It Infrastructure And Operations Manager Jobs

Familiar with security best practices, patch management, and common defense systems

Experience with Azure Cloud federation and global syndication of authentication and services

Excellent communication skills to collaborate with other engineering departments on mission-critical projects

Employer-paid Medical, Dental, and Vision benefits

$175 transportation Reimbursement ($100 of this may be used for home internet for remote and hybrid employees)

To be successful in this role you have the following skills:

At least eight years' management/leadership and staff development experience.

Ensuring effective utilization of our service and incident management system-Service Desk

Providing stability and control through change and release management of our systems

College degree in computer science/technology, business administration, or related field; with ITIL and PMP certification preferred. Equivalent experience may be considered.

Building a knowledge base of common customer questions

Managing the teams that perform all changes to the technical infrastructure resulting from changing regulatory, business, project, and/or support requirements

Communicate with management and staff to ensure project implementation and operations

Advise the team with a keen eye for the end user experience and excellent customer service.

Experience working on-prem and in Azure Cloud

Experience working in an agile environment

Oversee the day to day activities of IT infrastructure

Lead by example in an agile environment anchored by core values of collaboration, communication, and trust.

Conduct regular performance reviews and provide coaching and mentoring to team members to promote professional growth and enhance their skills.

Oversee the documentation of software architecture, design specifications, and integration processes to ensure knowledge sharing and continuity within the organization.

Manage the software division's budget and resource allocation to optimize productivity and cost-efficiency.

Experience leading a modern software delivery organization in an enterprise environment.

Experience with Cloud native development

Experience driving and establishing software development delivery that operates in a product -centered agile method

At least 5 years of experience in IT management supporting 200+ users

5+ years of project management experience

5+ years of service delivery management experience

Active Directory & Network domain management experience

Excellent leadership and team management skills

Manage the day-to-day operations of the IT department

Excellent technical skills demonstrated knowledge of emerging technologies and enthusiasm around using technology to solve business problems

Experience working across a broad portfolio of network, application, telecommunications, data integration, and web platform technologies

Experience managing small to medium-sized teams

Strong analytical and problem-solving skills

Supporting data cleanup and collection across various systems (5%)

Ability to work independently and in collaboration with colleagues

- Experience in cybersecurity and IT risk management.

- Manage internal employees, vendors, and contractors for seamless service delivery.

- 8+ years of progressive IT experience.

- Comprehensive network design and architecture knowledge.

- Advanced knowledge of IT infrastructure components.

- Experience with Microsoft Security tools.

Develop, Operationalize, and Mature GMR’s vulnerability management program for all of infrastructure related assets, physical and virtual.

3+ years of direct multi-site management of a national IT operation.

10+ years of progressive experience in managing functions and departments dealing with information technology operations and systems.

Partner with GMR CISO, Applications Leaders, and Audit to ensure successful ITGC pass rates and continuous compliance.

Assist networking and cybersecurity peers with building, testing, and implementing a best of breed business continuity and disaster recovery program.

Responsible for the coordination, facilitation, and consultation with all respective leaders on information systems, communications, and patient business services systems initiatives.

3+ years of experience solving problems, implementing recommendations, and executing business processes

Startup experience where you had to work in a fast-paced, ambiguous environment with constantly changing priorities

Supply chain or logistics experience

Collaborate with cross functional teams to implement recommendations..

Detail-Oriented - You are exceptionally well organized and thorough.

Scrappy - You hustle and you roll up your sleeves to get stuff done.

Follow policies, procedures and budgetary requirements mandated by Central HQ and PRADA USA CORP. in the execution of responsibilities

Multi-task high-level priorities and manage additional responsibilities as assigned.

Partners with the IT management team on strategic technology initiatives and projects to forecast costs, equipment, and resources.

Researches and implements best practices for infrastructure services, including proven infrastructure methodologies, service management processes, and operational support.

Warehouses management to provide high efficiency and productivity for all Operations

Maintain and update all related Infrastructure & Operations component inventory documentation; diagrams and change management processes and procedures.

