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Inbound Customer Care Specialist Jobs

Inbound Customer Benefits Advisor
By Gusto At New York, NY, United States
1-3 years of experience in a customer-facing role, bonus points for health insurance / benefits experience
Health Insurance or Benefits experience (even if unlicensed)
Approach problems with a passion for improving the customer experience and reducing operational inefficiencies
Experience in a call-center environment
Provide expertise and guidance to customers to assist customers in decision making or requested changes; resolves questions in a timely manner
Navigate seamlessly between Gusto programs, systems and tools while assisting customers
Inbound Customer Benefits Advisor
By Gusto At United States
1-3 years of experience in a customer-facing role, bonus points for health insurance / benefits experience
Health Insurance or Benefits experience (even if unlicensed)
Approach problems with a passion for improving the customer experience and reducing operational inefficiencies
Experience in a call-center environment
Provide expertise and guidance to customers to assist customers in decision making or requested changes; resolves questions in a timely manner
Navigate seamlessly between Gusto programs, systems and tools while assisting customers
Us Inbound Specialist Jobs
By HSP Group At United States
Project management experience a plus.
Manage domestic and foreign legal entity formation, registration, qualification, and related filings.
3-4 years of legal experience as a corporate paralegal and legal operations manager.
Experience in flexible working/work from home.
Excellent English communication skills, both written and verbal.
Excellent analytical and problem-solving skills.
Customer Care Specialist Jobs
By Go Ape At , Remote
Other tasks as agreed with the customer experience manager.
Skills, Experience and attitude required
To ensure that all activities meet or exceed internal requirements, productivity, efficiency, and quality targets.
Outstanding verbal, listening, and written communication skills with the proven ability to establish and maintain excellent relationships at all levels.
The versatility to reflect our brand and service requirements while utilising a range of communication and software.
To respond to customer feedback and complaints.
Customer Care Office Specialist I
By City of Mesa, AZ At , Mesa, Az $38,504 - $54,360 a year

Description/Duties Customer Care Office Specialist I is responsible for dealing directly with the public, in person, in order to process service requests; receive, tabulate, and balance ...

Customer Care Product Specialist
By Advanced Diabetes Supply At Doral, FL, United States
Manages and maintains moderate call volume per day
We obsess over the customer experience
May perform any additional responsibilities or special projects as required.
Benefits For The Full Time Employees Include
Health, Dental & Vision options
FSA and HSA plan with Employer Contribution
Customer Care Specialist Jobs
By Eduplanet21 At Mechanicsburg, PA, United States

At Eduplanet21 we believe that when teachers succeed, students succeed. We are an educational technology company committed to improving how educators learn and teach through an innovative approach to ...

