account Management experience a plus
Experience collaborating with internal teams and remote team members
Develop, manage, and execute a project plan for identified customers, which aligns with their business goals
Own a positive customer experience and be accountable for delivering customer value
At least 2 years of influencer marketing experience
1-2 years of experience in front-line, customer-facing roles
Delivery Manager Jobs
By Walsh Employment At Maryland, United States
PBM certification (Pharmacy Benefits Manager) would be a HUGE plus
Have large Project Management leadership experience
Soup to nuts Operations Management (i.e. Call Centre, Fulfilment etc.)
Be adept at Knowledge managed healthcare pharmacy operations, supporting application solutions, a retail point-of-sale prescription/pharmacy system
PMP certification is a plus, not a requirement
Health and Welfare Benefits Retirement Savings
Manager Of It Operations And Service Delivery
By Forgotten Harvest At Oak Park, MI, United States
Manage the onboarding and offboarding of FH staff including identity management, building access control, workspace technology, telephony, MS O365/Teams, and SharePoint
Assist with Forgotten Harvest’s Digital Transformation and IT Strategic Plan; manage small to medium scale technology projects
Manage the building systems including security, door/gate access control, surveillance, digital signage, temperature control systems
Proven experience as an IT Generalist with hands on capability in networking, cyber, desktop, coding, MS O365/Teams
Advanced skills in workflow, Power BI, Power Automation desirable
2-4 years’ experience working with multimedia teleconference rooms, projectors and sound systems; understanding of digital signage systems
Manager Of Retail Service Delivery
By Alo Yoga At , Beverly Hills $120,000 - $160,000 a year
Experience with project management and process improvement methodologies.
Develop and maintain strong relationships with store management, vendors, and other stakeholders.
Provide ongoing coaching, training, and performance management for the IT Retail Support team.
A minimum of 2 years in a leadership or people management role.
Proficient in Microsoft Office Suite and retail management software.
Oversee and manage the IT Retail Support team, ensuring high levels of customer service and timely resolution of support tickets.
Recon Service Manager Jobs
By Tricolor Auto Group At , $65,000 - $100,000 a year
4-5 years’ experience at a major franchise dealership as a service writer or service supervisor
1-2 years’ supervisory experience in the automotive industry
Strong computer skills (Outlook, Excel, Word)
Recon Service Manager - Aurora, Illinois
2175 E NEW YORK ST, AURORA, IL
Pay - $65,000 to $100,000 annually + bonus
Service Manager Jobs
By Legacy Equipment At , Kennett
Schedules and assigns jobs and work areas to employees in the service department according to their skills and knowledge
May participate in Service EDUCATE Training programs required for the development of skills and knowledge
Executes service department marketing plan with the direction from corporate service manager and marketing manager
Manages recruiting, staffing and employee development activities for employees reporting to this position
Operates and maintains vehicles, tools and equipment required to perform job responsibilities
Maintains knowledge of John Deere and competitive products
Service Manager Jobs
By LCOR Incorporated At , Brooklyn, 11224 $48 an hour
Working knowledge of HVAC, plumbing, electrical, fire protection, and energy management systems, including experience with renovation oversight.
At least 3 years maintenance experience in residential community management, and at least 1 year of supervisory experience.
Experience using Yardi or other Property Management Software.
Interested candidates should possess the following skills, experience and qualifications:
Outstanding communication skills, both written & verbal.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Manager Service Jobs
By Boyd CAT At , Evansville, 47711 $101,832 a year
Management/Supervision experience in business operational procedures normally gained through five to seven years of management/supervision experience
Excellent interpersonal skills, and written and verbal communication skills
Good working knowledge of computers, spreadsheets, word processing programs
High school diploma required, college degree preferred
Willingness to learn, be trained, and coach
Analyze, interpret and monitor operating procedures and results; identify and correct inefficiencies and cost control deficiencies
Service Delivery Manager Jobs
By CompuCom Systems, Inc. At , Acworth, 30102
Previous supervisory or management experience good.
Schedules work assuring team is staffed and prepared to handle the workload and maintain SLA’s-OLA’s, monitors team’s delivery, quality, and utilization.
Duties include creating or maintaining operation policies, KPI’s, work schedules, quality assurance, cost analysis, reporting, business continuity planning, testing, and execution.
Ability to multitask and deal with stressful situations, work independently with limited supervision.
Understanding of field dispatch and IT concepts is very helpful.
Ideally the candidate is local to one of the primary team locations.
Service Manager Jobs
By Iowa Workforce Development At Lake City, IA, United States
Management and sales experience preferred
Assist with store inventory management
Answer incoming calls and manage customer inquiries
Previous tire experience strongly preferred
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Service Manager Jobs
By Tesla At , Rocklin, 95677
Educational experience: Bachelor’s degree or equivalent professional experience.
Leadership experience: Experience leading teams and managing a diverse group of roles and responsibilities.
Professional experience: Prior leadership experience in a service-focused industry. Automotive expertise is not required.
Be a leader and a team-player.
Be strategic and proactive. You must think and plan ahead to give your team the tools they need to be successful.
Be self-aware, flexible and open-minded.
Service Manager Jobs
By Shea Apartment Communities At , Alhambra $35 - $40 an hour
Project management skills including planning, organizing, and coordinating tasks.
In conjunction with the Community Manager, participates in the preparation and management of the operating budget and monthly variance reports.
Performs other duties as assigned. Actual job duties and responsibilities may vary depending on the size of the community.
Assigns work orders and reviews safety requirements on each; review with the service technician as appropriate.
Assists in obtaining competitive bids for budgeted maintenance and capital improvements as requested by the Community Manager or Regional Manager.
Makes recommendations to the Community Manager on new technologies, methods, and materials for improving operating costs.
People Service Delivery Manager
By Meta At , Bellevue, 98005 $136,000 - $194,000 a year
Design change management for implementation to drive adoption of new processes or changes
8+ years of experience overseeing one or more service delivery functions (onboarding, offboarding, payroll, benefits, movement etc)
People Service Delivery Manager Responsibilities:
Ensure the team is properly trained and data integrity and compliance requirements are satisfied
Manage day to day relationships with supplier, ensuring delivery of agreed-upon support & SLAs
Experience providing day-to-day oversight of a supplier/vendor(s)
Manager, Design & Delivery Jobs
By ESPN At Bristol, CT, United States
Strong time management and organization skills. Possess the ability to multitask and prioritize workload on a daily basis
Minimum of 7 years project management experience or 5 years Disney project management experience required.
Draft project funding documentation in collaboration with other internal Disney stakeholders for review and approval by senior management.
Lead turn-key project management through all phases of development, from initial analysis through closeout.
Lead project meetings, including project kick-off, weekly status meetings, coordination meetings, and management update meetings.
Corporate Real Estate Accounts Management
Service Manager, Baltimore Owing Mills
By Tesla At , Sterling, 20164
Educational experience: Bachelor’s degree or equivalent professional experience.
Leadership experience: Experience leading teams and managing a diverse group of roles and responsibilities.
Professional experience: Prior leadership experience in a service-focused industry. Automotive expertise is not required.
Attitude and approach is everything. You must:
Be a leader and a team-player.
Be strategic and proactive. You must think and plan ahead to give your team the tools they need to be successful.
Service Manager Jobs
By NationaLease At , Landenberg, 19350
Effectively manages team members, including technicians and advisors, to ensure team objectives and sales goals are being carried out.
Experience in the automotive/truck field.
Schedule service appointments, reviews recall and PM reports.
Provide a complete and accurate written cost estimate for labor and parts.
Write up customer's vehicle problems accurately and clearly on repair order.
Greet customers in a timely, friendly manner and obtains vehicle information.
Service Manager Jobs
By Sunbelt Fire At Bessemer, AL, United States
Lead, manage, and be accountable to all direct reports and department staff
Generate leads and close sales opportunities by working with customers and inside support managers
Ensure proper onboarding, safety training, technical training, and continuing education of technicians
Manage a positive and productive relationship with our vendor partners
Manage and be accountable for all service revenue, costs, expenses, and margins
Excellent verbal and written communication skills

