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Manager Service Delivery Jobs in Kansas

Manager It Service Delivery
By PSEG At , Newark, 07101 $109,100 - $181,500 a year
Experience in system implementation and change management processes
Support Organizational Change Management and Continual Service Improvement initiatives
Product backlog understanding and management
Presides over design configuration decisions to ensure a seamless user experience that aligns with the platform design strategy
Solid analytic and problem-solving skills with excellent written and verbal communication skills
Proven experience leading Agile development teams
Service Delivery Manager Jobs
By CompuCom Systems, Inc. At , Acworth, 30102
Previous supervisory or management experience good.
Schedules work assuring team is staffed and prepared to handle the workload and maintain SLA’s-OLA’s, monitors team’s delivery, quality, and utilization.
Duties include creating or maintaining operation policies, KPI’s, work schedules, quality assurance, cost analysis, reporting, business continuity planning, testing, and execution.
Ability to multitask and deal with stressful situations, work independently with limited supervision.
Understanding of field dispatch and IT concepts is very helpful.
Ideally the candidate is local to one of the primary team locations.
Service Manager Jobs
By Nissan of Olathe At Olathe, KS, United States

Experienced, customer oriented service manager to help build a top notch service department. We are acquiring and relocating a Nissan store in Olathe, KS.

Senior Manager, Credit Card Member Service Delivery
By SoFi At Cottonwood Heights, UT, United States
5+ years of experience in credit card operations, project management, or related field.
Excellent project management skills, including the ability to develop and maintain project plans, status reports, and timelines.
Experience with budget management and unit cost economics
Knowledge of workforce management and capacity planning
Excellent time and project management skills with an ability to work collaboratively in a fast-paced environment
Strong knowledge of credit card processing systems, regulatory requirements, and industry best practices.

Are you looking for an exciting opportunity to lead a team of service delivery professionals? We are looking for a Manager Service Delivery to join our team and help us deliver exceptional customer service. As Manager Service Delivery, you will be responsible for overseeing the day-to-day operations of the service delivery team, ensuring that all customer requests are handled efficiently and effectively. You will also be responsible for developing and implementing strategies to improve customer satisfaction and service delivery. If you are a motivated and experienced leader, this is the perfect role for you!

Manager Service Delivery job is responsible for ensuring that customer service delivery meets the highest standards of quality and efficiency. This role involves managing customer service teams, ensuring customer satisfaction, and developing strategies to improve service delivery.

What is Manager Service Delivery Skills Required?

• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making skills
• Ability to manage multiple projects and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of relevant software and technologies
• Ability to work in a fast-paced environment

What is Manager Service Delivery Qualifications?

• Bachelor’s degree in Business Administration, Management, or related field
• 5+ years of experience in customer service or related field
• Proven track record of successful customer service delivery

What is Manager Service Delivery Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant software and technologies
• Knowledge of customer service metrics and KPIs

What is Manager Service Delivery Experience?

• 5+ years of experience in customer service or related field
• Proven track record of successful customer service delivery

What is Manager Service Delivery Responsibilities?

• Develop and implement customer service strategies and initiatives
• Monitor customer service performance and identify areas of improvement
• Manage customer service teams and ensure they meet customer service standards
• Develop customer