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Inside Customer Support Representative Jobs in Union, Arkansas

Senior Customer Support Representative
By ResMed At United States
Stay abreast of current technology in products, design changes, and new products offered. Share knowledge with other team members.
Minimum of 3 years experience using Salesforce, or similar, to manage and escalate support cases.
Experience working in a remote workforce.
Stay abreast of software releases and new features. Share knowledge with other team members.
Minimum of 3 years experience in application support, SaaS customer support, or call center environment, providing software support to external customers.
Extensive knowledge of customer support best practices.
Inside Sales Support Representative
By Kelly At United States
Support and manage day to day customer requests
Internal sales support to customers/distributors
Consolidate customer and market reports
Prepare monthly sales flash reports and distribute
Work closely with commercial/technical/supply chain/customer service functions
Associate's Degree (required), Bachelor’s Degree (preferred)
Representative 2, Customer Support Jobs
By RITE AID At United States
Provide friendly, engaging experiences through verbal and written communication for every customer interaction striving for first contact resolution.
Engage and educate customers on all Wellness+ loyalty programs, promotions and customer specific offers.
H.S. Diploma or General Education Degree (GED) required.
Research and resolve complex customer situations
Maintain phone and web queue availability as required to meet service standards.
Verify customer records for accuracy and update as necessary.
Ecommerce Customer Support Representative
By MultiplyMii At United States
Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts
2+ years of experience in customer service
Experience in Amazon Seller Central
Excellent verbal and written communication skills and professional demeanor
Display a high level of interpersonal skills
Good customer service and problem-solving skills
Customer Support Representative // Ft
By Delta Ghost Tactical At United States
2-3 years related to record management experience
Experience in managing work through a case/ticketing or online document management system
Ensure records are uploaded and maintained appropriately in all document management applications
Knowledge of human resources and legal requirements related to record retention
Ability to manage multiple tasks at once.
Manage and track the delivery of physical and digital files to and from other department or vendors
Customer Support Representative Jobs
By Insight Global At United States
Employee benefits/provider services experience, healthcare, insurance
1-year Call center customer service experience (high volume environment) or hospitality/retail customer service experience
Comfortable in a fast-paced/high volume environment
Minimum internet speeds: 25 MB download speed and 3 MB upload speed (as measured by speedtest.org)
Customer Support Representative Jobs
By The Intersect Group At United States
• Using customer relationship management (CRM) tools to catch and record customer details and purchasing history/trends
Experience working on a team and using chat to communicate
• Investigates and optimizes a solution’s fit to the requirements of the customer.
• Manage a dedicated que to field consistent inbound calls
• Proactively manage and follow-up on leads
Customer and team communication through a chat tool
Inside Sales/Customer Service Representative
By Deluxe At United States
Understands the client’s needs and offers a solution by matching product features and benefits to their pain points.
Office 365, Microsoft office skills
Possess strong follow up skills
Builds rapport with clients, team members and leadership
Takes a consultative approach and puts customer’s needs first
Takes accountability for their actions, progress and results
Customer Support Representative Jobs
By Next Level Support Centers At , Murfreesboro, 37129, Tn $12.50 - $13.25 an hour
We are looking for a professional and responsibile individual with 1-3 years of experience in customer service. Inbound call experience preferred.
You must be dependable and meet all attendance requirements.
This is a work-from-home position open in Middle Tennessee
You must be able to utilize and navigate multiple systems simultaneously.
You must be able to maintain adaptability through changes or updates within the business structure.
You must meet and exceed Company policy and Client performance metrics.
Customer Support Representative Jobs
By Instructional Empowerment At Blairsville, PA, United States
1-3 years of experience of the same or similar position
Here’s the schedule you’ll work and the total compensation & Benefits package:
Updating contact information for accounts.
Escalate customer inquiries when needed.
Responsible for inbound and outbound calls with customers.
Responsible for technical support including but not limited to password resets and system navigation.
Customer Support Representative L2 (Seasonal)
By SupportNinja At Austin, TX, United States
Experience using and updating a Knowledge Management System
Experience using a CRM system or similar tool to manage customer interactions.
Write at least ten informative and accurate weekly knowledge base articles to help customers solve their problems.
Sees tasks through to completion and offers support as needed
Previous experience in customer support, preferably in a SaaS company.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Customer Support Representative Jobs
By Linden Lab At Duluth, GA, United States
6 months of experience in customer facing environments (retail/support) or a related field; experience in the gaming industry is a plus.
Excellent verbal, written and listening communication skills
High school diploma, some college preferred, but we will consider candidates with a higher level customer facing work experience only.
Hybrid in-office and work-remote role
Effective and thoughtful responses to customer inquiries regarding billing, product features, and account access via telephone and support ticket
Partnership with other Customer Support team members to collaborate to address sensitive customer issues
Customer Support Representative 2 Jobs
By Deacero USA, Inc At Poplar Bluff, MO, United States
Experience with Customer Relationship Management (CRM) software is a plus
At least 2 years of experience in customer service or a related field
Excellent communication skills, both written and verbal
Knowledge of Microsoft Office Suite
Responding promptly to customer inquiries
Communicating with customers through various channels including phone, email, and chat
Customer Support Representative Jobs
By Wisper Internet At Belleville, IL, United States
Adaptable to fast-paced environment & able to prioritize job duties
1+ year customer service experience
This position is eligible for Work from Home
To Hire And Retain Employees Who Exemplify Our Core Values, Wisper Offers
401(k) plan with up to 4% company match
Long & short-term disability insurance
Customer & Sales Support Representative
By LC EXCLUSIVE At Miami, FL, United States
Present, promote and sell products using proven sales techniques to prospective customer
Ability to interact, communicate and negotiate effectively.
Address customer inquiries in a positive, friendly manner.
Collaborate with other departments to develop workable business solutions to customer satisfaction issues.
A high school diploma or GED equivalently.
Internet savvy- Must know how to use the internet
Customer Support Representative Jobs
By Rockbot At Oakland, CA, United States
Excellent time management skills; comfortable multi-tasking
Create an amazing experience for all customers
Excellent written and verbal communication skills
A can-do attitude and amazing problem solving skills
Must be able to work Eastern Standard Time to qualify*
Have upbeat communication on incoming customer emails, calls, and chats regarding billing issues, product problems, service questions, and general client concerns
Customer Support Representative Jobs
By M.Coast Enterprise At Whittier, CA, United States
Desired Skills, Experience, and Qualifications:
Knowledge of our client’s products and staying up to date with any new promotions they may be offering
Other duties within the scope, spirit, and purpose of the job, as requested by management
Requires great customer service skills, sales, and closing skills as well as purposeful follow-up skills
Knowledge of each territory location, community and ability to teach to other Customer Service Associates
2+ years of related experience in customer service
Customer Support Representative Jobs
By Dymax At Torrington, CT, United States
Experience with ERP systems and data entry critical, JE Edwards E-1 preferred
3+ years of experience of customer support in a manufacturing setting
Strong communication and interpersonal skills; great telephone manner
Excellent typing, spelling, proofing, grammar, and organizational skills are critical
Dymax offers its employees attractive salaries
Excellent benefits packages that include
Customer Support Representative Jobs
By ZOLL LifeVest At , Chelmsford
Technical education, job experience or a combination of both required and
Experience working remotely with space for an “at-home workstation” required and
Experience with industry standard applications (MS Office, Internet Explorer, Remote Support Tools, Windows, SQL) required and
Excellent verbal and written skills
Strong analytical and reasoning skills to effectively troubleshoot issues over the phone
Provide customer service and technical support of all Itamar Medical products and services.
Representative 2, Customer Support Jobs
By Rite Aid At , Remote
Provide friendly, engaging experiences through verbal and written communication for every customer interaction striving for first contact resolution.
Engage and educate customers on all Wellness+ loyalty programs, promotions and customer specific offers.
H.S. Diploma or General Education Degree (GED) required.
Research and resolve complex customer situations
Maintain phone and web queue availability as required to meet service standards.
Verify customer records for accuracy and update as necessary.
Inside Sales Support Representative
By IDEXX At , Augusta, 04330
You will provide an outstanding customer experience.
Sales, customer service and/or customer facing experience.
Strong communication skills including written and verbal; strong interpersonal skills with the ability to establish rapport quickly.
Strong organizational skills, especially in a multi-tasking environment.
Understanding of the veterinary diagnostic market and experience in healthcare or scientific industry is a plus.
You will fulfill customer orders for diagnostic products and supplies through multiple channels including phone, fax, & email.

