Manager Of Retail Service Delivery
By Alo Yoga At , Beverly Hills $120,000 - $160,000 a year
Experience with project management and process improvement methodologies.
Develop and maintain strong relationships with store management, vendors, and other stakeholders.
Provide ongoing coaching, training, and performance management for the IT Retail Support team.
A minimum of 2 years in a leadership or people management role.
Proficient in Microsoft Office Suite and retail management software.
Oversee and manage the IT Retail Support team, ensuring high levels of customer service and timely resolution of support tickets.
Senior Relationship Manager, Collections Service Delivery
By SoFi At Charlotte, NC, United States
Excellent organizational and time management skills
Knowledge of bankruptcy and probate receivables management
Lead/partner with vendors to achieve performance targets, manage overall quality and customer experience, and continuously drive process improvements
Perform all other duties as assigned by management
5+ years’ experience in student loans operations with strong knowledge of collections
5+ years’ experience managing complex vendor relationships
Technical Service Delivery Manager - Cybersecurity
By Stratascale – An SHI Company At Charlotte, NC, United States
Excellent project management skills, with the ability to effectively plan, organize, and execute cybersecurity projects, ensuring timely and successful delivery.
Allocate and manage resources effectively, ensuring optimal utilization of skills and expertise within the team to meet project demands.
Define project scopes, objectives, and deliverables in consultation with clients, ensuring alignment with their business goals and regulatory requirements.
Conduct periodic performance evaluations of team members, providing constructive feedback, recognizing achievements, and identifying opportunities for skills enhancement.
Stay abreast of relevant industry certifications, maintain personal expertise, and encourage team members to pursue professional development opportunities.
5+ years experience in managing and delivering cybersecurity services or projects, preferably within a consulting or professional services environment.
It Manager, Service Delivery
By Feld Entertainment At Ellenton, FL, United States
A minimum of 8 years of experience in IT service management, with a proven track record of delivering high-quality services
Strong leadership and team management skills, with the ability to delegate effectively and drive high performance
Knowledge of IT service management frameworks and best practices, such as Service Desk operations
Any other duties as assigned by management.
Strong knowledge working with Managed Service Providers
Manage risks associated with service delivery, implementing mitigation measures as necessary
Vp – Service Delivery (Gre/Infrastructure)
By Moody's Corporation At Charlotte, NC, United States
Experience managing a Program and Change Management
5+ years of project management experience in a related industry, specifically with technology infrastructure and Infrastructure integration
Project management, Process Improvement or Quality certifications required
Continuously improve project management methodologies used within Moody’s TSG.
Oversee/manage all phases of projects from initiation to closure with full adherence and alignment with Moody’s internal project management framework.
Manage escalations, project/scope/requirement changes, and RAID logs to ensure adequate attention to impediments with potential impact to time/quality/resources.
Delivery Manager Jobs
By Allegis Group At Jacksonville, FL, United States
Strong technical project management and/or leadership skills including the ability to plan, organize, and steer activities
Management responsibility for the team, including hiring, leadership, development, and accountability for performance.
Professional development opportunities, including training and continuing education
Minimum of 10 years of Information Technology experience required
Minimum of 5 years of leadership experience
Experience training and mentoring others
Delivery Manager Jobs
By FIDELITONE At Bradenton, FL, United States
Detail-oriented, analytical problems solver with excellent project management skills and ability to multi-task in a demanding environment.
Partners with local management in the recruitment and development of personnel
Partners with local management in vendor selection of delivery teams
Partners with local management in communicating customer specifications to delivery teams
Knowledge of relevant policies, practices and procedures and requirements / standards.
A minimum of an associate’s degree with 5+ years relevant furniture home delivery experience, or a combination of education and experience.
Senior Manager, Credit Card Member Service Delivery
By SoFi At Charlotte, NC, United States
5+ years of experience in credit card operations, project management, or related field.
Excellent project management skills, including the ability to develop and maintain project plans, status reports, and timelines.
Experience with budget management and unit cost economics
Knowledge of workforce management and capacity planning
Excellent time and project management skills with an ability to work collaboratively in a fast-paced environment
Strong knowledge of credit card processing systems, regulatory requirements, and industry best practices.
Senior Manager, Credit Card Member Service Delivery
By SoFi At Jacksonville, FL, United States
5+ years of experience in credit card operations, project management, or related field.
Excellent project management skills, including the ability to develop and maintain project plans, status reports, and timelines.
Experience with budget management and unit cost economics
Knowledge of workforce management and capacity planning
Excellent time and project management skills with an ability to work collaboratively in a fast-paced environment
Strong knowledge of credit card processing systems, regulatory requirements, and industry best practices.
Service Manager Jobs
By Canteen At , Hollywood, 33023, Fl $52,000 - $58,000 a year
Requirement: Management/supervisory experience, team player, analytical & organizational skills
Associates at Canteen are offered many fantastic benefits.
Both full-time and part-time positions offer the following benefits to associates:
In addition, full-time positions also offer the following benefits to associates:
We are hiring immediately for a SERVICE MANAGER position.
Reports to: District Operations Manager
It Delivery Manager Jobs
By Publix At , Lakeland, 33801, Fl $147,810 - $223,015 a year
