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Company | HelloTeam |
Address | Salt Lake City, UT, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-05-14 |
Posted at | 1 year ago |
Welcome to Helloteam.com,
- High School Diploma or GED
- Moderate to advanced computer skills; navigating multiple online applications.
- Exceptional organizational skills; ability to effectively multi-task.
- Previous experience working from home. (preferred)
- Ability to handle high-volume calls while simultaneously handling multiple online applications
- Minimum of 1-year Call-Center experience
- Minimum of 1-year Escalated Customer Service experience
- Excellent written & verbal skills.
- Ability to communicate effectively in English is a requirement.
- Excellent communication skills (both with customer and colleagues)
- Ability to not get overwhelmed when presented with high support volumes
- A thick skin when dealing with difficult customers
- Ability to quickly pick up and retain information about acronyms and industry jargon related to continuing education
- You rarely miss a chat and get back to tickets and phone calls immediately
- You offer ideas on how to improve the operations of the business
- You're always on time and do what you say you will do when you say you will do it
- You regularly getting high ratings from customers
- You ask for more task to work on when workload is low
- Work 100% remotely
- Health insurance
- Company issued laptop
- Dental insurance
- Internet reimbursement
- Paid time off
- Retirement plan with match
- Annual company trip
- Comfortable using a Laptop
- Must be able to work M-F 8:00am-4:30pm(pacific time)
- Have access to fast reliable internet
- 8:00am-4:30pm
- Monday to Friday
- USA Only
- Remote
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