Customer Care Specialist Jobs
By Eduplanet21 At Pennsylvania, United States
Responding to customer inquiries using thorough product knowledge and creative problem-solving to provide a human, consultative support experience.
If required by job duties, background checks (criminal/education/employment/ reference/credit) will be performed; results must be satisfactory to the company.
Manage simultaneous software implementations for multiple clients
Effectively manage projects and create organized plans that ensure customer success post-onboarding
Successfully balance being an advocate for our customers while understanding our abilities and direction as an organization
Excellent communication skills including active listening.
Temporary Outbound Customer Care Specialist
By American Heart Association At , Dallas, 75219, Tx $16.50 an hour
Exceptional communication skills, both verbal and written, including typing accuracy.
Critical thinking and problem-solving skills.
This position not a match with your skills?
Equipment: Full home office set up provided to you (laptop, monitor, keyboard, mouse, and headset.
Shift: Monday – Friday 8:30am – 5:00pm CT
Make routine outbound calls to thank donors, welcome volunteers, assist with events such as Heart Walk, youth activities or advocacy issues.
Customer Care Specialist - Appfolio Property Manager
By AppFolio, Inc. At United States
AppFolio Property Management software knowledge preferred
Property Management industry knowledge preferred
1+ years of experience working in a remote position preferred
High degree of flexibility and effective time management
Create effortless, joyful, and personalized customer experiences that inspire our customers and their communities to win.
Become an expert in AppFolio Property Manager features, best practices, and common workflows.
Customer Care Specialist - Hybrid
By A.C.Coy Company At Canonsburg, PA, United States
Vendor management/selection/coordination as per account and company requirements
Thoroughly review all authorizations, account requirements, country requirements
2+ years of experience in a responsible administrative, accounting, or customer service role, with experience working directly with customers
Correspond with clients via email and phone quickly and efficiently
Assist corporate executives relocate for overseas assignments
Provide excellent customer service and build positive client relationships
Customer Care Specialist Jobs
By MyPlanAdvocate At , Salt Lake City, 84101, Ut $15 - $16 an hour
High school diploma or equivalent combination of education and experience
Excellent listening and communication skills
Sick time (use it as you need it when you achieve unlimited)
Medical, Dental, Vision, Life Insurance, Learning Reimbursement, and more
Discounts with Hotels, Rental Cars, Entertainment, Attractions, & More!
Ability to prioritize tasks and customer issues in a fast-paced environment.
Customer Care Specialist Jobs
By Trusource H2O Canada At ,
Excellent customer service and communication skills including ability to listen to customers to understand issues and to be calm under pressure
Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel and Outlook). Experience with salesforce.com is a plus
Provide world-class customer service on every customer contact
Field customer inquiries via phone or through electronic inquiries
Exceed customer expectations by quickly and accurately resolving customer issues upon presentation or expedite the issues in accordance with established processes
Handle and resolve customer complaints
Customer Care Specialist Jobs
By PayData Workforce Solutions At Colchester, VT, United States
Strong organizational skills and time management
Strong computer skills with ability to learn Customer Relationship Management (CRM) software applications and other related software
Minimum of 2+ years experience in customer service, sales, or retail
Accurately respond to questions and assist customers with product features, installation, setup, troubleshooting and hardware operations as appropriate
Provide quality technical support service through one-call resolution to establish a long-term customer relation
Assist customers with their billing and payments needs and accepting payments via credit card
Customer Care Specialist - Avail
By Realtor.com At Chicago, IL, United States
Develop a deep knowledge of Avail.co products and services
Deep passion and drive to help others and humanize the customer service experience
At least 2 years experience in customer-facing roles
Experience working with a fast-growth technology company, preferred
Experience in the following tools: Zendesk and JIRA, preferred
Help customers troubleshoot issues of low to medium complexity levels
Specialist, Customer Care Jobs
By Chanel At , Piscataway, 08854, Nj
What Skills Will You Learn? What Experiences Might You Have?
Outstanding and polished communication skills (verbal and written)
Previous customer service/retail experience with direct client interactions
Luxury or hospitality industry experience
Hybrid role (NJ/NY office 3 days x week/ Remote 2 days x week)
Extensive opportunities to learn about CHANEL’s products and services throughout training and continuing education
Training Delivery Specialist, Customer Care
By Dyson At Illinois, United States
Previous experience in remote Customer Service operations environment preferred
Experience in position with moderate travel requirements preferred
Communicate training, cross-training and continuing education opportunities to Training Development staff
Support and collaborate with Repair Experience on any training needs as they become relevant
Self-motivator with strong ability to work independently/remote required
Experience delivering Virtual and E-learning materials
Customer Care Specialist Jobs
By HelloTeam At Madison, WI, United States
Previous experience working from home. (preferred)
Minimum of 1-year Call-Center experience
Minimum of 1-year Escalated Customer Service experience
Ability to communicate effectively in English is a requirement.
Excellent written & verbal skills.
Moderate to advanced computer skills; navigating multiple online applications.
Customer Care Specialist Jobs
By HelloTeam At Salt Lake City, UT, United States
Previous experience working from home. (preferred)
Minimum of 1-year Call-Center experience
Minimum of 1-year Escalated Customer Service experience
Ability to communicate effectively in English is a requirement.
Excellent written & verbal skills.
Moderate to advanced computer skills; navigating multiple online applications.
Cargo Customer Care Specialist
By Southwest Airlines At , Dallas, 75235, Tx From $52,600 a year
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per
Potential for annual Profit-sharing contribution toward retirement - when
Pay amount does not guarantee employment for any particular period of time.

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for an Inbound Customer Care Specialist to join our team and help us provide outstanding customer service. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information. If you have excellent communication skills and a passion for helping people, this could be the perfect job for you!

Overview:

Inbound Customer Care Specialists are responsible for providing excellent customer service to customers who contact the company via phone, email, or other methods. They are expected to handle customer inquiries, provide accurate information, and resolve customer issues in a timely manner.

Detailed Job Description:

Inbound Customer Care Specialists are responsible for providing excellent customer service to customers who contact the company via phone, email, or other methods. They are expected to answer customer inquiries, provide accurate information, and resolve customer issues in a timely manner. They must be able to handle customer complaints and provide solutions to customer problems. In addition, they must be able to provide product and service information to customers, as well as upsell and cross-sell products and services.

What is Inbound Customer Care Specialist Job Skills Required?

• Excellent customer service and communication skills
• Ability to handle customer inquiries and complaints
• Knowledge of company products and services
• Ability to provide accurate information
• Ability to upsell and cross-sell products and services
• Ability to work in a fast-paced environment
• Ability to multitask
• Proficiency in computer applications

What is Inbound Customer Care Specialist Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of company products and services
• Ability to work in a fast-paced environment
• Ability to multitask
• Proficiency in computer applications

What is Inbound Customer Care Specialist Job Knowledge?

Inbound Customer Care Specialists must have a thorough knowledge of customer service principles and practices, as well as a comprehensive understanding of company products and services. They must be able to provide accurate information to customers and be able to upsell and cross-sell products and services.

What is Inbound Customer Care Specialist Job Experience?

Previous customer service experience is preferred for Inbound Customer Care Specialists.

What is Inbound Customer Care Specialist Job Responsibilities?

• Answer customer inquiries via phone, email, or other methods
• Provide accurate information to customers
• Handle customer complaints and provide solutions
• Upsell and cross-sell products and services
• Provide product and service information to customers
• Maintain customer records
• Follow up with customers to ensure satisfaction