Experience with human resource management, including knowledge of team dynamics, team building concepts, and human resource policies
Bachelor’s degree in Computer Science, Business Management, Engineering, or other analytical disciplines or equivalent work experience
Basic knowledge of financial management and budgeting
Provide communication and escalation to IT and business area management on critical incidents and problems
Ability to communicate verbally and in writing with all levels of management and thrive in a cross-functional environment
Manage metrics reporting and analysis of in-store transactions, including item inventory ledger transactions
It Delivery Manager – Support Manager
By Publix At , Lakeland, 33801, Fl $147,810 - $223,015 a year
Experience and knowledge of problem management, change management, and other I/S processes
Experience with human resource management, including knowledge of team dynamics, team building concepts, and human resource policies
Bachelor’s degree in Computer Science, Business Management, Engineering, or other analytical disciplines or equivalent work experience
Basic knowledge of financial management and budgeting
Provide communications and escalations to IT and business area management for critical incidents and problems
Ability to communicate verbally and in writing with all levels of management and thrive in a cross-functional environment
Service Manager Jobs
By MONTANA RESOURCES At , Columbia Falls, Mt $100,000 - $110,000 a year
Minimum of 5 to 10 years of previous heavy equipment maintenance and/or management experience
Personal accountability and self-management to prioritize and complete all tasks required of the position.
Meet with Branch Manager and Corporate Service Manager regularly to review the status of the Service Department
Other duties as assigned and directed by the Branch Manager and Corporate Service Manager
2 or 4-year technical degree or equivalent experience
Must have excellent verbal and written communication skills.
Client Service Delivery Manager
By Rockwell Search At Denver, CO, United States
• Build client relationships with strategic clients at Regional Management and C-Suite Director level.
Ideal candidates will have the following skills and experience;
• Excellent interpersonal and communication skills, to build and maintain relationships with clients.
• Being the client advocate across the business globally.
• Responsible for the creation and upkeep of a Client Portfolio Executive Summary
• Understand the contractual agreement from a services provided and commercial standpoint.
Service Delivery Manager Jobs
By orangepeople At United States
Proven continuous improvement analytical experience including strong project management and reporting capabilities.
5+ years of service delivery/project management experience, ideally with Big Five/large consulting firms.
Become a trusted advisor at multiple levels of management.
Discuss new business and change management which includes any staffing changes and leveling.
Standard project management tools (e.g., MS Project, Asana, etc.).
Provide status reports to OP Account Management as requested.
Manager It Service Delivery
By PSEG At , Newark, 07101 $109,100 - $181,500 a year
Experience in system implementation and change management processes
Support Organizational Change Management and Continual Service Improvement initiatives
Product backlog understanding and management
Presides over design configuration decisions to ensure a seamless user experience that aligns with the platform design strategy
Solid analytic and problem-solving skills with excellent written and verbal communication skills
Proven experience leading Agile development teams
Service Delivery Manager, Influencer Marketing
By GRIN Technologies Inc. At , Bend $62,000 - $68,000 a year
Project/Account Management experience a plus
Experience collaborating with internal teams and remote team members
Develop, manage, and execute a project plan for identified customers, which aligns with their business goals
Own a positive customer experience and be accountable for delivering customer value
At least 2 years of influencer marketing experience
1-2 years of experience in front-line, customer-facing roles
Delivery Manager Jobs
By Walsh Employment At Maryland, United States
PBM certification (Pharmacy Benefits Manager) would be a HUGE plus
Have large Project Management leadership experience
Soup to nuts Operations Management (i.e. Call Centre, Fulfilment etc.)
Be adept at Knowledge managed healthcare pharmacy operations, supporting application solutions, a retail point-of-sale prescription/pharmacy system
PMP certification is a plus, not a requirement
Health and Welfare Benefits Retirement Savings
Service Manager Jobs
By Campers Inn RV At , Conway, 29526 $70,000 - $90,000 a year
Responsible for thorough knowledge of management company policies
Ongoing career development opportunities: Specialized job training, certifications, and professional development, and assistance in continuing education
Excellent communication and managerial skills
Minimum of two years of experience in an automotive or RV service department is preferred
Knowledge of federal, state, and local regulations that affect the daily operations of the organization
Life Insurance (Basic, Supplemental, Spouse, and Child available)
Manager Of It Operations And Service Delivery
By Forgotten Harvest At Oak Park, MI, United States
Manage the onboarding and offboarding of FH staff including identity management, building access control, workspace technology, telephony, MS O365/Teams, and SharePoint
Assist with Forgotten Harvest’s Digital Transformation and IT Strategic Plan; manage small to medium scale technology projects
Manage the building systems including security, door/gate access control, surveillance, digital signage, temperature control systems
Proven experience as an IT Generalist with hands on capability in networking, cyber, desktop, coding, MS O365/Teams
Advanced skills in workflow, Power BI, Power Automation desirable
2-4 years’ experience working with multimedia teleconference rooms, projectors and sound systems; understanding of digital signage systems
Recon Service Manager Jobs
By Tricolor Auto Group At , $65,000 - $100,000 a year
4-5 years’ experience at a major franchise dealership as a service writer or service supervisor
1-2 years’ supervisory experience in the automotive industry
Strong computer skills (Outlook, Excel, Word)
Recon Service Manager - Aurora, Illinois
2175 E NEW YORK ST, AURORA, IL
Pay - $65,000 to $100,000 annually + bonus
Service Manager Jobs
By Legacy Equipment At , Kennett
Schedules and assigns jobs and work areas to employees in the service department according to their skills and knowledge