Knowledge of project management principles and their application to Infrastructure projects and teams.

Strong financial management skills in budgeting, forecasting, and cost control.

Strong leadership and management abilities. Ability to lead cross functional project teams in implementing projects of a complex nature.

Emerging infrastructure and services and technologies having characteristics likely to provide benefit to the efficiency or capabilities of the firm's infrastructure.

Knowledge of SAWS operations: Finance, Human Resources, Customer Service support, Emergency Operations Center.

Strong organizational skills and multi-tasking capabilities and excellent written and spoken communication skills.

Advanced skills and knowledge in building cloud platforms, leveraging public cloud and container ecosystems..

Strong interpersonal skills including excellent written and verbal communication skills; listening and critical thinking; presentation skills, facilitation skills.

Effective problem-solving skills with attention to detail.

Knowledge of networking, compute, storage, IaaS, PaaS solutions, cloud operations, system administration, service desk.

Excellent problem solving, root cause analysis skills.

Prior experience evaluating and implementing “Best in Class” enterprise-wide security solutions.

7 years required experience in gathering requirements from business divisions.

4 years preferred experience in PMP certification is a plus.

Candidate skills and requirements: -

7 years required experience in managing all phases of large and complex technical projects.

7 years required experience with general IT SDLC processes.

7 years required experience in identifying and managing project risks and issues.

Directs the development of an I&O sourcing strategy and provides executive oversight for strategic vendor and partner relationship management;

Develops leaders within the I&O organization and ensures knowledge is shared across the team to facilitate global support capabilities.

Experience and knowledge of overseeing an enterprise-wide Global IT Service Desk.

Introduces innovative, differentiating infrastructure and operations capabilities that enhance our overall competitive advantage and enhance employee productivity;

Creates and aligns an I&O value map by linking targeted business outcomes with the future-state business capabilities required to achieve them;

Defines, develops and manages a comprehensive and integrated ITSM landscape, based on best-practice processes, disciplines and related toolsets;

Manage projects necessary for the maintenance and growth of the department’s services to the business

10+ years of IT experience

5+ years of experience working in a leadership position in an information technology or engineering role, preferably in a manufacturing environment

Experience with system installation, configuration, and analysis

Thorough knowledge of networks and cloud computing

Ability to manage multiple projects across many facilities

Continuously assesses performance, researches, and develops new capabilities, and systematically applies learning and knowledge to the IT Infrastructure department.

Experience managing multiple technology functions, processes, and teams including managing senior technical managers and individual contributors.

Experience managing Outsourced or Managed Service Provider.

Adept at vendor relationship management and customer relationship management.

Experience maintaining compliance with PCI, IT General Controls, and Regulatory requirements.

Experience: Five (5) years of experience managing information technology teams or projects at the type and level of the IT Manager.

Demonstrated leadership and personnel/project management skills.

Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management.

Practice IT asset management, including maintenance of component inventory and related documentation.

Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements.

Four-year university degree or college diploma in the field of computer science and/or 5-7 years equivalent work experience.

Certifications in Cisco, CompTIA Network+ recommended but not required.

Supporting projects like infrastructure, operations, security/access management, network, systems, help desk, IBM/Servers

100% remote, ideally based in Southern California on PST

Full benefits, 401k match, bonus

IT Project Manager focused on the operations and infrastructure side (NOT software or applications or Agile focused)

Mid to senior level of experience

Direct hire – W2 position

Assisting in developing IT policies, procedures, and performance management processes and measures.

Perform team’s personnel activities, including hiring, work assignments, time management, training, evaluations, etc.

Directly manages all infrastructure enhancement and maintenance projects under tight deadlines, driven by user requirements, with budgetary restrictions.

Candidates must currently be permanent in the Computer Systems Manager civil service title.

Supporting the Deputy CIO in overseeing multiple teams, including Network, Server, Help Desk & Tech Support.

Managing the day-to-day IT operations to improve infrastructure costs and end-user satisfaction.