Client Service Delivery Manager
By Rockwell Search At Denver, CO, United States
• Build client relationships with strategic clients at Regional Management and C-Suite Director level.
Ideal candidates will have the following skills and experience;
• Excellent interpersonal and communication skills, to build and maintain relationships with clients.
• Being the client advocate across the business globally.
• Responsible for the creation and upkeep of a Client Portfolio Executive Summary
• Understand the contractual agreement from a services provided and commercial standpoint.

Are you looking for an exciting opportunity to lead a team of service delivery professionals? We are looking for a Manager Service Delivery to join our team and help us deliver exceptional customer service. As Manager Service Delivery, you will be responsible for overseeing the day-to-day operations of the service delivery team, ensuring that all customer requests are handled efficiently and effectively. You will also be responsible for developing and implementing strategies to improve customer satisfaction and service delivery. If you are a motivated and experienced leader, this is the perfect role for you!

Manager Service Delivery job is responsible for ensuring that customer service delivery meets the highest standards of quality and efficiency. This role involves managing customer service teams, ensuring customer satisfaction, and developing strategies to improve service delivery.

What is Manager Service Delivery Skills Required?

• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making skills
• Ability to manage multiple projects and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of relevant software and technologies
• Ability to work in a fast-paced environment

What is Manager Service Delivery Qualifications?

• Bachelor’s degree in Business Administration, Management, or related field
• 5+ years of experience in customer service or related field
• Proven track record of successful customer service delivery

What is Manager Service Delivery Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant software and technologies
• Knowledge of customer service metrics and KPIs

What is Manager Service Delivery Experience?

• 5+ years of experience in customer service or related field
• Proven track record of successful customer service delivery

What is Manager Service Delivery Responsibilities?

• Develop and implement customer service strategies and initiatives
• Monitor customer service performance and identify areas of improvement
• Manage customer service teams and ensure they meet customer service standards
• Develop customer