May participate in Service EDUCATE Training programs required for the development of skills and knowledge
Executes service department marketing plan with the direction from corporate service manager and marketing manager
Manages recruiting, staffing and employee development activities for employees reporting to this position
Operates and maintains vehicles, tools and equipment required to perform job responsibilities
Maintains knowledge of John Deere and competitive products
Service Manager Jobs
By LCOR Incorporated At , Brooklyn, 11224 $48 an hour
Working knowledge of HVAC, plumbing, electrical, fire protection, and energy management systems, including experience with renovation oversight.
At least 3 years maintenance experience in residential community management, and at least 1 year of supervisory experience.
Experience using Yardi or other Property Management Software.
Interested candidates should possess the following skills, experience and qualifications:
Outstanding communication skills, both written & verbal.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Manager Service Jobs
By Boyd CAT At , Evansville, 47711 $101,832 a year
Management/Supervision experience in business operational procedures normally gained through five to seven years of management/supervision experience
Excellent interpersonal skills, and written and verbal communication skills
Good working knowledge of computers, spreadsheets, word processing programs
High school diploma required, college degree preferred
Willingness to learn, be trained, and coach
Analyze, interpret and monitor operating procedures and results; identify and correct inefficiencies and cost control deficiencies
Service Delivery Manager Jobs
By CompuCom Systems, Inc. At , Acworth, 30102
Previous supervisory or management experience good.
Schedules work assuring team is staffed and prepared to handle the workload and maintain SLA’s-OLA’s, monitors team’s delivery, quality, and utilization.
Duties include creating or maintaining operation policies, KPI’s, work schedules, quality assurance, cost analysis, reporting, business continuity planning, testing, and execution.
Ability to multitask and deal with stressful situations, work independently with limited supervision.
Understanding of field dispatch and IT concepts is very helpful.
Ideally the candidate is local to one of the primary team locations.
Service Manager Jobs
By Iowa Workforce Development At Lake City, IA, United States
Management and sales experience preferred
Assist with store inventory management
Answer incoming calls and manage customer inquiries
Previous tire experience strongly preferred
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Service Manager Jobs
By Tesla At , Rocklin, 95677
Educational experience: Bachelor’s degree or equivalent professional experience.
Leadership experience: Experience leading teams and managing a diverse group of roles and responsibilities.
Professional experience: Prior leadership experience in a service-focused industry. Automotive expertise is not required.
Be a leader and a team-player.
Be strategic and proactive. You must think and plan ahead to give your team the tools they need to be successful.
Be self-aware, flexible and open-minded.
Service Delivery Management Jobs
By HP At , Spring, 77389
Medium level of planning, project management and change management skills. Project and change management training and certification as appropriate.
Typically 8+ years to establish proven track record in Service Business Management.
In-depth knowledge of company organization and policies, HPS services offerings, end to end processes, tools, and routes to market.
Utilizes in-depth understanding of customer business and complex requirements to develop business case, validate the solution, and demonstrate services added value.
Utilizes technical and business skills to lead complex cross- functional activities that drive continuous growth of the services business.
Medium to high knowledge of IT and services industry.
Service Manager Jobs
By Shea Apartment Communities At , Alhambra $35 - $40 an hour
Project management skills including planning, organizing, and coordinating tasks.
In conjunction with the Community Manager, participates in the preparation and management of the operating budget and monthly variance reports.
Performs other duties as assigned. Actual job duties and responsibilities may vary depending on the size of the community.
Assigns work orders and reviews safety requirements on each; review with the service technician as appropriate.
Assists in obtaining competitive bids for budgeted maintenance and capital improvements as requested by the Community Manager or Regional Manager.
Makes recommendations to the Community Manager on new technologies, methods, and materials for improving operating costs.
People Service Delivery Manager
By Meta At , Bellevue, 98005 $136,000 - $194,000 a year
Design change management for implementation to drive adoption of new processes or changes
8+ years of experience overseeing one or more service delivery functions (onboarding, offboarding, payroll, benefits, movement etc)
People Service Delivery Manager Responsibilities:
Ensure the team is properly trained and data integrity and compliance requirements are satisfied
Manage day to day relationships with supplier, ensuring delivery of agreed-upon support & SLAs
Experience providing day-to-day oversight of a supplier/vendor(s)
Manager, Design & Delivery Jobs
By ESPN At Bristol, CT, United States
Strong time management and organization skills. Possess the ability to multitask and prioritize workload on a daily basis
Minimum of 7 years project management experience or 5 years Disney project management experience required.
Draft project funding documentation in collaboration with other internal Disney stakeholders for review and approval by senior management.
Lead turn-key project management through all phases of development, from initial analysis through closeout.
Lead project meetings, including project kick-off, weekly status meetings, coordination meetings, and management update meetings.
Corporate Real Estate Accounts Management
Service Manager, Baltimore Owing Mills
By Tesla At , Sterling, 20164
Educational experience: Bachelor’s degree or equivalent professional experience.
Leadership experience: Experience leading teams and managing a diverse group of roles and responsibilities.
Professional experience: Prior leadership experience in a service-focused industry. Automotive expertise is not required.
Attitude and approach is everything. You must:
Be a leader and a team-player.
Be strategic and proactive. You must think and plan ahead to give your team the tools they need to be successful.

