Senior Manager, It Dp Infrastructure And Resiliency Pr Sites

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us

PRINCIPAL OBJECTIVE OF POSITION
Responsible for the Information Technology Infrastructure and Resiliency Services provided to the Puerto Rico Sites. The position is responsible to assure a reliable and sustainable infrastructure service from internal/external providers, including but not limited to: Network, Data Centers, Communication Closets, Audiovisual, Hardware Technical Refresh program management and Cybersecurity related activities for the Puerto Rico sites. The incumbent will be directly responsible for the IT Puerto Rico Business Continuity, Disaster Recovery Plans and overall Resiliency working with the sites and headquarters BC teams. The incumbent will assure alignment of IT and GPS strategies for Sites IT Infrastructure. Will serve as an organizational liaison to Site Facilities, Network, Audiovisual, Printing Services, DXC, Client Services, Business Continuity, Hosting organization, and other Site and HQs teams. This position must comply with all Security guidelines, Environmental Health and Safety regulations and the current Good Manufacturing Practices required by the job function.

MAJOR DUTIES AND RESPONSIBILITIES
1. Lead a standardized Business Continuity process and Reliable Infrastructure Operations for IT at the Puerto Rico sites. Includes Business Continuity Plan, Disaster Recovery Plan, and Resiliency efforts including Cybersecurity activities as well as the preparedness process of all PR Sites for the Hurricane season.
2. Assure a standardized solution for Manufacturing Operations IT Infrastructure working with all BMS HQs teams, such as, Network, Cybersecurity, Engineering and Sites Operations.
3. Manage the sites activities of the Data Center operation in regard to Facilities, Utilities Redundancy, and Site Funding projects for renovation and Business Continuity enhancements.
4. Responsible for the sites Network operational status and asset (wireless/fiber/microwave/routers/switches/servers) condition. Represents IT Global Mfg. and GPS, in order to facilitate technology upgrades and training. Functional liaison between BMS and outsourced services providers (BT/DXC/R2/others) following local government and safety requirements. Responsible to communicate incidents and opportunities to assure optimal operation of PR sites infrastructure.
5. Work with DXC for system assets management, recycling and hardware maintenance cycle. Assure sites Backups including DXC and any other custodian follows cGMP procedures.
6. Assist the Enterprise Cybersecurity Team in site Risk Assessments to evaluate new and existing threats or vulnerabilities at sites represented.
7. Serve as the functional liaison to the End User Services team to facilitate and educate sites population on regards BMS technology solutions, driving people engagement and efficiencies. Manage standardization and operation of sites audiovisual equipment to assure alignment to BMS standard solutions.
8. Provides operational priorities and feedback to the IT Provider Management, End User Services per the in-place IT Operating Model.
9. Interact with Sites Functional Areas Management to assure operational requirements are defined for Digital Capability Management alignment.
10. Provide status reporting, issue and risk management for the IT infrastructure of the Puerto Rico Sites.
11. Works within a team environment with other Technical services functions, including Engineering and Manufacturing Technology to assure all technology acquisitions at the site complies with technical, operational and compliance requirements established by the IT organization.
12. Participates in operational strategic and planning meetings. Coordinate with site leadership, vendors and IT staff to oversee patch management and risk remediation plan.
13. Establishes key performance metrics which monitor and assist the team to understand Information Technology Infrastructure and User services performance that can be used to improve the productivity and quality of the services.
14. Ensures that system documentation such as: requirements, specifications, drawings, qualification protocols and equipment manuals for the installation and operation of infrastructure devices are properly maintained and securely kept.
15. Responsible for the planning and monitoring of Data Back/up and Disaster Recovery related activities.
16. Assist on quality events investigations, CAPA and audit observations processes related Manufacturing/Engineering/Laboratory computerized systems infrastructure.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

COVID-19 Information
To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

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