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Help Desk Support Specialist Jobs

Help Desk Support Specialist
By Government At Washington, DC, United States
 Experience using an endpoint management tool to provide remote support
 Proficient time management skills Required and detail oriented organizational skills
 Strong customer service experience skills
 Bachelor’s degree in IT or related field or equivalent experience
 Experience providing administrative support in an IT environment
-Bachelor’s degree in IT or related field or equivalent experience
Help Desk Specialist Jobs
By Insight Global At Denver, CO, United States
User Assistance: Assist employees with using conference room technology effectively, offering guidance and training as needed to enhance their experience.
Collaboration: Collaborate with IT teams, facilities management, and other departments to address cross-functional issues that impact the functionality of conference rooms.
Previous experience troubleshooting and installing Microsoft Teams
Strong knowledge of conference room equipment, audio-visual systems, video conferencing platforms, and presentation tools
A passion for providing exceptional customer service and making the conference room experience enjoyable for all users
Documentation: Maintain comprehensive documentation of conference room setup, configurations, and issue resolution processes for reference and knowledge sharing.
Help Desk Specialist Jobs
By Soho Square Solutions At Boston, MA, United States
1. Manage Help Desk requests.
9. Excellent investigative and problem solving abilities.
2. 1 year of technical experience supporting hardware and software in multi-user networked environment.
4. Strong knowledge of Microsoft Office client applications
5. Strong communication skills are required.
2. Provide frontline computer trouble shooting / problem resolution.
Help Desk Support Specialist
By iTemp, Inc. At Fort Lauderdale, FL, United States
·High school diploma or equivalent; relevant technical certifications or degree in Information Technology is a plus.
·Proven experience as a Help Desk Support Specialist or similar role.
·Strong knowledge of Windows and Mac operating systems, Microsoft Office Suite, and common software applications.
·Familiarity with remote support tools, ticketing systems, and ITIL practices.
·Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
·Problem-solving abilities with a patient and methodical approach to troubleshooting.
Help Desk Support Specialist
By St. Edward High School At Lakewood, OH, United States

Part-Time Technology Help Desk Support 20 Hours Weekly (7:30 am – 11:30 am – Monday thru Friday) Mission: St. Edward High School educates the hearts and minds of a diverse group of young men to ...

Help Desk Support Specialist (Full-Time)
By University Health At San Antonio, TX, United States

8131 Pinebrook Dr. Information/Technology Day Shift Position Summary/Responsibilities Responds to all trouble calls concerning on-line service, network or end-user related problems. ...