Are you looking for an exciting opportunity to lead a team of service delivery professionals? We are looking for a Manager Service Delivery to join our team and help us deliver exceptional customer service. As Manager Service Delivery, you will be responsible for overseeing the day-to-day operations of the service delivery team, ensuring that all customer requests are handled efficiently and effectively. You will also be responsible for developing and implementing strategies to improve customer satisfaction and service delivery. If you are a motivated and experienced leader, this is the perfect role for you!

Manager Service Delivery job is responsible for ensuring that customer service delivery meets the highest standards of quality and efficiency. This role involves managing customer service teams, ensuring customer satisfaction, and developing strategies to improve service delivery.

What is Manager Service Delivery Skills Required?

• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making skills
• Ability to manage multiple projects and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of relevant software and technologies
• Ability to work in a fast-paced environment

What is Manager Service Delivery Qualifications?

• Bachelor’s degree in Business Administration, Management, or related field
• 5+ years of experience in customer service or related field
• Proven track record of successful customer service delivery

What is Manager Service Delivery Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant software and technologies
• Knowledge of customer service metrics and KPIs

What is Manager Service Delivery Experience?

• 5+ years of experience in customer service or related field
• Proven track record of successful customer service delivery

What is Manager Service Delivery Responsibilities?

• Develop and implement customer service strategies and initiatives
• Monitor customer service performance and identify areas of improvement
• Manage customer service teams and ensure they meet customer service standards
• Develop customer