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for an Inside Customer Support Representative to join our team and help us provide our customers with the best possible experience. You will be responsible for responding to customer inquiries, resolving customer issues, and providing excellent customer service. If you have a passion for customer service and a desire to help people, this is the job for you!

Overview An Inside Customer Support Representative is responsible for providing customer service and technical support to customers. They are the first point of contact for customers, and they provide assistance with product inquiries, troubleshooting, and problem resolution. They must be able to communicate effectively with customers and have strong problem-solving skills. Detailed Job Description The Inside Customer Support Representative is responsible for providing customer service and technical support to customers. They must be able to answer customer inquiries, troubleshoot technical issues, and provide solutions to customer problems. They must be able to provide accurate and timely information to customers and ensure customer satisfaction. They must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot technical issues
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Knowledge of computer systems and software
• Ability to multitask and prioritize tasks
• Strong problem-solving skills
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to multitask and prioritize tasks
• Strong problem-solving skills
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of product information
• Knowledge of troubleshooting techniques
Job Experience
• Previous customer service experience
• Previous technical support experience
Job Responsibilities
• Respond to customer inquiries and provide assistance
• Troubleshoot technical issues and provide solutions
• Provide accurate and timely information to customers
• Ensure customer satisfaction
• Maintain customer records and update customer information
• Follow up with customers to ensure their needs are met
• Monitor customer feedback and provide feedback to management
• Assist with product inquiries and provide product information