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Lead Support Specialist Jobs

Support Specialist Jobs
By TAMPA HOUSING AUTHORITY At Tampa, FL, United States
Provides Customer Service and data entry duties
Knowledge of THA and departmental rules, regulations
Knowledge of business English, spelling, grammar, punctuation,
Knowledge of modern office practices, procedures and equipment
Performance of Daily duties/tasks/and reports
File loose documents in appropriate files, in accordance with established procedures uniformly
Kingap Support Specialist Jobs
By NYC Careers At , Manhattan $56,821 - $87,034 a year
Confirming eligibility requirements for all KinGAP families by reviewing KinGAP applications, Expenses Agreements, and supportive documentation for accuracy.
Assisting provider agency staff in determining appropriate documentation required to apply for the Kinship Guardianship subsidy.
Liaising with case planners and supervisory staff providing guidance, recommendations, and follow-ups on completing KinGAP packages.
Speaking with internal and external partners regarding the program eligibility, and dispensing information accordingly.
Reviewing Title IV-E eligibility status of children moving toward Kinship Guardianship.
Preparing unit case records for Kinship Guardianship subsidy initiation after guardianship has been awarded.
Support Specialist Jobs
By HoneyBook At San Francisco, CA, United States
3+ years or equivalent experience in a customer support/customer service role
Experience successfully resolving high-touch escalations
Compensation: We offer a competitive salary + meaningful equity to all employees. The salary range for this role is $55,000-80,000.
Strong attention to detail and highly organized
Patience, resilience, customer intuition, and grace under pressure
Support Specialist Jobs
By Yotta Games At El Segundo, CA, United States
4. Maintain and manage game forums, player communities, and email communication to solve player-related issues.
5) Strong communication skills and the ability to adapt quickly.
1) Conversational skills in Chinese a big plus.
2) Experience in customer service in the gaming industry a big plus.
1. Familiarize yourself with the game products operated by our company.
2. Constantly communicate with players in English-speaking regions. Answer players’ questions via online chat and email.
Adjusting Support Specialist Jobs
By Reserv At Atlanta, GA, United States
Strong with time management and prioritization to manage multiple types of tasks and SLAs
Passionate claims support profession who cares about the customer and their experience
Manage a queue of tasks timely and effectively to ensure claims adjusters have the information they need
Manage incoming (electronic) mail and upload to the correct claim
Requires excellent verbal and written communication skills, and a strong attention to detail
Must also have superior organizational skills and the ability to prioritize the workload
Support Specialist Jobs
By NCM Associates At Kansas City, MO, United States
Bachelor’s Degree preferred; however, requirement may be satisfied with equivalent combination of education and experience.
Overall management of anniversary cards for all NCM members.
Assists with new employee training as needed. As such, the associate is knowledgeable and efficient with all responsibilities within the role.
Strong organizational skills, attention to detail and superior multi-tasking abilities.
A minimum of 2 years related work or industry experience.
Knowledge of CRM/databases, Salesforce.com a plus.
Support Lead Jobs
By Five Below At Overland Park, KS, United States
Minimum 1 year of management experience
Ensures all associates and managers are Wowing the Customer through personal contact with customers
Responsible for achieving CSAT score goals provided by the District Manager
Excellent verbal and written communication skills
Responsible for leading Front End Operations
Training the staff on the High Fives of Customer Service
Support Specialist Jobs
By January At New York, NY, United States
Experience working in a remote or hybrid environment
Manage inbound calls, emails, and texts from borrowers with the objective of addressing their account needs.
2 - 3+ years of customer service experience with a proven track record of high performance
Excellent negotiation and problem-solving skills
Experience working in a startup or financial services company
Commuter benefits for your travel to/from the office
Aquaculture Support Specialist Jobs
By Saltwater Inc. At Anchorage, AK, United States
Bachelor’s degree with emphasis on biological science, conservation biology, wildlife management or related fields.
Assist in providing Aquaculture Education and Outreach for the West Coast Region requested by the RAC and the Branch Chief.
Assist in developing aquaculture outreach and education tools, including assisting with a quarterly aquaculture newsletter.
Knowledge of the Endangered Species Act, Marine Mammal Protection Act, Magnuson Stevens Act, and National Environmental Policy Act.
General understanding of NEPA to review and comment on NEPA analyses in accordance with the requirements of NEPA.
Computer skills including basic word processing, spreadsheet creation and manipulation.
Proposals Specialist - Europe Support
By Ora, Inc. At United States
Proactively communicates with BD and management teams throughout the sales cycle.
Bachelor’s degree with 2 years' experience in proposals and RFP budgeting. Years of experience may be considered in lieu of education.
Obtains approvals by reviewing proposal with key stakeholders and managers.
Responsibilities may differ slightly from the above based on specific needs of the business.
What We Look For:Experience needed for the Role:
Strong Microsoft Word and Excel skills
Support Specialist. Jobs
By SWJ TECHNOLOGY At Greer, SC, United States
Performs and coordinates administrative tasks (word processing, document preparation/management and file maintenance as required) related to the daily activities.
Coordinates preparation of records such as agenda, notices, minutes and LOP for department management team weekly meeting.
Maintains time administration for management.
Supports management to maintain target achievement and task completion as assigned.
Knowledge and experience in organizational processes (budget, headcount)
Monitors and communicates to managers deviations on Budget Variance reports, forecasting reports, and SAP activities for TX.
Support Specialist Jobs
By Holder Construction At Atlanta, GA, United States
Provide technical support via phone, remote desktop and in person
Up to 3 years of experience in related field
Associate degree or greater in related field, or relevant industry experience
Excellent written and verbal skills
Assist with additional projects as needed
Technologies you will support include: Office 365, Microsoft Office, Bluebeam, Printer/Copiers, LAN/WLAN, Windows 10, MacOS, Egnyte, Intune, iOS, Android, Zendesk, Docusign
Support Specialist Jobs
By Holder Construction At Charlotte, NC, United States
Provide technical support via phone, remote desktop and in person
Up to 3 years of experience in related field
Associate degree or greater in related field, or relevant industry experience
Excellent written and verbal skills
Assist with additional projects as needed
Technologies you will support include: Office 365, Microsoft Office, Bluebeam, Printer/Copiers, LAN/WLAN, Windows 10, MacOS, Egnyte, Intune, iOS, Android, Zendesk, Docusign
Lead Specialist Sap Support
By Empower At United States
Hands on experience of 2-3 years on SAP Analytics cloud (SAC) and SAP Profitability and performance management (PaPM).
Strong techno functional experience in one or more functional areas including Finance.
Continually develop SAP solution core skills and bus. knowledge based on accumulated exp.
Independently work on new projects and support the existing system. Efficiently coordinate with other technical teams across the finance delivery .
Candidate is expected to have technical hands on with strong leadership skills and expected to participate customer discussion. POC, blueprint design.
Develop plans and deliver results in fast changing business/regulatory environments while leading and developing a team of experiences reporting professionals.
Support Specialist Jobs
By Facebook At Sunnyvale, CA, United States
• Create Business Requirements Document (BRD) for tooling changes.
• 4+ years of experience in Technical Support or Customer Service serving consumers and Enterprise customers.
• Experience in communicating technical content and analytical insights to audiences.
• Experience in using data to influence direction.
• Experience in driving results, motivate, and instill a sense of urgency in others.
• Experience building cross-functional relationships at all levels of the organization.
Support Specialist Jobs
By Truckee Donner Recreation & Park District At Truckee, CA, United States

