Knowledge Base Manager Jobs

Knowledge Management - Understand program/process details, create support responses, obtain feedback on article quality, and make changes as necessary.

Bachelor’s degree in Human Resources, Business Management, related field, or equivalent work experience.

5+ years of experience in content curation, authoring and management.

LumApps, Adobe Experience Manager (AEM), or similar content management experience preferred.

Experience with ServiceNow, Workday, Jira, or other case management platform.

Advanced experience with LumApps, Adobe Experience Manager (AEM), or similar content management platforms.

Understanding of Knowledge Management Systems

Drive collaboration and change management to help teams adapt to new ways of working.

Experience creating content to drive digital engagement via video, social, etc.

Experience in supporting innovation in a large global enterprise

Enjoy working with a diverse team and internal/external customers around the world Minimum Requirements for Position

3+ years’ experience working global, highly matrix organization

Bachelor’s degree or four or more years of work experience.

Six or more years of relevant work experience.

Two or more years of experience in marketing strategy, general strategy, consulting, or similar experience.

Experience in strategic thinking with being able to analyze data to make appropriate process/business decisions/recommendations and shape strategy.

Experience in analyzing marketing, industry trends, and the ability to find opportunities for Verizon Value Marketing growth based on this research.

Experience in supporting executive-level communications in a rapid-paced environment.

Proven experience 3+ years in knowledge management, content management, or information organization, preferably in a corporate setting.

Bachelor's degree in Information Science, Knowledge Management, Library Science, or a related field.

Shifts Available: Days- 8 hours. 40 hours/week

Hours/Days: 8am – 5PM; Monday - Friday

Drive solutions that focus on increasing core skills, capabilities, and proficiency for our engineering teams

Experience building strong relationships with stakeholders and effectively manage expectations

Create and deliver new manager training

Excellent verbal, written, presentation, and facilitation skills

Deep knowledge of adult learning principles and instructional design methodologies

Experience analyzing data and using it to drive decisions and improvements

Two or more years of People Management experience

Ensure Field Service Managers are executing their role responsibilities according to

Previous experience as Field Service Manager

Attendant training and maintain qualifications.

High school education or GED equivalent.

Possess strong communication skills with the ability to articulate company and

Professional composure and interpersonal skills, while having a strong voice on the subject of Knowledge Management

Proven time management and organizational skills

Experience with scientific approaches to classification of knowledge and systems (eg. some exposure to taxonomies in biology)

We also offer commuter benefits (pre-tax contributions for public transport)

Work with engineering to systemize knowledge so it is useful for automated systems, and help guide knowledge tooling development

Intermediate to advanced subject matter knowledge in luxury fashion / resale information sources

Commercial Operations Manager | REMOTE with travel | $135k - $150k base + bonus

Are you an Operations Manager with experience in the energy industry?

3+ years of experience negotiating equipment supply contracts in the energy industry

Experienced with the sale of equipment such as batteries, transformers, and inverters

Competitive salary based on experience

Do you have at least 3 years of experience negotiating equipment supply contracts?

Project management experience a plus

5+ years of experience in content curation, authoring and management of content

Experienced working with HR digital content management within ServiceNow preferred

Defines and manages knowledge content governance including content creation, review, publication, and retirement

Manages tier 0 service level agreements and other metrics while providing outstanding employee and manager experience

Knowledge of Human Resources practices and experienced translating HR concepts into knowledge articles

High School or GED (General Education Diploma) required

1+ years of general work experience

1+ years previous sales experience preferred

Food/beverage industry experience a plus

Strong attention to detail and follow-up skills

Excellent planning and organization skills

You have 5+ years of experience in Marketing or adjacent fields, ideally with some experience in product innovation.

Harry’s Sr. Brand Manager, Base Business, Shave, Shave Prep and Skin

Help bring to life a clear and compelling Base Business vision for H’ US

Own the 4Ps (positioning, pricing, packaging, promo) for all products in our current portfolio

Use consumer insights to define distinct commercial innovation that continues to separate H’ from the competition

Drive demand generation for the brand with marketing campaigns

3+ years Project Manager experience

Manage day to day operations of project

Multi-family experience required (ground up or renovation)

Assist in Preconstruction & Construction efforts

Develop cost effect plan & schedules

Work directly with Superintendent on jobsite

1+ plus years of experience in a Project Management role working with commercial-scale solar projects

Are you a Solar Project Manager with experience working on commercial or community-scale projects?

Manage and oversee field operation and engineering processes and procedures.

Experienced working in an EPC setting, overseeing subcontractors

Competitive salary based on experience

Commercial Project Manager | HYBRID | $130k - $150k base + bonus

5+ plus years of experience as a Project Manager working on solar projects 10MW+ including ground mount projects

Are you a Solar Project Manager with experience working on utility-scale projects?

Manage schedules and budgets for multiple projects under construction, providing oversight of EPC contractors and suppliers.

Experienced working in an EPC setting, overseeing subcontractors

Competitive salary based on experience

EPC Project Manager | 50%+ travel | $130k - $150k base + bonus

Proven experience (3+ years) in ski resort operations or a similar role, with a demonstrated track record of successful management.

Bachelor's degree in business administration, hospitality management, or a related field (preferred but not required).

Supervise the bar/lounge area, ensuring smooth operations, maintaining inventory of beverages and supplies, and delivering exceptional guest experiences.

Manage guest services and customer relations including Shred School organization and scheduling.

Develop and implement strategies to enhance the overall guest experience and maximize revenue opportunities in all aspects of the base area.

Ensure all base area departments are well coordinated and communicate properly to ensure a seamless guest experience across the resort.

Preferred: experience in Knowledge Management programs that enable the successful integration of business units and organizations.

5+ years leading Knowledge Management programs within a professional services organization; consulting organization background preferred

Managed a successful knowledge management program at scale

Proven experience with business process improvement and content management initiatives

Manage and maintain Knowledge governance / ownership

With Legal and other appropriate advisors, manage and maintain content management cycle

Lead the management and development of our short-term and long-term sales and demand planning processes with strong organizational skills

Partner with finance and revenue management to assess and make recommendations for price pack architecture and promotional plans

Strong organizational and project management skills

Develop the category management strategy to grow Primal Kitchen with our retailers and consumers including sales stories and category presentations

Collaborate with marketing- sales- innovation- operations- and finance to understand and manage shifts to meet customer demand

Partner with portfolio management- innovation- sales- and marketing to deliver and communicate a 360 plan

8+ years of experience in investment management operations

Working knowledge of GAAP and/or experience working in portfolio or fund accounting

Experience with SS&C Advent Geneva and basic SQL skills preferred

Tons of growth within the department

Good work environment and culture

Develop and implement accounting standards and controls that support the accounting policy

Conduct audits to find articles that need to be archived or combined with other articles to maintain a manageable knowledge base.

2 years of experience in technical writing, content creation, and/or knowledge base writing

2 years of experience utilizing Zendesk, Salesforce, or similar knowledge base tools

Responsible for writing, editing, and updating customer-facing knowledge base articles for multiple products.

Act as a subject matter expert for your products on the Customer Education team and other teams as needed.

Sound decision making and organizational skills