Base Manager- Atlanta Jobs

United States, Georgia, Atlanta

Inflight Services

18-Aug-2023

Ref #: 22271

How you'll help us Keep Climbing (overview & key responsibilities)

The Base Manager is responsible for developing and mentoring Field Service Managers along

with supporting the day to day base operation. In-Flight Service is seeking individuals who

have demonstrated leadership experience and possess a high level of motivation to achieve

exceptional results. The successful candidate will lead a diverse team of merit leaders to

support, engage and develop Flight Attendants. The candidate must role model Delta’s core

values and uphold The Rules of the Road.

Key Responsibilities:

• If not already Flight Attendant qualified, must successfully complete initial Flight
• Support the execution of IFS and corporate initiatives by ensuring direct reports
• Allocation for staffing.
• Travel required.
• Relations for a diverse workforce.
• Ensures safety awareness and compliance throughout workplace.
• Collaborate with leader to reconcile base operating plan along with base resource
• Effectively engage and support local Employee Involvement Group (EIG).
• Attendant training and maintain qualifications.
• Develops both strategic and tactical plans that create a safety-conscious
• Not limited to Safety, Operating Budget, Customer NPS, Employee Satisfaction and
• Transparent communication.
• Provide mentorship, leadership development and maintain positive employee
• Must be willing and able to work nights, weekends and holidays to support a 24/7
• Global operation.
• Execute full onboard Flight Attendant duties as required.
• Build trust and respect with Flight Attendants and merit team via open channels of clear and
• Ensure Field Service Managers are executing their role responsibilities according to
• Understand the “why behind the what” and expected outcomes.
• May act as a liaison at station level, cross divisional meetings representing IFS.
• Established Standard Operating Procedures and driving system consistency.
• Environment resulting in employee safety and well-being
• Execute base strategies and tactics to achieve critical metrics which include, but are
• Leadership Development.

What You Need To Succeed (minimum Qualifications)

• Proficient in use of standard Microsoft Office applications.
• High school education or GED equivalent.
• (If transferring internally) Must be performing satisfactorily in present position.
• Experience collaborating and influencing others to drive change.
• Division initiatives to educate and motivate employees.
• Able to prioritize multiple tasks in a fast paced, dynamic environment.
• Possess strong communication skills with the ability to articulate company and

What Will Give You a Competitive Edge (preferred Qualifications)

• Two or more years of People Management experience
• Three years of In-Flight Service or Delta experience
• Bachelor’s degree or 5+ years equivalent work experience
• Previous experience as Field Service Manager
• Experience in dealing with a wide variety of operational and safety situations