Are you looking for an exciting opportunity to lead a team of service delivery professionals? We are looking for a Manager Service Delivery to join our team and help us deliver exceptional customer service. As Manager Service Delivery, you will be responsible for overseeing the day-to-day operations of the service delivery team, ensuring that all customer requests are handled efficiently and effectively. You will also be responsible for developing and implementing strategies to improve customer satisfaction and service delivery. If you are a motivated and experienced leader, this is the perfect role for you!

Manager Service Delivery job is responsible for ensuring that customer service delivery meets the highest standards of quality and efficiency. This role involves managing customer service teams, ensuring customer satisfaction, and developing strategies to improve service delivery.

What is Manager Service Delivery Skills Required?

• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making skills
• Ability to manage multiple projects and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of relevant software and technologies
• Ability to work in a fast-paced environment

What is Manager Service Delivery Qualifications?

• Bachelor’s degree in Business Administration, Management, or related field
• 5+ years of experience in customer service or related field
• Proven track record of successful customer service delivery

What is Manager Service Delivery Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant software and technologies
• Knowledge of customer service metrics and KPIs

What is Manager Service Delivery Experience?

• 5+ years of experience in customer service or related field
• Proven track record of successful customer service delivery

What is Manager Service Delivery Responsibilities?

• Develop and implement customer service strategies and initiatives
• Monitor customer service performance and identify areas of improvement
• Manage customer service teams and ensure they meet customer service standards
• Develop customer