Help Desk Specialist Jobs
By Thinc Forward At West Chester, PA, United States
Active Directory Management (User creation, password changes, group assignment) (2+ Years)
Office 365 Administration (User creation, password changes, Licensing management) (2+ Years)
Associate Degree/Bachelor's Degree and/or related certification preferred
1-3 years' experience in MSP environment preferred
Must effectively manage time to make certain customer incidents are properly responded to in a timely manner
Ability to utilize remote tools such as remote assistance and TeamViewer
Help Desk Specialist // Nyc
By Motion Recruitment At New York, NY, United States
1+ year(s) of experience in IT Support
Experience configuring and setting up iPhones
Any experience with MacOS is a plus
B2B Support & Help Desk Specialist Usa
By Qmarkets At Shelton, CT, United States
Create and maintain the knowledge base (articles, videos, interactive help pop ups etc.) with English content creation.
Strong logical and communication skills
Proven working experience in enterprise technical positions
Excellent troubleshooting and problem-solving skills
Working 4 days a week from home, 1 day from office
Acting as the main POC (point of contact) for all customers’ tickets re our product, including bugs and queries.
Help Desk Specialist Jobs
By IronArch Technology At Riverdale, ND, United States
AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education
4+ years of professional, applicable experience
Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment
Experience installing and configuring firmware, and CAC authentication software on printer devices
Experience supporting Windows 10, and MS Office 2013
Help Desk Specialist Jobs
By IronArch Technology At Mobile, AL, United States
AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education
4+ years of professional, applicable experience
Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment
Experience installing and configuring firmware, and CAC authentication software on printer devices
Experience supporting Windows 10, and MS Office 2013
Help Desk Specialist Jobs
By IronArch Technology At Little Rock, AR, United States
AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education
4+ years of professional, applicable experience
Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment
Experience installing and configuring firmware, and CAC authentication software on printer devices
Experience supporting Windows 10, and MS Office 2013
Help Desk Support Specialist
By VBeyond Corporation At Schenectady, NY, United States
Excellent PC skills, experience using MS Office, MS Outlook, and Excel
Perform remote troubleshooting applying Remote Operations Center Fault Handling Procedures and Special Instructions
Excellent written and verbal communication skills
Experience in renewable energy generation
Experience with industrial plant maintenance
Experience with maintenance and troubleshooting Programable Logic Controllers (PLC’s)
Help Desk Specialist I
By COMSO, Inc. At Linthicum Heights, MD, United States
Facilitate infrastructure management, continuous integration, environment configuration and deployment
Strong experience in: Linux system administration, Docker, AWS, C2S, or cloud experience, GitLab pipeline, Ansible pipeline
Support the project’s compliance and security posture
Focus on delivering the automation that enables all the other teams to operate smoothly
ACTIVE SECURITY CLEARANCE: TS/SCI w/ POLYGRAPH REQUIRED
100% company-paid Medical deductible w/ low premiums, Dental, Vision
Help Desk Specialist Jobs
By BioSpace At South San Francisco, CA, United States
Experience with Mobile Device Management (MDM) tools (e.g. Kandji, Jamf)
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Collaborate with other service department to create and maintain best onboarding experience
3+ years of experience as a Help Desk Specialist or related IT Customer Support role
Experience with Mac and Windows platforms
Experience with Google Workspace (G Suite)
Help Desk Specialist Jobs
By CyberCoders At Vero Beach, FL, United States
3+ Years of similar Help Desk or Desktop Support experience
Proven experience in creating pre-recorded video-based training materials.
Excellent Communication and Presentation Skills
Familiarity with mobile devices, particularly Android, and some knowledge of Apple devices
Become an expert in sour software application systems
Create engaging training videos and concise documentation for our software application platforms.
Help Desk Specialist Jobs
By TekSynap At Destin, FL, United States
Minimum of five (5) years of experience in information technology or a related field
BS degree in Computer Science, Information Technology or equivalent experience preferred
5-8 years of experience in information technology or a related field
Software installation and support of commercial software and related upgrades
Update solutions database with applicable resolutions
Problem solving, hardware/software installation and configuration based on computing standards, and client support for all network and desktop
Human Resources Specialist (Help Desk)
By Centers for Medicare & Medicaid Services At Woodlawn, MD, United States

Summary This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Human Capital, (OHC). As a Human Resources Specialist ...

Help Desk Specialist Jobs
By Procom At San Antonio, Texas Metropolitan Area, United States
* Responsible for ATM configuration management of ATM devices in the ATM Monitoring applications
Duration: 6 months contract with potential extensions/conversion to full time
• First Shift 2pm- 1030pm
*Assist with Nextgen ATM Conversion
* Scheduling and software deployments for multiple countries
* Monitoring and remediation of ATM software failures
Help Desk Support Specialist Ii (On Site, Aliso Viejo)
By Ambry Genetics At United States
Work on different projects and tasks that are handed down from management.
A+ Certification or educational equivalent
N+ Certification or educational equivalent.
At least 2+ years of IT experience or educational equivalent.
Experience with Windows and MAC OS.
Experience in Office 365 applications.

Are you looking for an exciting opportunity to make a difference in the lives of others? We are looking for a Help Desk Support Specialist to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, responding to customer inquiries, and providing technical support. If you have a passion for technology and customer service, this is the perfect job for you!

What is Help Desk Support Specialist Job Skills Required?

• Excellent customer service skills
• Knowledge of computer hardware, software, and networking
• Ability to troubleshoot technical issues
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of relevant software and applications

What is Help Desk Support Specialist Job Qualifications?

• Bachelor’s degree in computer science, information technology, or related field
• Certification in relevant software and applications
• Previous experience in a customer service or technical support role
• Knowledge of customer service principles and practices
• Knowledge of computer hardware, software, and networking
• Ability to troubleshoot technical issues

What is Help Desk Support Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer hardware, software, and networking
• Knowledge of relevant software and applications
• Knowledge of troubleshooting techniques
• Knowledge of customer service principles and practices
• Knowledge of customer service principles and practices

What is Help Desk Support Specialist Job Experience?

• Previous experience in a customer service or technical support role
• Experience troubleshooting technical issues
• Experience working with customers to resolve technical