Work with a great team in the front office for other recreation and parks district. This position focuses on providing outstanding customer service to the community of Truckee and visiting guests. In ...

Support Specialist Jobs
By CANDID At United States
Proven experience in a customer support or customer service role, preferably within the fintech industry or mortgage-related field.
Strong problem-solving and troubleshooting skills, with the ability to think quickly and multitask
Empathetic and patient approach to customer interactions, ensuring a positive customer experience even in challenging situations.
Serve as the frontline support for clients, addressing their inquiries, concerns, and technical issues through various channels, including email and phone
Investigate and resolve customer issues promptly, independently and efficiently
Document and track customer interactions and resolutions in our CRM system to maintain accurate and comprehensive customer records.
Contract Support Lead Jobs
By PRS Americas At Columbus, Ohio Metropolitan Area, United States
Assists in the month-end closing process including journal entries, reconciliations, etc.
Support the Business Unit forecasting process.
If you are interested, please apply or reach out for a for a confidential chat!
Support Specialist (Tcs) Jobs
By Finvi At United States
Amazon Web Services experience and certifications preferred
Analytical troubleshooting & complex problem-solving skills
Technical aptitude and ability, including knowledge of SQL
Networking experience (TCP/IP, DNS, RTP, NFS, SNMP)
Experience with experience in debt collections industry a plus
Ability to manage competing priorities in a fast-paced environment
Support Specialist - Biotechnology
By Sino Biological, Inc. At Houston, TX, United States
Support sales work by pro-actively engaging project managers and sales reps in conversations
Working knowledge of Microsoft Word, Excel, and Outlook
Experience as a Sales and/or Customer Service Associate is a plus
Provide fast and accurate answers to external and internal customers’ inquiries involving order status, products, price, and inventory.
Maintain a work log recording data from customer activities
Monitor market performance and internal operational efficiency by analyzing key stats from recorded customer activity data

Are you looking for an exciting opportunity to make a real difference in the lives of others? We are looking for a Lead Support Specialist to join our team and provide top-notch customer service and technical support. You will be responsible for troubleshooting customer issues, providing solutions, and helping to ensure customer satisfaction. If you are a motivated problem-solver with excellent communication skills, we want to hear from you!

A Lead Support Specialist is responsible for providing technical support and customer service to customers and employees. They are the primary point of contact for technical issues and are responsible for troubleshooting, resolving, and escalating customer inquiries.

What is Lead Support Specialist Skills Required?

• Excellent customer service and communication skills
• Ability to troubleshoot and resolve technical issues
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively

What is Lead Support Specialist Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in a technical support role
• Experience with customer service and technical support
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols

What is Lead Support Specialist Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service and technical support
• Knowledge of troubleshooting and problem-solving techniques

What is Lead Support Specialist Experience?

• 5+ years of experience in a technical support role
• Experience with customer service and technical support
• Experience with troubleshooting and resolving technical issues

What is Lead Support Specialist Responsibilities?

• Provide technical support and customer